Program Manager

Overview

OSI Systems companies have a long history of developing innovative solutions to bring a better quality of life to the world. With more than 30 years of combined experience in the field of optoelectronics our OSI Optoelectronics (OSIO) division is a diversified manufacturer of standard and custom photodiodes and optical sensors for used in aerospace, defense, commercial and medical applications.

We are one of the largest global manufacturers of optoelectronic devices, delivering engineering design support and manufacturing capabilities that include products for use in the defense, aerospace, medical, and industrial markets, among others. We utilize our world-class manufacturing facilities in the U.S., India and Malaysia to continue to put forth excellent engineering solutions aligned with efficient manufacturing to meet high-volume production requirements.

We are seeking a customer-focused Program Manager to lead key customer programs and serve as the primary liaison between customers and cross-functional teams. The successful candidate will drive program execution, business growth, and customer satisfaction in a fast-paced manufacturing environment.

Responsibilities

• Lead, Drive and coach the Program team members in meeting project objectives.
• Monitor and review the business in meeting the financial and operational objectives.
• Key liaison personnel and managing relationships between customers and internal groups.
• Interact with customers on business outlook, quality, delivery, product costing, engineering changes and explore new business opportunities.
• Oversee timely completion of production schedules and new project start-up through efficient coordination of all levels of CFT team.
• Prepare business forecast, revenue projection and customers quotations.
• Driver for problem solving to internal and meeting customers’ requirements/expectations.
• Resolve issues which have financial impact with customers inventory, claims, pricing, AR.
• Manage, review customer PO, S/O, changes updates and closure.
• Review MRB/ECN/DN and provide disposition.
• Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork.
• Demonstrate behavior consistent with the company’s Code of Ethics and Conduct.
• It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem.
• Duties may be modified or assigned at any time to meet the needs of the business.

Qualifications

• Diploma or Degree in electrical electronic engineering.
• Min 4 to 6 years of working experience in EMS environment in NPI or Program.
• Experience in RFQ process and ability to read engineering documents.
• Knowledge in PCBA, Box build assembly and wire harness will be advantageous.
• Proficient in ERP systems.
• Demonstrated success in developing and fostering relationships with customers, meeting the objectives with continuous improvement.
• Fluency in English and/or other Asian language.
• Excellent people skills, project management skills, good business acumen and team player.
• High Integrity, Responsible, Proactive and result oriented.
• Able to multi-task and work in a multi-cultural environment.
• Computer literate, Competent in Microsoft Excel.
• Able to travel domestically from time to time.
• Must be able to complete job responsibilities while working in a global time zone. Attendance of late night/early morning meetings by phone and/or web to meet global business needs will be required.