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Hopscotch Primary Care

Value-based rural primary care provider

Welcome Coordinator

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeAsheville, NC, USANo salary listed

About the Job

Requirements

  • Previous clerical experience in a medical office setting.
  • At least 1–2 years of experience in a customer service and customer-facing role.
  • Proficiency with computers.
  • Ability to work flexibly in a fast-paced environment.
  • Strong verbal and written interpersonal and communication skills.
  • Ability to support a warm and caring clinic experience and improve patient access to care.
  • Reliability, organization, and dependability.
  • Ability to travel within Western North Carolina and work across clinics.
  • U.S. work authorization.

Responsibilities

  • Greet patients and check them in and out.
  • Verify insurance and collect copayments.
  • Maintain multiple schedules.
  • Verify and update patient information in the electronic health record.
  • Assist patients with forms and paperwork.
  • Schedule patients and conduct outreach to them.
  • Coordinate transportation for patients.
  • Prepare and process medical records.
  • Answer calls, take messages, and distribute communication across the care team by phone and electronic health record.
  • Perform other duties as assigned.

About the Company

Hopscotch Primary Care

Value-based rural primary care provider

Hopscotch Health delivers value-based primary care to underserved rural communities in America. It partners with healthcare providers and payers to offer preventive care and chronic disease management aimed at improving patient outcomes and satisfaction while reducing overall costs. The service works through a value-based care model that emphasizes care coordination and prevention, collaborating with rural clinics to deliver coordinated primary care rather than maximizing visit volume. Its differentiator is a focused commitment to rural health disparities, bringing a proven urban-value-based approach to areas with limited healthcare infrastructure, supported by provider-payer partnerships. The company’s goal is to close rural healthcare gaps by delivering accessible, high-quality, cost-effective primary care that improves health outcomes for patients at risk of heart disease, cancer, stroke, respiratory issues, and injuries.

Company size
51-200
Company stage
Series D
Total funding
$103M
Headquarters
Chicago, IL
Founded
2017

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