Accounting Manager
About the job
- At least two years managing senior individual contributors or managers whose own roles included direct reports or ownership of client relationships; managing a team of processors does not meet this requirement.
- Personally owned external client relationships and served as the client contact.
- Working knowledge of U.S. generally accepted accounting principles (GAAP), including financial statement presentation, with the ability to review a balance sheet, identify discrepancies, and challenge a senior accountant.
- Advanced English proficiency for calls with U.S. property owners.
- Must be based in Mexico and have sufficient working-hours overlap to join U.S. business-hours calls.
- Must have run an end-to-end process improvement and be able to state the before-and-after results.
- A degree in accounting or demonstrated equivalent knowledge.
- Run a pod of roughly 20 client accounts, managing four to six direct reports and the approximately 20 people reporting to them.
- Conduct health-check reviews of client books, identify discrepancies, review the client health dashboard, spot-check financials and client communications, track error rates, monitor escalations, and confirm their resolution.
- Coach Senior and Principal Accountants on managing their teams and clients, including reviewing recorded client calls and providing actionable feedback.
- Check in on client accounts regularly, handle escalations requiring a more senior contact, ensure contracted services are delivered, and prevent work from shifting back to clients' teams.
- Identify patterns in individual errors and change upstream processes to address them.
- Drive documentation and standardization of client processes.
- Lead rollout of processes and automation with Operations, Product, and Engineering, and ensure team feedback reaches those groups.
- Work with Finance and Workforce Management on capacity, cost to serve, and gross margin per client, and use those metrics to guide pod staffing and operations.
About the company
Proper.ai provides outsourced accounting and bookkeeping services tailored to the real estate industry, especially for property management companies and developers. Its team handles back-office property accounting and financial reporting, enabling clients to focus on core business. The company differentiates itself with a real-estate focus, large global delivery (300+ employees across six countries), and substantial VC backing, offering scale and specialized expertise. Its goal is to be the go-to back-office accounting partner for real estate businesses, improving profitability and operational efficiency at scale.
Company Size
201-500
Company Stage
Series A
Total Funding
$17.1M
Headquarters
San Francisco, California
Founded
2017
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Simplify's Take
What believers are saying
- Proper.ai says it saves up to 50% on property accounting costs as of 2026.
- Proper.ai expanded messaging in 2026 around full-service AI accounting and dedicated weekly reviews.
- Proper.ai serves larger portfolios, including 200-unit residential and 150,000-SQFT commercial accounts.
What critics are saying
- Proper.ai's last visible funding was 2021, leaving limited public capital evidence versus 2026 rivals.
- Proper.ai competes against in-house accounting teams and generic automation vendors compressing pricing quickly.
- If AI output errors hit owner reporting, property managers can churn immediately and damage trust.
What makes Proper unique
- Proper.ai bundles accountants and automation inside AppFolio, Buildium, and RentManager workflows.
- Proper.ai targets property managers and developers with per-unit pricing and month-to-month contracts.
- Proper.ai claims 39 accounting subprocesses, covering AP, AR, reconciliations, close, and reporting.
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Benefits
- Health Insurance
- Unlimited Paid Time Off
- Hybrid Work Options
- Home Office Stipend
- 401(k) Retirement Plan