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Concentrix

Global BPO offering customer engagement services

Facilities Associate

Facilities ManagementConfirmed live in the last 24 hours
Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedIn-person

About the Job

Requirements

  • A Bachelor's Degree in Engineering, Facilities Management, Building Management, or a related field is required.
  • One to three years of experience in facilities management, building maintenance, property management, or a related function is required.
  • Basic knowledge of HVAC, electrical, plumbing, and building systems is required.
  • Strong coordination and vendor management skills are required.
  • Good problem-solving and organizational abilities are required.
  • Effective communication and stakeholder management skills are required.
  • Proficiency in Microsoft Office applications is required.

Responsibilities

  • Support the maintenance and upkeep of office facilities, including UPS, electrical, mechanical, HVAC, plumbing, and fire protection systems.
  • Conduct routine facility inspections and report maintenance issues.
  • Coordinate with vendors and contractors for repair and maintenance activities.
  • Monitor facility-related work orders and ensure timely completion.
  • Ensure compliance with health, safety, and building regulations.
  • Maintain records of facility assets, maintenance schedules, and service reports.
  • Assist with office moves, renovations, and workspace planning activities.
  • Support emergency response and business continuity procedures.
  • Monitor utility usage and support energy-saving initiatives.
  • Respond to employee facility-related requests and concerns.

Desired Qualifications

  • Experience supporting corporate offices, contact centers, business process outsourcing (BPO) operations, or commercial facilities.
  • Knowledge of preventive maintenance practices and facility management systems.
  • Professional certifications related to facilities management are an advantage.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

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