G

Greystar Worldwide

Vertical-integrated residential rental housing platform

Community Manager

Real Estate Property ManagementConfirmed live in the last 24 hours
Full-timeDublin, IrelandIn-person

About the Job

Requirements

  • A good level of general education is required.
  • Proficiency in Microsoft Office packages, including Word, Excel, and Outlook, is required.
  • Proficiency in property management software is required; training will be provided.
  • Experience successfully driving leasing performance and managing operations within the property sector or a similar environment is required.
  • Experience leading a team and a proven track record delivering service excellence in a similar management role or environment are required.
  • Detailed knowledge of landlord/tenant legislation is required.
  • The candidate must be capable of working autonomously and taking ownership.
  • Strong organizational skills and the ability to multitask and prioritize are required.
  • Excellent verbal and written communication skills are required.
  • Numerical skills sufficient to complete the listed duties are required.
  • Management and leadership skills sufficient to recruit, lead, direct, evaluate, and manage team members, including maintenance specialists, to achieve high performance are required.
  • The candidate must be able to adapt relationship-building, communication, and negotiation skills to suit the audience.
  • The candidate must be flexible and adaptable in a fast-paced and changing environment.
  • The candidate should be enthusiastic about delivering an exceptional stakeholder experience and continuously improving their own and others' knowledge.

Responsibilities

  • Run an autonomous business unit and take overall responsibility and accountability for property operations, team members, daily activities, and resources to achieve budgeted financial and operational goals.
  • Lead the team to build a vibrant, safe, and welcoming community for residents.
  • Model the organization's core values.
  • Lead the team in creating positive resident experiences and exceeding expectations.
  • Partner with marketing to shape local marketing and leasing strategies using relevant market data to achieve occupancy and revenue goals.
  • Ensure marketing campaigns, advertising, and promotional activities are implemented effectively.
  • Build relationships with internal and external stakeholders, including sales, marketing, groups, and universities; communicate regularly, ensure regulatory compliance, and provide performance data and reporting.
  • Interact with residents proactively to improve service delivery and ensure community events enhance the resident experience.
  • Meet targeted revenues by recommending rates based on market data and monitoring payments.
  • Prepare and forecast annual budgets by analyzing financial statements, reviewing marketing information, and accessing operational reports.
  • Manage financial performance and attend regular profit-and-loss reviews with stakeholders.
  • Promote investor satisfaction and retention through timely variance reporting on budgeted and actual spending, ongoing property-performance communication, and urgent responses to client or owner concerns, questions, issues, and requests.
  • Promote resident satisfaction and retention by responding promptly to questions, requests, and complaints and taking appropriate action to resolve service issues.
  • Assess team members' training needs and ensure they understand systems and adhere to policies.
  • Develop team members' capabilities to meet key performance goals and future succession requirements.
  • Originate, approve, and submit purchase orders; process vendor, contractor, and service-provider invoices for payment; and manage communications with finance team members and other stakeholders.
  • Oversee tenancy management, including coordinating periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges under the agreement.
  • Work with Health & Safety to promote a safety culture by managing and monitoring health, safety, and compliance activities, including the incident reporting system, and ensure the community operates safely.
  • Ensure community operations comply with company policies and procedures and laws and regulations governing housing operations and residential lettings.
  • Manage planned and reactive maintenance and refurbishments, engaging marketing and capital projects teams to ensure timely resident communication and completion to a high standard within agreed budgets and timescales.
  • Conduct regular community walkabouts and inspections and take appropriate action to ensure the property's grounds, buildings, and amenities meet standards for safety, cleanliness, appearance, and appeal.

Desired Qualifications

  • Evidence of change management delivery is desirable.

About the Company

Greystar Worldwide

Vertical-integrated residential rental housing platform

Greystar Worldwide focuses on residential rental housing with a vertically integrated model that combines investment, development, and property management. Its products work by owning and operating rental properties across international, regional, and local markets through a global platform and local offices, enabling scale, professional reporting, and capital relationships while maintaining local execution. The company differentiates itself through its full-stack approach, combining ownership, development, management, and investment disciplines, plus a large global workforce and long industry experience to provide consistent service and value across all phases of the real estate cycle. Its goal is to create high-quality, inviting homes and enhanced living experiences by leveraging its integrated capabilities and extensive network of capital and expertise.

Company size
10,001+
Company stage
Debt Financing
Total funding
$511.6M
Headquarters
Charleston, SC
Founded
1993

Recently Posted Jobs

Explore more opportunities at Greystar Worldwide

See more jobs