Manager Group Revenue Management

Job Description

In collaboration with the Director, Revenue Management Planning, the Manager, Group Revenue Management is responsible for the revenue performance of the group segment. They lead the development and execution of pricing and inventory management strategies to balance group and individual demand, maximize network revenue, and optimize overall contribution. They also lead a team of analysts and work closely with multiple business partners to improve profitability, forecasting accuracy, and commercial decision-making.

Responsabilites:

Team leadership

• Lead, engage, and develop a team of Group Revenue Management Analysts.
• Translate management's revenue management strategy into actionable plans and ensure successful execution.
• Deliver group revenue, contribution, conversion, materialization, and forecast accuracy objectives.
• Provide coaching, feedback, and development opportunities to strengthen the team's analytical, commercial, and decision-making capabilities.
• Manage team performance, workload, and resource allocation, particularly during peak booking periods.
• Foster a culture of accountability, collaboration, continuous improvement, and constructive challenge.

Group revenue strategy and optimization

• Develop and implement pricing, inventory allocation, and group acceptance strategies by market, season, and departure date.
• Balance group and individual demand to maximize revenue and contribution while protecting future high-value demand.
• Evaluate complex or strategic business opportunities using contribution analysis, demand forecasting, and network impact assessments.
• Establish and maintain analytical guidelines for evaluating group requests.
• Monitor group segment performance, identify variances, and ensure timely implementation of corrective actions.
• Lead seasonal planning and forecasting activities and present results, risks, and recommendations to leadership.

Cross‑functional coordination and commercial alignment

• Build alignment with Sales and other commercial teams regarding group revenue management strategies, priorities, and decision criteria.
• Collaborate closely with Pricing, Network Planning, Marketing, and Technology teams to optimize group segment performance.
• Evaluate and constructively challenge commercial requests based on their impact on revenue, contribution, and network performance.
• Maintain group sales conditions and decision-making guidelines in partnership with Sales teams.
• Monitor market trends, competitive developments, and booking patterns to support business decisions.
• Identify and lead improvements to group quotation, booking, and reservation management processes.

Tools, systems and continuous improvement

• Act as the functional expert for the GPS system and related Group Revenue Management tools and processes.
• Validate and calibrate system parameters to ensure consistency in strategy execution.
• Define business requirements, prioritize enhancements, and coordinate user acceptance testing.
• Implement controls to ensure data quality, system performance, and the relevance of automated recommendations.
• Identify and implement opportunities to automate recurring analytical, quotation, and reporting activities.
• Promote the adoption of new tools, methodologies, and innovative practices within the team.

Qualifications

• University degree in Business Administration, Economics, Mathematics, Engineering, or a related field.
• Minimum of five (5) years of experience in Revenue Management, Pricing, Business Analytics, or a related analytical field, as well as experience leading employees, projects, or cross-functional initiatives.
• Experience in the airline, travel, hospitality, or transportation industry is considered an asset. Experience in Group Revenue Management, Group Sales, Pricing, or Inventory Optimization is considered a strong asset.
• Strong understanding of revenue management, pricing, forecasting, and inventory optimization principles, with the ability to work with large datasets and translate analysis into clear business recommendations.
• Proficiency with business intelligence and data visualization tools, including Power BI. Knowledge of SQL, Python, R, or other data analysis languages is an asset.
• Experience with airline revenue management systems such as PROS, as well as group quotation or inventory management systems, is an asset. Experience defining business requirements, conducting user acceptance testing, and implementing process or system improvements is required.
• Strong leadership, talent development, and influencing skills, combined with excellent business judgment and the ability to challenge assumptions constructively.
• Excellent communication and presentation skills, with the ability to make sound decisions in a complex and evolving environment while effectively managing priorities and fostering continuous improvement.
• Advanced Excel skills, including financial modeling and scenario analysis. Ability to integrate and promote the responsible use of artificial intelligence and automation tools such as Copilot.
• Excellent proficiency with Microsoft Office applications (Word, Excel, Outlook, Teams) and demonstrated ability to leverage digital collaboration and AI tools.
• Ability to quickly learn and adapt to new technologies.
• Oral and written fluency in French and English *.

A good knowledge of French is required for positions in Quebec. The incumbent will be required to communicate and collaborate frequently in English, both orally and in writing, with colleagues, customers, and other stakeholders in Quebec, the rest of Canada, and internationally.

Additional Information

Artificial intelligence tools are used to analyze applications, whether to sort or preselect profiles based on criteria related to job requirements. All applications are then reviewed by our recruitment team to ensure a fair and inclusive process.

Employment Equity

At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.