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Madison Reed

Ammonia-free, professional-grade at-home hair color

Hair Color Bar Assistant - Licensed Cosmetologist

Hair Styling & BarberingConfirmed live in the last 24 hours
Full-timeBurlington, MA, USAIn-person

About the Job

Requirements

  • An active cosmetology license in the state where the applicant is applying is required.
  • Entry-level experience in a customer service or retail sales environment is required.
  • Applicants must communicate effectively and have problem-solving and people skills in a fast-paced retail or salon environment.
  • Applicants must be comfortable operating point-of-sale systems.
  • Fluency in English is required.
  • The role requires availability at peak times to serve guest needs.
  • The role requires regularly standing and walking for four or more consecutive hours; regularly bending and twisting at the waist; manipulating fingers and hands; bending and reaching with wrists and arms; reaching with hands and arms; and moving up to 10 pounds. It may occasionally require sitting, kneeling, stooping, crouching, and lifting, pushing, or pulling up to 10 pounds.
  • The role requires regular communication with guests through ongoing conversations and consultations.

Responsibilities

  • Provide a seamless guest experience from arrival to departure while supporting Licensed Colorists and the Shift Lead.
  • Perform behind-the-chair services, including assisting with finishing services; shampooing and conditioning; styling and blowouts; hot-tool styling; treatment and toner services; and add-on product application at guest request.
  • Contribute to monthly sales goals and key performance indicators, including retail sales, services, and memberships.
  • Ensure the Hair Color Bar meets company standards for cleanliness, merchandising, inventory, and company asset security.
  • Follow protocols for company systems, policies, processes, and procedures.
  • Drive Hair Color Bar revenue by increasing the average service ticket through additional services, unlimited roots memberships, subscriptions, and home hair care sales.
  • Complete Assistant Colorist to Colorist training, including mastering color theory and developing behind-the-chair application skills.
  • Maintain a clean and organized environment and build relationships with and support fellow team members.

Desired Qualifications

  • Salon or beauty industry experience is preferred.

About the Company

Madison Reed

Ammonia-free, professional-grade at-home hair color

Madison Reed creates professional-grade hair color products for at-home use, focusing on safe, convenient at-home coloring. Its core offering is ammonia-free hair dye that delivers multi-dimensional, natural-looking color without harmful chemicals like parabens, resorcinol, PPD, phthalates, or gluten. The company also runs Color Bar locations and offers a subscription model, product kits, hair care, and memberships, plus professional colorist consultations and digital tools (color quiz, virtual try-on) to guide shade selection. Unlike many rivals, Madison Reed emphasizes cruelty-free, Leaping Bunny-certified formulas and a direct-to-consumer plus in-person service model, combining online convenience with professional support. Its goal is to provide safe, high-quality, salon-grade color results at home while offering convenient access through online sales, memberships, and physical Color Bar experiences.

Company size
201-500
Company stage
Debt Financing
Total funding
$274.1M
Headquarters
San Francisco, CA
Founded
2013

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