San Antonio Behavioral Healthcare Hospital

Inpatient psychiatric care and addiction treatment

Intake RN

Nursing & Frontline Patient CareConfirmed live in the last 24 hours

Full-timeSan Antonio, TX, USANo salary listedIn-person

About the Job

Requirements

Must be at least 21 years old.
Must hold an RN, ADN, or BSN credential from an accredited college or university.
Must have a minimum of two years of clinical experience; behavioral healthcare, phone triage, telehealth, or case management experience is preferred, or a combination of education and experience.
Must hold a valid Texas RN license in good standing.
Must pass a medication administration exam before administering medications.
Must obtain and maintain approved CPR certification and successfully complete Management of Assaultive Behavior training, including restraint and seclusion policies, before assuming patient care responsibility.
Must understand patient rights, mental health laws, and regulations concerning psychiatric nursing and treatment of mentally and emotionally disturbed patients.
Must know theories, principles, and techniques of group and individual psychotherapy and symptoms and behavior patterns of emotionally disturbed and mentally ill patients.
Must have advanced knowledge and clinical skills in mental health diagnosis and treatment, professional nursing principles and procedures, psychiatric patient care, and the social, psychological, and physical factors of mental and emotional disorders.
Must know medical and psychological terminology, medications including psychotropic drugs and their effects on psychiatric patients, and medication control, preparation, and administration.
Must have basic knowledge of treatment procedures, interventions for acute psychosis, nonviolent crisis intervention, and medical and psychiatric emergency procedures.
Must have basic knowledge of abnormal psychology in child and adolescent psychiatric populations and be able to apply that knowledge to child, adolescent, or adult psychiatric care; must know relevant medical terminology and psychopharmacy and the use of psychotropic medications in these populations.
Must be able to apply professional nursing principles and procedures to evaluate and treat psychiatric patients and develop therapeutic relationships with them.
Must communicate effectively with diverse individuals and remain calm in situations requiring sensitivity, tact, and diplomacy.
Must exercise appropriate judgment in answering questions and releasing information and analyze and project the consequences of decisions or recommendations.
Must handle confidential information sensitively.
Must have well-developed verbal and written communication skills in English and communicate to exchange or provide information and build or maintain cooperative relationships.
Must interact effectively with people from diverse roles, backgrounds, cultures, and socioeconomic classes, including people in crisis or resistant or negative toward the organization.
Must be skilled in facilitating or co-facilitating process-oriented and didactic groups.
Must be skilled in problem-solving, prioritizing, and time management.
Must have crisis intervention skills and exercise self-control in potentially volatile situations, including verbal or physical confrontation, and remain flexible when dealing with differences of opinion.
Must be able to perform the listed physical activities with or without reasonable accommodations, including stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, and grasping; perceive object attributes by touch; speak detailed instructions accurately; meet the stated hearing and visual acuity requirements; perform repetitive wrist, hand, and finger motions; occasionally exert up to 100 pounds of force and move objects; concentrate amid distractions and interruptions; and work predominantly indoors.

Responsibilities

Assess walk-in clients and phone callers, identify their needs, and refer them to appropriate services or resources; provide general and psychiatric nursing care to hospitalized patients and support the hospital's care philosophy and patient safety.
Complete in-house assessments, recommend and document treatment referrals, apply approved admission criteria, determine the least restrictive appropriate level of care, and initiate the episode-of-care plan at admission.
Assist clinicians, administration, and physicians in assessing pending admissions.
Plan, coordinate, and evaluate facility assessments and client admissions, both direct and indirect.
Ensure admission paperwork is completed in accordance with hospital policy.
Provide and evaluate competent patient care based on developmental theory, psychiatric nursing knowledge, applicable standards, and each patient's goals and plan of care; revise care plans as appropriate.
Plan and provide nursing care through interaction with patients, significant others, and healthcare providers; collect and analyze physical, psychosocial, environmental, self-care, educational, spiritual, cultural, and anticipated discharge needs.
Identify each patient's unique needs and incorporate them into a comprehensive individualized care plan, including disease severity, condition, or impairment/disability.
Provide direct patient care, facilitate social and emotional needs, supervise medication schedules, evaluate progress, and ensure access to the appropriate level and setting of care.
Collaborate with interdisciplinary professionals to determine and provide appropriate patient care.
Create and encourage opportunities for patient social support, including support groups, social activities, and other therapeutic measures.
Conduct intake interviews with patients and relatives to gather case histories.
Assess patients' medical and emotional status, make nursing diagnoses, and recommend treatment options.
Consult with psychiatrists and behavioral health staff to design appropriate treatment plans.
Maintain accurate records of treatments, immunizations, laboratory results, medication reactions, charts, patient activities, and progress in accordance with medical record standards and hospital policies.
Help clients understand emotional disturbances and accept the need for treatment.
Comply with applicable laws, rules, regulations, protocols, and procedures.
Use professional judgment to apply appropriate interventions for patients in crisis.
Help maintain a safe and secure environment for staff and patients.
Assess vital signs and pain, ensure pain treatment, and arrange further medical attention when necessary.
Perform administrative tasks, including filing, answering phones, and entering progress notes into a computer.
Organize schedules and activities for medical and nonmedical tasks of child, adolescent, and adult patients and support staff during a shift.
Maintain patient confidentiality and uphold organizational ethics and customer service standards.
Direct and supervise nursing support staff through appropriate delegation during the shift.

Desired Qualifications

Behavioral healthcare, phone triage, telehealth, or case management experience is preferred.
Basic teaching and training skills are a plus.
CPR, BLS, ACLS, and CPI certifications are a plus.

Intake RN Day with rotating weekends

San Antonio Behavioral Healthcare Hospital · San Antonio, United States · Full-time · Posted 2026-10-06

Workplace: on_site

Department: Admissions

Description

To assess the needs of walk-in clients and phone callers and ensure their referral to the service or resource to best address those needs and delivering quality general/psychiatric nursing care to patients who are hospitalized for treatment of psychiatric or emotional disorders; to support the hospital and program philosophy of care; to ensure the safety and well-being of each patient. The Psychiatric RN will provide professional nursing care to patients according to hospital policy and procedure; will assess patients, their care needs, plan and implement nursing care procedures, evaluate patient progress and modify care plans as necessary; will provide teaching to patients and their families; will direct the work of nursing support staff through the use of appropriate delegation and supervision skills.

Essential Duties:

In house assessments are completed with treatment referral recommendations made and documented; use the approved admission criteria and make decisions concerning the level of care for treatment using the least restrictive level appropriate. The plan for episode of care is initiated at admission to all levels of care.
Assists clinicians, administration and physician in the assessment of pending admits
Plans, coordinates, and evaluates direct and indirect facility assessments and client admissions
Ensures admission paperwork is completed in accordance with hospital policy
Ensures the care and treatment of the patients are rendered in a competent manner and are based on current developmental theory and psychiatric nursing knowledge and standards; care is evaluated against the goals and plan of care and is revised periodically, as appropriate.
Plans and provides nursing care for patients through a systematic process of interaction with patients, the patient's significant others, and the appropriate health care providers, collects and analyzes data regarding the patient's physical, psychosocial, environmental, self-care, educational, spiritual, cultural, and anticipated discharge needs.
Ensures each patient's unique needs are identified and incorporated into a comprehensive, individualized care plan including the severity of the disease, condition, impairment/disability as important elements of the plan.
Provides direct care to patients, which includes facilitating social and emotional needs, supervising medication schedules, evaluating patient progress and patient's access to the appropriate level of care and setting.
Collaborate with interdisciplinary professionals to determine and provide the best possible care for patients.
Provides social support for patients by creating and encouraging patients to take advantage of opportunities such as support groups, social activities and other therapeutic measures.
Conducts intake assessments through interviews with patients and relatives to gather case history.
Makes nursing diagnosis of the medical and emotional status of patients and recommends treatment options.
Consults with psychiatrists and other behavioral health staff in designing appropriate treatment plans for clients.
Maintains accurate records and documentation of patient treatments, immunizations, laboratory results, notes reactions to psychotropic drugs and other medications, written charts, patient activities and progress according to standard medical record keeping and hospital policy and procedures.
Assists the client in understanding the nature of emotional disturbances and accepting the need for treatment.
Complies with laws, rules, regulations, protocols, and procedures.
Uses professional judgment to ascertain and to apply appropriate intervention techniques with patients in crisis
Assists in maintaining a safe and secure environment for staff and patients.
Tests for vital signs of pain and ensures treatments of pain and arranges further medical attention when necessary.
Performs administrative tasks such as filing, answering phones and computer entry of progress notes.
Organizes the activities and schedules for medical and/or non-medical tasks of the Child, Adolescent and Adult and support staff for a given shift.
Maintains patient confidentiality.
Upholds the Organization's ethics and customer service standards.

Requirements

Job Requirements

Must be 21 years old or older

Education - RN, ADN or BSN from an accredited college or university.

Experience – Minimum of 2 years clinical experience, preferably in a behavioral healthcare setting, phone triage, tele-health or case management or combination of education and experience. Basic teaching and training skills a plus.

Required Licenses - Valid Texas RN license in good standing required. CPR (must be obtained within 30 days upon hire) BLS, ACLS, CPI certifications a plus.

Additional Requirements: Must pass a medication administration exam before administering medications. Must obtain and maintain approved CPR certification as well as successful completion of Management of Assaultive Behavior training including restraint and seclusion policies prior to assuming patient care responsibility.

Knowledge Skills and Abilities

Knowledgeable of patient rights and laws pertaining to mental health and regulations pertaining to psychiatric nursing and the treatment of the mentally and emotionally disturbed patients. Theories, principles, and techniques of group and individual psychotherapy. Symptoms and behavior patterns of emotionally disturbed mentally ill patients.
Advanced knowledge and clinical skills in diagnosis and treatment of mental health, professional nursing principles, procedures, and techniques used in the care and treatment of psychiatric patients, social, psychological, and physical factors of mental and emotional disorders.
Knowledgeable of medical and psychological terminology, medications, including psychotropic drugs, and effects on psychiatric patients as well as control, preparation and administration of medications.
Displays basic knowledge of treatment procedures; interventions common to acute psychotic as well as non-violent crises intervention practice, medical and psychiatric emergency procedures.
Basic knowledge of abnormal psychology as typically found in the child or adolescent psychiatric population, application of this knowledge to child, adolescent or adult knowledge of medical terminology, especially those terms associated with child, adolescent or adult psychiatric care; thorough familiarity of psychopharmacy and the use of psychotropic medications with child, adolescent or adult psychiatric population, basic teaching and training skills helpful; problem-solving; organizational and time management; crisis intervention skills
Ability to apply professional nursing care principles and procedures in the evaluation and treatment of psychiatric patients. Develop interpersonal therapeutic relationships with psychiatric patients.
Communicate effectively with a variety of individuals and function calmly in situations, which require a high degree of sensitivity, tact, and diplomacy.
Ability to exercise appropriate judgment in answering questions and releasing information; analyze and project consequences of decisions and/or recommendations.
Ability to handle confidential information with great sensitivity.
Well-developed verbal and written communication skills in English. Skill to communicate effectively in order to exchange and/or provide information, build and/or maintain cooperative relationships.
Ability to effectively interact with persons of widely diverse roles, backgrounds, cultures, and socio-economic classes, those in crises or resistant or negative toward organization.
Displays basic knowledge of treatment procedures; interventions common to acute psychotic as well as non-violent crises intervention practice.
Basic knowledge of abnormal psychology as typically found in the child or adolescent psychiatric population, application of this knowledge to child, adolescent or adult knowledge of medical terminology, especially those terms associated with child, adolescent or adult psychiatric care.
Skilled in facilitating and/or co-facilitating process-oriented and didactic groups.
Skilled in problem solving, prioritizing and time management
Crisis intervention skills and the ability to exercise self-control in potentially volatile situations such as being verbally or physically confronted in a threatening or aggressive manner; must be flexible and not easily frustrated in dealing with differences of opinions.

Physical Requirements/Environmental Conditions

Perform the following with or without reasonable accommodations:

Ability to stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, grasp, and be able to perceive the attributes of objects such as size, shape, temperature, and/or texture by touching with skin, particularly that of the fingertips.
Ability to express and exchange ideas via spoken word during activities in which they must convey detail or important spoken instructions to others accurately, sometimes quickly and loudly.
Hearing to perceive the nature of sound with no less than 40 db loss @ Hz, 1000 Hz, and 2000 Hz with or without correction; ability to perceive detailed information orally and make fine discriminations in sound.
Perform repetitive motions with wrists, hands, and fingers. Individual must be able to exert up to 100 pounds of force occasionally and to be able to lift, carry, push, pull, or otherwise move objects.
Work requires a minimum standard of visual acuity with or without correction that will enable people in the role to complete administrative and clerical tasks, as well as inspect and analyze.
Must be able to work and concentrate amidst distractions such as noise, conversation and foot traffic; ability to handle interruptions often and be able to move from one task to another
While worker may possibly be subjected to temperature changes, the worker is generally not substantially exposed to adverse environmental conditions as the work is predominantly inside.

Benefits

Health Insurance
Vision Insurance
Dental Insurance
401K Retirement Plan
Healthcare Spending Account
Dependent Care Spending Account
PTO Plan with Holiday Premium Pay
Life Insurance (Supplemental Life, Term, and Universal plans are also available.)
Short and Long-Term Disability (with additional buy-in opportunities)

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About the Company

San Antonio Behavioral Healthcare Hospital

Inpatient psychiatric care and addiction treatment

SABHH offers inpatient psychiatric care and substance-use treatment at a 198-bed facility in Northwest San Antonio and is part of Universal Health Services. It provides a continuum of care, including inpatient hospitalization, Partial Hospitalization Program (PHP), and Intensive Outpatient Program (IOP), using trauma-informed, evidence-based therapies such as CBT, DBT, and specialized PTSD treatments like Prolonged Exposure and Cognitive Processing Therapy. The hospital also provides medication management, group and individual therapy, holistic activities, Electroconvulsive Therapy (ECT), and a specialty Victory Program for active-duty service members and veterans in line with DoD/VA guidelines. It accepts insurance—including TRICARE—and aims to deliver comprehensive, individualized mental health and substance-use treatment across care levels.

Company size: 201-500
Company stage: Not listed
Total funding: Not listed
Headquarters: San Antonio, TX
Founded: 2014

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