Greystar Worldwide

Vertical-integrated residential rental housing platform

Maintenance Technician

Building & Property MaintenanceConfirmed live in the last 24 hours

Full-timeBrentford, UKNo salary listedIn-person

About the Job

Requirements

A reasonable level of general education to O’ Level, GCSE level, or equivalent, with demonstrable written and numerical skills.
Awareness of health and safety requirements on site.
A recognized trade qualification, Building Crafts Operative Certificate, City and Guilds, or NVQ relevant to repairs and maintenance in a residential building, such as plumbing or electrical work, is essential.
Experience undertaking repairs and maintenance in a domestic residential environment or in general building or residential construction, in plumbing, electrical work, or carpentry.
Experience installing and maintaining hot and cold water systems, sanitary appliances, and soil and waste drainage.
Experience installing and maintaining electrical systems, fire alarms, emergency lighting, and security systems.
Fluent English verbal and written communication skills.
Ability to determine cost-effective solutions to repairs.
Organization skills and the ability to multitask and prioritize.
A flexible and adaptable approach to work.

Responsibilities

Contribute to an exceptional resident experience with the Community and Estates Management teams by providing repairs, maintenance, planned and unplanned works, and statutory compliance for building fabric and mechanical and electrical systems.
Inspect and diagnose faults, and undertake minor day-to-day repairs and decoration to buildings, grounds, and equipment.
Work with the Community team to ensure residents have a high standard of cleanliness throughout the community.
Communicate maintenance issues clearly to residents, clients, contractors, and colleagues, and respond appropriately using initiative.
Monitor and maintain the electronic maintenance reporting system, Onesite, ensure tasks are completed to a high standard and within suitable time scales, and correspond with tenants when required.
Provide residents with regular updates via Onesite about ongoing or delayed maintenance issues.
Administer property maintenance and records in accordance with company policies and procedures.
Deliver services within agreed budget and resource parameters.
Maintain adequate stock of spares and supplies and plan ahead effectively.
Diagnose and complete high-quality repairs and maintenance, including plumbing, joinery and carpentry, painting and decorating, and lighting; or organize and oversee contractor repairs through completion.
Respond appropriately and promptly to health and safety matters.
Report incidents and accidents to the Community Manager using the correct systems and documentation.
Move furniture and heavy items around the site as required.
Frequently inspect and maintain communal areas, including refuse and recycling facilities, to high standards of repair and cleanliness.
Coordinate and accompany external contractors and suppliers carrying out minor works on site.
Liaise with Estates Management or Operations team members to ensure transparent communication when works take place.
Monitor subcontractor performance and maintain accurate records of site operations, including relevant risk assessments and method statements and permits to work.
Highlight and assist with the management of community works.
Assist the Community Manager with key management and maintain high security standards.
Ensure annual checks are carried out for statutory insurance and qualifications.
Manage and maintain statutory testing records, using other team members where appropriate.
Carry out annual portable appliance testing and emergency lighting inspections, as well as weekly fire alarm tests and fire evacuations.
Ensure the property's gardens and grounds are well maintained, clean, tidy, and hazard-free, supervising external contractors as required.
Follow appropriate safety techniques and company safe systems of work.
Be available for out-of-hours callouts to respond to emergencies, resolve problems, or contact contractors to address them.
Review site risk assessments as required with the Community Manager.
Seek to maximize utility efficiency.

Desired Qualifications

Contractor and supplier supervision skills.

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in more than 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $34 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

The Maintenance Technician will be responsible for contributing to an exceptional resident experience alongside the Community team and Estates Management team through the provision of a high standard of repairs, maintenance tasks, planned and unplanned works and statutory compliance of the building fabric and mechanical and electrical systems. Inspects and diagnoses faults, in addition to undertaking minor day to day repairs and decoration to the building(s), grounds and equipment.

JOB DESCRIPTION

Key Role Responsibilities

Works as part of the Community team to ensure all our residents enjoya high levelof cleanliness throughout their community.

Communicates effectively with residents, clients,contractorsand colleagues;demonstratinga clear understanding of maintenance issues and using initiative to respond accordingly.

Monitors andmaintainsthe electronic maintenance reporting system, Onesite, ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants whenrequired.

Promotes customer satisfaction by providing regular updates to residents viaOnsesiteregardingongoing or delayed maintenance issues.

Administers all property maintenance & recordsin accordance withGreystar policies & procedures.

Maintains a focus on delivering services within agreed budgetary& resourceparameters.

Maintains adequate levels of spares,stockand supplies, ensuring effective forward planning.

Diagnoses and undertakes repair and maintenance tasks to ahigh qualityincluding plumbing, joinery and carpentry, painting/decoratingand lighting; ororganisesand oversees repairs to completion if referred to contractors.

Understands and responds to health and safety matters in an appropriate& timelymanner.

Reports any incidents or accidents to the Community Manager using the correct system and documentation.

Movesfurniture and heavy items around site asrequired.

Ensures all communal areas of the site including refuse and recycling facilities arefrequentlyinspected andmaintainedto the highest standards of repair & cleanliness.

Coordinates andaccompaniesexternal Contractors/Suppliers executing minor works on site.

Liaises with relevant team members within Estates Management or Operations teams to ensure transparency and clear communication whenworks aretaking place.

Monitors Sub-Contractors performance to standard andretainsaccuraterecords of their site operations including all relevant RAMS & Permits to Work.

Highlights andassistswith the management of any communityworks.

Assists the Community Manager in key management ensuring high levels of security at all times.

Ensures annual checks are carried out for their statutory insurance and qualifications.

Manages andmaintainsall statutory testing records,utilisingother team members whereappropriate

Carries out annual PAT testing and inspections of emergency lighting, weekly fire alarmtestsand fireevacuations

Ensures the gardens andgroundsmaintenance to the property are wellmaintained, clean, tidy and hazard free, supervising external contractors asrequired.

Practices proper safety techniquesin accordance withCompanyand safe systems of work guidelines.

Is available on call out of hours to respond to emergency situations to resolve problems or contact contractors to address.

Reviewssite risk assessments asrequiredwithCommunity Manager.

Seekstomaximiseefficiencyof utilities.

About You

A reasonable level of general education educated to O’ Level / GCSE level or equivalent with demonstrable written and numerical skills.

Awareness of H&S requirements on site.

Continually strives to improve knowledge,skillsand abilities to produce the best results.

A recognised trade qualification, Building Crafts Operative Certificate, City and Guilds or NVQ relevant to undertaking repairs and maintenance in a residential building, e.g. plumbing or electrical, is essential.

Experience & Skills

Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder /residential construction in the followingtrades;plumber,electricianor carpenter.

Experience of installing andmaintaininghot andcold watersystems, sanitary appliances and soil and waste drainage.

Experience of installing andmaintainingelectrical systems and fire alarm, emergencylightingand security systems.

Fluent English verbal and written communication skills.

Helpful, friendly personality with effective communication skills behaving in a professional,courteousand helpful manner towards colleagues and residents.

Good team player with strong relationship building and influencing skills.

Positive approach and ability to work on own initiative.

Ability todeterminecost effective solutions to repairs.

Contractor & Supplier Supervision skills are desirable.

Excellent organisation skills with the ability tomulti taskand prioritise.

Flexible approach to work and adaptable to thrive in a changing environment.

Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to [email protected].

About the Company

Greystar Worldwide

Vertical-integrated residential rental housing platform

Greystar Worldwide focuses on residential rental housing with a vertically integrated model that combines investment, development, and property management. Its products work by owning and operating rental properties across international, regional, and local markets through a global platform and local offices, enabling scale, professional reporting, and capital relationships while maintaining local execution. The company differentiates itself through its full-stack approach, combining ownership, development, management, and investment disciplines, plus a large global workforce and long industry experience to provide consistent service and value across all phases of the real estate cycle. Its goal is to create high-quality, inviting homes and enhanced living experiences by leveraging its integrated capabilities and extensive network of capital and expertise.

Company size: 10,001+
Company stage: Debt Financing
Total funding: $511.6M
Headquarters: Charleston, SC
Founded: 1993

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