I

ING

Digital banking and sustainable lending

Product Manager Girokonto - Daily Banking

Product ManagementPosted on Nov 9
Full-timeNo salary listed

About the Job

Requirements

  • A university degree, for example in business administration or finance, or a comparable professional qualification.
  • Several years of professional experience developing new financial products, ideally with prior expertise in retail banking products addressing customers’ daily banking needs.
  • Practical experience in agile project work.
  • Knowledge of defining business requirements and implementing them.
  • Analytical and holistic thinking, together with strong learning ability.
  • Affinity for IT and technology, and strategic and conceptual capabilities.
  • Communication and presentation skills, and enjoyment of teamwork.
  • Ability to think beyond one's own area and develop sustainable solutions.
  • Fluent spoken and written English and German.

Responsibilities

  • Monitor competition, market trends, and customer behavior in current accounts and daily banking; understand customer needs and shape a compelling customer journey from account opening through active use to long-term customer relationships.
  • Launch strategic product initiatives and design new current-account products, features, and end-to-end solutions that provide customer value.
  • Oversee frontend, backend, and app functionality, and translate business requirements into prioritized backlogs and user stories.
  • Guide new features and product improvements end-to-end, from conception through testing and quality assurance to launch; steer delivery and coordinate with IT, Operations, Sales, Risk, Compliance, and other stakeholders.
  • Systematically analyze current processes and develop them for continuous, future-proof improvement, taking customer feedback into account.
  • Act as the central point of contact for current-account systems and processes, advise colleagues in other teams, and take responsibility for additional product and project tasks.

Desired Qualifications

  • Prior expertise in retail banking products addressing customers’ daily banking needs is ideal.

About the Company

ING

Digital banking and sustainable lending

ING provides digital banking and financial services to individuals and businesses worldwide. Its products and services include online and mobile banking, lending, payments, and advisory services designed to be frictionless so customers can make confident financial decisions. ING differentiates itself by focusing on sustainable choices, responsible lending, and sharing knowledge to help customers and partners realize their visions for a better future. The bank emphasizes empowerment over judgment and aims to finance change, partner with customers, and continuously innovate in a sustainable way. Its goal is to help people and businesses progress toward their goals while reducing barriers and making banking easier and more responsible.

Company size
10,001+
Company stage
IPO
Headquarters
Amsterdam, Netherlands
Founded
1991

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