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Macy's

Retail fashion and home goods retailer

Executive Development Program - Store Management

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeSanta Ana, CA, USA

About the Job

Requirements

  • Candidates are encouraged to have a bachelor's degree.
  • A minimum GPA of 3.0 is required.
  • The role requires the physical ability to lift at least 30 pounds, move frequently, remain stationary for at least two consecutive hours, reach with arms and hands, stoop, kneel, crouch, climb ladders, and perform visual tasks involving close vision, color vision, depth perception, and focus adjustment.
  • Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.
  • Ability to inspire, coach, and develop colleagues to deliver results and grow in their roles.
  • Ability to deliver customer experiences that build loyalty.
  • Strong interpersonal, verbal, and written communication skills to engage associates, customers, and business partners.
  • Ability to identify issues, make sound decisions, and drive performance through others.
  • Ability to adapt to change and remain effective in a fast-paced environment.
  • Ability to manage multiple priorities, deadlines, and details while maintaining a big-picture focus.
  • Proactive ownership, initiative, and interest in seeking growth opportunities and contributing to store and team success.

Responsibilities

  • Build foundational skills in customer service, team leadership, and sales to increase customer loyalty, create shopping experiences, and develop colleagues.
  • Coach and develop a team of 10–20 associates and foster a customer-focused environment.
  • Drive sales and profit by hiring and developing talent, managing daily store operations, and empowering the team to deliver service.
  • Analyze business trends and partner with the team to make decisions that drive sales growth.
  • Learn store operations, including receiving products and preparing them for the sales floor.
  • Build skills in store operations and merchandising while strengthening leadership capabilities.
  • Lead merchandise movement, setup, and visual execution for the store.
  • Partner in planning and executing merchandising initiatives that improve business performance.
  • Develop and execute strategies to exceed sales goals and identify growth opportunities.
  • Ensure accurate promotional execution, including visual signage, key-item placement, and seasonal fashion-trend statements.
  • Gain experience with HR and talent-management functions, including interviewing, hiring, staffing, and scheduling.
  • Continue developing expertise in customer service, operations, and leadership in preparation for a leadership role.
  • Lead activities and colleagues supporting At Your Service and essential store processes.
  • Manage store administrative functions, including budgets and cash-office operations.
  • Foster an accepting and respectful environment and build authentic relationships with colleagues, customers, and communities.

About the Company

Macy's

Retail fashion and home goods retailer

Macy's operates a large-scale retail network for fashion and home goods, combining brick-and-mortar stores with its online platform macys.com to reach a broad customer base. It offers clothing, accessories, jewelry, beauty products, shoes, and home essentials for men, women, and children through both in-store and online channels. Revenue comes from product sales at a markup, plus a branded credit card and promotions and loyalty programs. Its goals are to serve a wide audience with accessible fashion and home goods and to build customer loyalty through convenient services like free shipping thresholds and free in-store pickup, along with competitive pricing and financing options.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1858

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