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Flex

Fintech rent payments with flexible credit

Associate Director - Product Compliance

Regulatory Compliance & EthicsConfirmed live in the last 24 hours
Full-time$149.6k - $220k /yr

About the Job

Requirements

  • At least 8 years of experience in product compliance, compliance advisory, or regulatory risk roles within fintech, consumer lending, payments, banking, or financial services.
  • Hands-on experience owning complex reviews, documenting work precisely, and being accountable for outcomes without a team.
  • Deep working knowledge of consumer protection regulations for lending and payments, with the ability to translate requirements into product guardrails that withstand scrutiny.
  • Ability to partner with product and engineering teams during development and influence decisions through clarity and credibility rather than authority.
  • Daily use of AI tools and experience operating or implementing AI-enabled compliance tooling, automation, or agent-based workflows within compliance, risk, or product governance functions.
  • Familiarity with using technology to improve the speed, quality, and scalability of compliance review processes.
  • Ability to translate regulatory requirements into technology-driven review processes integrated into product and operational workflows.

Responsibilities

  • Own individual advisory reviews end to end for product launches, product changes, and marketing initiatives.
  • Deliver fast, precise regulatory interpretation that is well documented and defensible.
  • Operate and improve AI-enabled review workflows, automated monitoring, and compliance tooling in daily practice.
  • Coordinate bank partner review and approval for products and consumer-facing content.
  • Apply consumer protection regulations, including lending, payments, and fintech regulatory frameworks, to product design, disclosures, fee structures, and customer journeys.
  • Execute risk-tiered review processes and maintain standards libraries, templates, and precedents that keep reviews fast, consistent, and reusable.
  • Operate AI-assisted review systems and agent-based workflows for marketing compliance review, regulatory change monitoring, and product risk assessment; check their output before making determinations and improve the systems through daily use.
  • Conduct product risk assessments ahead of launch, identify gaps early, and drive them to resolution with product and engineering owners.
  • Partner with product and operations teams to investigate compliance issues, drive root-cause remediation, and strengthen preventative controls.
  • Coordinate day to day with bank partners on product and marketing approvals, producing documentation that withstands examiner and partner scrutiny.
  • Write review files so another reviewer can pick up the work, and turn recurring questions into templates and standards.
  • Set precedents other reviewers can reuse and informally mentor junior team members.

About the Company

Flex

Fintech rent payments with flexible credit

Flex is a fintech that helps people with irregular income or cash-flow issues by offering a flexible line of credit for rent. It pays the user’s rent in full to the landlord when due, and the user repays Flex in two installments at their convenience. The service is accessed through a user-friendly app and funded by recurring fees: a $14.99 monthly membership and a bill-payment fee. Unlike traditional lenders, Flex focuses specifically on rent payments to stabilize both tenants and landlords, enabling renters to align payments with their income flow. The company differentiates itself by combining a rent-focused line of credit with a simple two-part repayment model rather than a standard one-time loan. Its goal is to improve personal cash flow management for tenants while ensuring landlords receive timely rent payments.

Company size
501-1,000
Company stage
Series C
Total funding
$225.1M
Headquarters
New York City, New York
Founded
2019

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