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Veeva Systems

Builds cloud software for life sciences

Post-Implementation Consultant - Sales Territory Software

Implementation & Technical Account ManagementPosted on Nov 5
Full-timePennsylvania, USA

About the Job

Requirements

  • At least 3 years of experience leading customers in software services, with the ability to manage multiple customers.
  • Ability to explain complex client and vendor concepts to audiences with varying levels of understanding.
  • Strong presentation and solution design skills.
  • Ability to work autonomously in a remote capacity while managing multiple client workstreams simultaneously.
  • Hands-on experience with data management and/or process analysis using Microsoft Excel, Microsoft Access, and/or SQL.
  • Must be legally authorized to be employed in the United States.

Responsibilities

  • Lead customers through requirements gathering, aligning work with best practices and driving toward solutions.
  • Explain complex client and solution concepts to audiences with varying levels of understanding, providing application expertise and knowledge.
  • Develop and leverage expertise in the Vault platform.
  • Plan, manage, and perform application build, test, and deployment activities.
  • Identify and monitor interdependencies between program or customer workstreams.
  • Plan and establish post-go-live activities, including ongoing support and application changes that align with full capabilities.
  • Serve as a trusted advisor to client stakeholders and provide proactive recommendations on system optimization.
  • Stay current with product releases and advise clients on how new features will interact with their product footprint.

Desired Qualifications

  • Consulting and product experience with sales territory alignment and/or customer relationship management software.
  • Knowledge of and applicable work experience in the life sciences industry.
  • Business knowledge of sales and marketing territory alignments and sales cycle planning.
  • Knowledge of Master Data Management systems.
  • Exposure to web services, extract, transform, and load processes, SQL, and Force.com.
  • Experience with other Veeva applications, such as Veeva CRM, Vault CRM, and Veeva Network MDM.

About the Company

Veeva Systems

Builds cloud software for life sciences

Veeva Systems builds cloud software and data products for pharmaceutical, biotechnology and other life sciences companies. Its applications support clinical trials, regulatory submissions, quality management, drug safety and commercial teams that work with healthcare professionals. Teams use the software to organize documents, track records and coordinate regulated work across departments on Veeva's Vault platform. Veeva earns revenue from subscriptions to its software and data products, alongside implementation, consulting and other professional services. Founded in 2007, Veeva Systems is headquartered in Pleasanton, California, United States.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Pleasanton, CA
Founded
2007

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