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Hire Horatio CX

Tech-enabled BPO for omnichannel CX

Payroll Specialist

Payroll AccountingConfirmed live in the last 24 hours
Full-timeSan Pedro Sula, Cortés, HondurasNo salary listedIn-person

About the Job

Requirements

  • Knowledge of labor legislation.
  • Knowledge of payroll liquidation and social security.
  • Ability to manage salary compensation and benefits strategies.
  • Advanced proficiency in Excel or Google Sheets.
  • Intermediate English is desirable.
  • Professional degree in accounting, finance, or related areas.
  • At least three years of experience in the role within the BPO sector.
  • Experience preparing exogenous information reports.
  • Experience paying social security and transmitting electronic payroll.

Responsibilities

  • Calculate fixed salaries biweekly.
  • Calculate hourly wages biweekly.
  • Calculate bonuses, overtime, and leave-related incapacity pay, and determine average salary as applicable.
  • Calculate monthly employee withholding tax.
  • Prepare flat files for bank payments.
  • Prepare employee benefit settlement calculations and corresponding payment files.
  • Calculate social security payroll contributions.
  • Transmit electronic payroll to the SAR.
  • Correct electronic payroll and social security filings as applicable.
  • Calculate and prepare flat files for service bonuses.
  • Calculate and prepare flat files for severance pay and severance interest.
  • Confirm salaries to Human Resources for employment certificates.
  • Prepare pay slips manually.
  • Pay AFC contributions and voluntary pensions.
  • Pay payroll-deducted loans and garnishments as applicable.
  • Prepare annual employee-related exogenous information for the SAR.
  • Prepare annual income and withholding certificates (Certificate 220).
  • Reconcile employment-related accounting accounts.
  • Calculate travel allowances and reconcile travel cards.
  • Prepare supporting documentation for travel allowances when required.

Desired Qualifications

  • Intermediate English proficiency.

About the Company

Hire Horatio CX

Tech-enabled BPO for omnichannel CX

Hire Horatio CX provides business process outsourcing focused on customer experience and operational support, using dedicated, handpicked teams that act as an extension of a client's brand. It delivers omnichannel support (chat, email, voice, social), back-office tasks, trust and safety services, and fraud/compliance monitoring, powered by a hybrid mix of AI and human agents plus CX consulting and QA. The company differentiates itself with its nearshore Latin America footprint (Dominican Republic and Colombia), a focus on scalable, branded service, and a commitment to a better work environment for staff (bilingual daycare, wellness facilities). Its goal is to help fast-growing companies improve customer experiences, streamline operations, and increase customer retention by aligning technology with human support.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
2018

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