Revenue Cycle Manager

Description

Inspire Excellence And Drive Success

The Revenue Cycle program supports the financial strength and efficiency behind Valley’s services. The Revenue Cycle Manager leads billing and collections operations, develops high-performing teams, and drives improvements that strengthen financial and operational outcomes.

Pay:  Range starts at $50,959.92 annually (pay calculated based on years of supervisory experience) 

Schedule: Monday – Friday | 8:00am – 5:00pm

Benefits Highlights

• Compensation Our compensation program includes tenure-based service increases and performance bonuses that recognize and reward high-performing team members.
• On-Demand Pay gives you access to a portion of your earned wages before your scheduled payday.
• Time Off We offer 15 days of accrued paid time off annually (increasing by one day with each year of service), 10 paid holidays, 2 wellness days, and paid parental leave.
• Health & Insurance Benefits Full-time and part-time team members working 30+ hours per week are eligible for medical, dental, vision, life, and disability insurance, as well as voluntary options including accident, hospital indemnity, critical illness, financial protection, and pet insurance. Valley also provides Basic Life, Accidental Death & Dismemberment, and Long-Term Disability Insurance at no cost to eligible team members.
• Health Savings & Reimbursement Out-of-pocket medical expenses may be eligible for reimbursement through our Garner HRA — up to $2,000 for individuals and $4,000 for families. Depending on your medical plan selection, you may also contribute pre-tax dollars to a Health Savings Account (HSA), with a company match of up to $900 for individuals and $1,800 for families.
• Retirement Our 401(k) plan accepts both pre-tax and Roth (post-tax) contributions and includes a company match of up to 6% of your annual salary.
• Professional Development We invest in our team members' growth through tuition reimbursement, new licensure reimbursement, paid training and conference attendance, continuing education reimbursement, and paid time for continuing education.

Why Valley?
Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non-profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalized care they need to heal and grow. You will belong to a community where you can be yourself, grow your career, and embrace new opportunities. Valley is committed to being an organization that promotes authenticity and encourages opportunities for success. 

Job Summary

The Revenue Cycle Manager collaborates with the Director to streamline the efficiency and effectiveness of the department. The Manager ensures that collection levels are maximized and that billing trends match service levels. The Manager also monitors the performance of Revenue Cycle dashboards to detect outliers and performance indicators that may adversely affect collections.

Essential Functions

• Supervises and streamlines billing and collections processes (service conversion, denial, rejections/non response, edits, authorizations, eligibility, third party and client AR)
• Supervises a team of Revenue Cycle leads and billing specialists
• Plans and implements quality assurance initiatives for all processes
• Maintains expertise of programmatic billing nuance
• Ensures proficient understanding and use of all dashboards
• Serves as liaison to all payor sources to ensure smooth billing/revenue cycle exchanges
• Provides communication/updates regarding performance/issues which may result in business disruption and/or unexpected communication/concerns from payer sources
• Interacts with internal and external customers in full alignment with Valley’s core values and vision statement
• Models professional behavior and builds a customer-focused, accountable, and supportive team culture

Requirements

Education

• High school diploma or equivalent

Experience

• Two years of billing or revenue cycle experience

Licenses/Certificates

• none

Preferred Qualifications

• Previous supervisory experience