Mars

Global confectionery, food, and petcare company

D2C Assistant Manager

Inventory ManagementConfirmed live in the last 24 hours

Full-timeShanghai, ChinaNo salary listedIn-person

About the Job

Requirements

A bachelor's degree or above is required; preferred majors include supply chain management, business, finance, statistics, and science and technology.
More than 3 years of experience in the fast-moving consumer goods industry.
Familiarity with enterprise resource planning, order management system, and warehouse management system operations.
Written and oral communication skills in both Mandarin and English are required.
Problem-solving ability.
Ability to learn quickly and adapt to new business strategies.

Responsibilities

Replenish the Shanghai and Beijing D2C warehouses weekly.
Review slow- and obsolete-stock weekly and take action with the planning and demand teams to manage it.
Set up weekly stock-checking meetings with the planning team.
Work with the demand team to check sample and marketing-tool replenishment.
Monitor third-party logistics operation performance using clear key performance indicators.
Identify opportunities to optimize costs while maintaining service levels.
Organize regular quality reviews with the third-party logistics provider.
Understand D2C onsite operations.
Manage the efficiency and progress of return operations.
Review return issues regularly with TikTok DP.
Check new product development progress weekly with the planning team.
Coordinate with the D2C service team to set up systems for new product development.
Check new marketing-tool arrival dates with the demand team.
Work with the planning and demand teams to determine product launch and delisting dates.
Serve as the key user for order management and warehouse management systems.
Support onsite order management and warehouse management system issue checking.

Job Description:

Job Purpose/Overview

DTC business is growing fast after D2C biz launched in 2022. To support the biz with 200% growth, we need to build a professional team with progressive ability. D2C assistant manager will support D2C Lead, to do the replenishment for D2C warehouses, communicate with NPD coordinator to support new product launch in D2C, support on return onsite operation to provide premium service to consumers.

Key Responsibilities

1、D2C Warehouse Replenishment

Weekly replenishment for SH & BJ DTC warehouses
Weekly SLOB review and take actions with planning & demand team to handle the SLOB stock
Setup weekly meeting with planning team for regular stock checking
Work with demand team to check the sample and MKT Tool replenishment

2、D2C 3PL Operation Performance Control

Monitor 3PL operation performance with clear KPI setup
Continuous find opportunity to drive cost optimization with excellent services level
Organize regular quality review with 3PL

3、D2C Onsite Management

Understand D2C Biz Onsite Operation
Mange the return operation progress efficiency
Regular review with Tiktok DP for the return issues

4、 D2C NPD Coordinator

Work with planning team weekly checking NPD progress
Communicate with D2C service team to do the system setup for NPD
Work with demand team to check the new MKT Tool arrival date
Work with planning team & demand team to decide the launch and delist date

5、D2C System KU

Professional for OMS & WMS
Support onsite OMS WMS issue checking

Job Specifications/Qualifications

1、Education & Professional Qualifications

Bachelor’s degree or above. Major in supply chain management, business, finance, statistics, science and technology are preferred.

2、 Knowledge / Experience

Worked in the fast-moving consumer goods industry for more than 3 years
Familiar with ERP, OMS and WMS system operations
Good written and oral communication skills in both Mandarin and English is must
Good at problem solving
Nimble learning to catch up with the new business strategy

About the Company

Mars

Global confectionery, food, and petcare company

Mars makes confectionery, food, and petcare products and also operates pet health services through networks like Banfield, VCA, BluePearl, and Royal Canin. Its products are marketed under familiar brands such as M&M’s, Snickers, Milky Way, Skittles, Dove, Orbit, Pedigree, Royal Canin, Whiskas, and Cocoavia, sold globally to consumers and pet owners. The company differs from competitors by combining a broad, diversified portfolio with a global, family-owned structure guided by the Mars Principles (Quality, Responsibility, Mutuality, Efficiency, Freedom), which drives its operations and partnerships. Mars aims to help communities prosper and to grow its business while improving social and environmental outcomes, using its scale to support responsible practices across the world.

Company size: 10,001+
Company stage: Debt Financing
Total funding: $27B
Headquarters: McLean, VA
Founded: 1911

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