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Fanatics

China-based licensed sports merchandise retailer

Sales Representative

Account ManagementConfirmed live in the last 24 hours
Full-timeUnited States

About the Job

Requirements

  • Ability to work independently, manage multiple priorities simultaneously, and navigate a rapidly changing and fast-paced environment.
  • Knowledge of the trading card industry.
  • Ability to act with professionalism.
  • Meticulous attention to detail.
  • Excellent written and verbal communication skills.

Responsibilities

  • Provide direct communication with clients by phone, email, text, and social media, outlining and assisting with Fanatics Collect services, including auctions, the fixed-price marketplace, private sales, and vault storage.
  • Respond to direct clients' issues and questions about submissions, curation, invoices, and buying and selling assets.
  • Maintain knowledge of current trends and timing within the trading card market.
  • Coordinate with Customer Service, Operations, and Sales Support on clients' day-to-day needs.
  • Maintain reports of asset submissions.
  • Track data related to final asset sales.
  • Facilitate private sales.
  • Maintain customer accounts.
  • Onboard new business-to-business partners.
  • Work with business owners to help elevate their business.
  • Travel to trade shows.
  • Respond with a sense of urgency and provide elite customer service.
  • Perform additional duties as assigned.

Desired Qualifications

  • Sales background.

About the Company

Fanatics

China-based licensed sports merchandise retailer

Fanatics China is a joint venture between Fanatics Inc. and Hillhouse Capital that localizes and scales licensed sports merchandise for China. It designs, manufactures, and markets fan gear for Chinese consumers, operating a multi-channel model that includes building and running e-commerce sites for global leagues and teams, exploring online marketplaces, and developing physical retail concepts. Its product workflow combines technology, data, and on-demand manufacturing to manage the entire supply chain, enabling fast response to demand. The company differentiates itself through a China-focused approach backed by Hillhouse’s network and investments, its end-to-end vertical commerce model, and partnerships with hundreds of sports organizations, which together help it navigate China’s complex retail landscape. The goal is to satisfy a previously underserved Chinese market for licensed sports merchandise by creating localized products and channels that connect fans with official gear.

Company size
10,001+
Company stage
Growth Equity (Venture Capital)
Total funding
$5.2B
Headquarters
Huangpu, China
Founded
1995

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