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Workday

Builds software to manage HR and finances

AI Engineer

AI Application Engineering +1Updated on Nov 12
Full-timeVancouver, BC, Canada

About the Job

Requirements

  • At least 5 years of professional software engineering experience, emphasizing backend architecture, distributed systems, and shipping high-availability production code at scale.
  • At least 2 years of experience integrating large language models or foundation models into enterprise products.
  • At least 1–2 years of experience building with AI orchestration frameworks such as LangChain or LlamaIndex to create predictable, reliable, maintainable agentic workflows.
  • At least 4 years of experience using cloud computing platforms such as AWS, GCP, or Azure to deploy responsive, scalable systems.
  • At least 1 year of hands-on experience deploying and operating services in containerized, cloud-native environments such as Docker and Kubernetes, with exposure to infrastructure-as-code and GitOps tools such as Terraform, Helm, or ArgoCD.
  • Bachelor’s degree in Computer Science, Software Engineering, or an equivalent technical field.
  • Ability to architect robust application layers around AI models, creating reusable patterns for predictability, error handling, and user experience integration.
  • Ability to prototype rapidly, benchmark model outputs against product requirements, and establish automated evaluation metrics for retrieval quality and agent behavior.
  • Hands-on experience with production observability and monitoring tools such as Prometheus/Grafana, OpenTelemetry, Sentry, or Datadog.
  • Familiarity with relational databases and schema migrations such as PostgreSQL, caching such as Redis, and message queues or task workflows such as Celery, Kafka, or SQS.
  • Experience writing well-tested, maintainable production code and handling code quality, security scanning, and dependency hygiene, including unit/integration tests, SonarQube, and dependency tooling.
  • Familiarity with full-stack development, including web user interfaces using React and TypeScript, and Python backend services or REST APIs using FastAPI or Django.
  • Ability to technically lead engineering workstreams, own the development lifecycle, and mentor junior-to-mid-level engineers.
  • Ability to collaborate across product management, design, and foundational machine-learning infrastructure teams.
  • Ability to work autonomously and turn open-ended product goals into concrete, scalable engineering solutions.

Responsibilities

  • Build AI features and intelligent agents for the Contract Lifecycle Management domain, and contribute to other product areas as needed.
  • Architect advanced large-language-model-driven solutions and agentic workflows designed for high availability, scalability, and security.
  • Build the robust infrastructure needed to deliver AI value to customers at scale using Workday datasets and computing resources.
  • Develop features and services while continuously improving quality, scale, and security.
  • Evaluate and improve customer experience with AI agents by assessing agent performance and user interactions.
  • Integrate AI agents into the broader Workday agents ecosystem to support interoperability and consistent AI value across the platform.

Desired Qualifications

  • Apply deep learning or large models to solve practical end-user challenges with a strong focus on business value and user experience.

About the Company

Workday

Builds software to manage HR and finances

Workday builds cloud software that organizations use to manage employees, finances, and business plans. Its Human Capital Management and Financial Management applications handle processes such as hiring, payroll, expenses, accounting, and reporting, while Adaptive Planning helps teams build budgets and forecasts. Users work in connected applications with shared data and permissions, and Workday also sells AI tools that search information and carry out HR and finance tasks. Customers pay for subscriptions, with additional revenue from implementation, training, and other professional services. Workday was founded in 2005 and is headquartered in Pleasanton, California.

Company size
10,001+
Company stage
IPO
Headquarters
Pleasanton, CA
Founded
2005

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