Senior/Lead Software Engineer - AgentExchange Buyer Experience

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are looking for an exceptional Lead/Senior Member of Technical Staff to join the AgentExchange Buyer Experience team and help build the future of the Salesforce AgentExchange ecosystem. We are building the next-generation Buyer Experience Platform, which helps Salesforce customers discover solutions from our ISVs and partners and extend their Salesforce environment. We want you to be part of this success story.

The Try and Buy team owns the applications and services that let customers browse and purchase solutions, write trusted reviews, and try and check out AgentExchange offerings. Our work includes: Lead generation and routing capabilities for partners, Partner-customer chat and agent experiences,  Try and checkout flows and Product and Consultant listing pages Our applications are primarily built with LWC and React, with integrations and services running across multiple platforms. The team is focused on streamlining, simplifying, and unifying the buying experience.

As a Lead/Senior Engineer on this team, you'll be working with multiple teams across the platform to design, develop, and deliver solutions that define the buying experience for Salesforce's global customer ecosystem. The system you build will be extensively used by customers around the world to purchase applications developed by our ISVs and Partners

AgentExchange is building the next generation of our ecosystem marketplace, extending the base and the boundaries of our platform, while infusing intelligence through every step of our customers' and partners' journey. The new ecosystem enables packaging, publishing, and listing solutions across multiple technologies — including Agentforce, MuleSoft, Tableau, and Slack — while delivering full transactability within the AgentExchange (Discover → Purchase → Provision). The One AppExchange Framework is our dynamic, extensible data and services platform that expands the tenancy capabilities of the AgentExchange site, while also bringing our ecosystem to Trailblazers wherever they are.

Requirements

• 8+ years of experience in software engineering, with a demonstrated track record of technical leadership on enterprise-scale, mission-critical systems.
• Lead the architectural design and implementation of major components and new features for the AgentExchange Partner Experience, including Security Review workflows, LLM-assisted publishing pipelines, licensing, payments, and analytics surfaces.
• Define and drive the long-term technical vision and architectural roadmap for the Buyer experience platform 
• Act as the technical authority for your domain — providing guidance, mentorship, and sponsorship to senior and junior engineers, fostering a culture of technical excellence and innovation.
• Champion and drive a strong engineering culture: coding standards, code reviews, CI/CD, service ownership, and operational excellence.
• Collaborate cross-functionally with Product, Design, and partner engineering teams to translate complex partner requirements into robust, scalable, and elegant technical solutions.
• Drive excellence across our full-stack TypeScript and JavaScript technologies, with a focus on partner experience, extensibility, developer productivity, scale, and performance.
• Excellent object-oriented design skills anchored by experience applying design patterns in large-scale distributed systems.
• Experienced with modern web technologies and full-stack application development:

• Front End: React, Angular, Next.js, or equivalent
• Back End: Node.js, Express, NestJS, or equivalent

• Experience building scalable APIs and microservices in an enterprise software environment.
• Experience with relational databases (e.g. PostgreSQL) and the design of robust data models.
• Experience with unit test frameworks and a strong commitment to test coverage.

Preferred Qualifications

• A strong desire to learn technology and a polyglot attitude — willingness to span multiple languages and platforms.
• A commitment to quality, stability, and performance across the entire software development lifecycle.
• Experience with automated E2E testing frameworks.
• Proven service ownership experience — including CI/CD familiarity and supporting and troubleshooting software in production.
• Deep understanding of how to balance speed of delivery with long-term maintainability and technical health.
• Excellent communication skills, with the ability to influence and build consensus across engineering, product, and executive stakeholders.
• Experience working with or building LLM-assisted workflows or AI-powered developer tooling.
• Conversant with Salesforce Platform features and best practices.
• Experienced in building on top of the Salesforce Platform, with expertise in Apex and Lightning Web Components.
• Experienced in developing and maintaining packaged solutions for ISV or SaaS partner ecosystems.
• Proficient in written and spoken English.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $148,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $178,900 - $285,800 annually.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.