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METRO/MAKRO

Wholesale food for HoReCa and traders

Delivery Advisor

Logistics & TransportationConfirmed live in the last 24 hours
Full-timePassy, FranceIn-person

About the Job

Requirements

  • Experience in the food distribution sector.
  • Proficiency with Microsoft Office and comfort using digital tools.
  • Organization, rigor, and effective working methods.
  • Ability and willingness to work as part of a team.
  • Interpersonal skills and a proactive, action-oriented approach.
  • Ability to perform physical work, handle heavy loads, and operate material-handling equipment in a cool environment.

Responsibilities

  • Ensure the quality and reliability of customer order preparation.
  • Handle customer disputes, including returns and credit notes.
  • Contribute to improving the customer experience.
  • Monitor key delivery indicators.
  • Generate delivery route plans and ensure their profitability in accordance with METRO France processes.
  • Control and ensure product quality by following processes, company rules, and legislation on hygiene, safety, and quality, including ISO 22000, within the assigned area.
  • Find and propose substitute products while taking product margin into account.
  • Ensure delivery deadlines are met.
  • Support new customers in the assigned area by using the available tools.
  • Support the sales force on delivery matters.
  • Proactively improve the customer experience by calling customers to improve their satisfaction.
  • Make proposals to the flow team.
  • Participate in collective routines at the store.

About the Company

METRO/MAKRO

Wholesale food for HoReCa and traders

METRO supplies food and related products to professionals, including hotels, restaurants, caterers (HoReCa) and independent traders, through large physical stores and a delivery network. Its product access combines in-store shopping with Food Service Distribution (FSD) and a digitally connected experience, plus METRO MARKETS, an international online marketplace for professional customers that has grown since 2019. The company’s approach extends across more than 30 countries and relies on a multichannel model to reach about 15 million customers, supported by a workforce of over 85,000 and a 2023/24 sales figure of €31 billion. METRO prioritizes sustainability and reports recognition from indices like MSCI, Sustainalytics and CDP. The goal is to meet professional customers’ needs with reliable, scale-enabled wholesale distribution and digital marketplaces that enable efficient purchasing while expanding international reach.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Düsseldorf, Germany
Founded
1964

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