Recruitment Specialist
Hire Horatio CX
Recruitment Specialist
Hire Horatio CX
Tech-enabled BPO for omnichannel CX
We are looking for a Recruitment Specialist who will be responsible for supporting our recruitment efforts focused on the day-to-day and strategic goals of the Company. This position involves responsibilities in recruitment and sourcing, candidate screening and interviewing, data tracking, employee integration, and general Human Resources support.
Responsibilities:
Required Skills/Abilities:
Tech-enabled BPO for omnichannel CX
Hire Horatio CX provides business process outsourcing focused on customer experience and operational support, using dedicated, handpicked teams that act as an extension of a client's brand. It delivers omnichannel support (chat, email, voice, social), back-office tasks, trust and safety services, and fraud/compliance monitoring, powered by a hybrid mix of AI and human agents plus CX consulting and QA. The company differentiates itself with its nearshore Latin America footprint (Dominican Republic and Colombia), a focus on scalable, branded service, and a commitment to a better work environment for staff (bilingual daycare, wellness facilities). Its goal is to help fast-growing companies improve customer experiences, streamline operations, and increase customer retention by aligning technology with human support.
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