Content and Community Manager

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About the Role

This is an exciting time to join Rippling as we build our content and community function from the ground up. As our Content & Community Manager (Contractor), you'll help shape how we engage, educate, and inspire our audience through compelling content and meaningful community experiences. You'll be responsible for creating content that sparks conversations, showcases customer stories, and brings our brand to life, while helping grow a community of customers and advocates. If you're equal parts storyteller, creator, and community builder, we'd love to hear from you.

This is a contract-based role and can be hybrid, fully remote, or in-office. You’ll report to the EMEA Product Marketing Lead.

What You’ll Do

• Create high-quality content across social, email, blog, video, and community channels that educates, informs, and drives engagement.
• Own the editorial calendar, partnering with internal stakeholders to plan and deliver timely, high-impact content.
• Turn product launches, customer stories, industry trends, and events into compelling content tailored for multiple audiences and formats.
• Write and edit clear, engaging copy that reflects Rippling's voice and simplifies complex topics.
• Repurpose long-form content into snackable, channel-specific assets to maximise reach and impact.
• Help grow and nurture Rippling's community by creating conversations, encouraging participation, and celebrating member contributions.
• Support the planning and execution of community initiatives—including AMAs, webinars, virtual events, and other engagement programs.
• Build relationships with customers, advocates, and internal subject matter experts to surface stories, gather feedback, and strengthen our community.
• Partner cross-functionally with Marketing, Product, Customer Success, and Design to deliver cohesive content and community experiences that drive adoption and advocacy.

What You’ll Need

• Around 4 years of experience in content marketing, social media, community management, or a related role, ideally in B2B SaaS or technology.
• An exceptional writer with the ability to create clear, engaging content across multiple formats.
• Experience managing content calendars and juggling multiple projects in a fast-paced environment.
• A genuine interest in building communities and creating experiences that foster engagement, conversation, and advocacy.
• A proactive, hands-on approach - you enjoy taking ownership, learning quickly, and helping build new programs and processes from the ground up.

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, colour, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics. Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email [email protected]