Real Estate & Workplace Services Coordinator 1
No salary listed
Mid
Bachelor's, Associate's, Incomplete
Greenville, SC, USA
In PersonSupports operations from the Greenville facilities; also remotely supports operations across other Latitude sites.
Facilities OperationsFacilities Management, Environmental Health & Safety
About the job
Requirements
- A bachelor's degree and two years of employment experience, an associate's degree and four years of employment experience, or a high school diploma or GED equivalent and six years of employment experience are required. Relevant experience may include warehousing, asset management, customer-facing retail, or supervisory roles.
- Three to five years of building facilities experience.
- Willingness to be available after hours and in emergency situations.
- Ability to independently navigate complex issues, demonstrate problem-solving skills, streamline processes, and maintain strong attention to detail.
- Working knowledge of IT assets, hardware components, vehicle parts, and similar product categories.
- Ability to work independently, self-manage priorities, meet defined key performance indicators and service-level agreements, troubleshoot issues, and adapt in a dynamic environment.
- Demonstrated customer service skills.
- Proficiency in Google Workspace and systems such as Jira, Insight, Fleetio, NetSuite, ShipStation, and Envoy, with the ability to learn new platforms quickly.
- Strong knowledge of building systems and facility operations.
- Strong time management and multitasking skills.
- Ability to lift up to 50 pounds.
Responsibilities
- Support daily facility operations across Palo Alto sites, address routine maintenance requests, and troubleshoot building issues in coordination with Ford facility leads and vendors.
- Assist with vendor and contractor management, including scheduling, scope verification, quality control, and invoice and purchase order coordination for facilities-related services.
- Take direction from Facilities team leads on prioritizing daily tasks while exercising independent judgment to resolve routine issues without escalation.
- Assist with space planning and moves, additions, and changes as the organization scales.
- Perform routine preventative maintenance and facility inspections to maintain the upkeep and cleanliness of facilities.
- Support the development, documentation, and maintenance of facility policies and procedures in alignment with company risk tolerance and regulatory and contractual requirements.
- Support event planning, space setup, vendor services, and onsite operational needs.
- Escalate issues and coordinate follow-up repairs as needed.
- Monitor inventory and manage supply ordering from vendors for local sites.
- Manage inbound shipments by receiving, verifying, and distributing goods via Envoy; reconcile purchase orders in NetSuite and resolve discrepancies with cross-functional teams; coordinate carrier deliveries; and distribute USPS mail using the distribution database.
- Coordinate, distribute, and assign all inbound and outbound assets at the Greenville location, serving as inventory clerk for onsite bench, vehicle, and fleet teams.
- Execute cycle-counting requests, highlight risks, and report inconsistencies to leadership.
- Coordinate inbound freight scheduling and independently receive deliveries using lift-gate and pallet equipment; prepare, palletize, and secure shipments; and complete required bill of lading documentation, including NMFC and freight classification.
- Execute end-to-end outbound shipping operations for the Greenville location, including secure packaging, regulatory compliance, and proactive issue resolution.
- Manage and track Jira tickets from intake through closure, ensuring timely updates, accurate documentation, and adherence to service-level agreements; use workflow automations, communicate with stakeholders, and escalate issues as needed.
- Support management of badging access control and CCTV and camera systems, including provisioning, access-group management, credential issuance, troubleshooting, and periodic access audits.
- Provide physical security support and coverage as needed, including welcoming visitors and supporting interview candidates.
- Manage and support visitor-management protocols and systems to ensure appropriate controls for contractors, vendors, and guests accessing secure or sensitive areas.
- Support development, documentation, and maintenance of physical security policies and procedures in alignment with company risk tolerance and regulatory and contractual requirements.
- Support workplace safety compliance, including documentation, policy development, and implementation.
- Coordinate and support safety audits and inspections, tracking corrective actions and remediation through completion.
- Support development and delivery of safety training and communications to employees.
- Create and maintain accurate records for compliance reporting.
- Provide prompt service and accurate information in interactions with internal customers, team members, and external partners.
- Manage tickets in accordance with policies and procedures, including ad hoc updates.
- Escalate and flag issues when necessary to ensure areas of accountability are met.
- Use system automations to provide a consistent, streamlined experience for ticket participants.
- Regularly monitor, update, troubleshoot, and close tickets according to defined standards to meet metrics and service-level agreements.
- Lead cross-functional projects with accuracy and ownership and limited management support.
- Proactively manage project scope, schedule, and budget with limited oversight.
- Provide clear, transparent updates to stakeholders throughout project execution.
- Participate in and support internal cross-training initiatives.
- Build capability and coverage across REWS responsibilities, including shipping, receiving, and asset management.
- Contribute to team resilience and continuity planning.
Desired Qualifications
- Experience in similar research and development environments.
- Experience with service ticketing platforms, shipping software, warehouse management systems, and asset control systems.
- Forklift certification.
About the company
Latitude AI is a Ford Motor Company subsidiary focused on developing automated driving technologies for Ford vehicles. It works by integrating advanced autonomous driving systems into Ford’s vehicle lineup to enable hands-free, eyes-off driver assistance, leveraging sensors, software, and Ford’s manufacturing scale. The company is distinguished by combining startup agility with the manufacturing and scale capabilities of a major automaker and by serving millions of Ford customers with enhanced driving experiences. Latitude AI’s goal is to make driving safer, reduce driver stress, and increase enjoyment while giving drivers time back on their journeys.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Pittsburgh, Pennsylvania
Founded
2022
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Simplify's Take
What believers are saying
- Ford says Latitude AI is launching hands-free driving on the 2027 UEV platform.
- Latitude AI's headcount reached 527 in March 2026, with 91 job postings.
- Apple Maps integration strengthens routing, charging, and road-level data for BlueCruise development.
What critics are saying
- NTSB linked two 2024 BlueCruise fatalities to driver overreliance and weak monitoring.
- NHTSA's 2025 BlueCruise probe remains open after stationary-vehicle detection failures.
- If BlueCruise branding collapses after another fatal crash, Latitude AI loses its launch vehicle.
What makes Latitude AI unique
- Ford owns Latitude AI, aligning autonomy software, vehicle hardware, and manufacturing scale.
- Latitude AI is building Ford's Large Driving Model from millions of real-world miles.
- 2027 UEV integration ties Apple Maps, BlueCruise, and Latitude AI into one stack.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Health Savings Account/Flexible Spending Account
- 401(k) Retirement Plan
- 401(k) Company Match
- Paid Parental Leave
- Paid Medical Leave
- Unlimited Paid Time Off
- Paid Holidays
- Monthly Wellness Stipend
- Professional Development Budget