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Auto-Owners Insurance

Life, home, auto, business insurer

Experienced Catastrophe Claims Representative

Claims AdjudicationConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • Minimum of 2 years of claims handling experience or comparable experience.
  • Field claims experience with multi-line property and casualty claims and wind/hail.
  • Proficiency with Xactimate software.
  • Ability to resolve complex issues, organize and interpret data, and handle multiple assignments.
  • Ability to meet the physical demands of the role, including carrying and climbing a ladder.
  • Valid driver's license.
  • Ability to work in the United States without current or future sponsorship.

Responsibilities

  • Travel frequently for up to 21 days at a time, often out of state, to catastrophe locations on short notice.
  • Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability, and pay or deny losses.
  • Study insurance policies, endorsements, and forms to understand insurance coverage.
  • Work toward claim resolution, potentially attending arbitrations, mediations, depositions, or trials as necessary.
  • Ensure claim payments are issued in a timely and accurate manner.

Desired Qualifications

  • Bachelor's degree or equivalent experience.
  • Military experience is considered.

About the Company

Auto-Owners Insurance

Life, home, auto, business insurer

Auto-Owners Insurance is a large insurance provider offering life, home, auto, and business coverage. It works through a network of local, independent agents who sell and service policies for individuals and businesses. Customers receive tailored insurance plans and premiums based on risk, with claims handling and policy management supported by the agency network and the company’s underwriting. The company differentiates itself with a strong, established presence (Fortune 500 since 2002) and a focus on employee and agent partnerships, earning certifications like Great Place To Work and industry service awards. Its goal is to provide dependable insurance products through a stable, agent-driven model while investing in its people and community to deliver reliable protection and service.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Lansing, MI
Founded
1916

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