Key Account Manager
Civica
Key Account Manager
Civica
Public-sector SaaS for finance and HR
Civica · London, United Kingdom (Hybrid) · Full-time · Posted 2026-10-19
Workplace: hybrid
Department: GTM - Non-ELT/SLT - New
We’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration.
Why you will love this opportunity as a Regional Key Account Manager at Civica
As Regional Key Account Manager within Civica's Local Government business, you'll take ownership of a portfolio of accounts building the executive relationships, growth plans and commercial strategy that keep Civica front of mind as the trusted partner helping Local Government deliver better outcomes for their communities.
This isn't a maintain-and-manage role. It's a build, grow and lead role for someone who wants real accountability over a region, not just a slice of it.
What you will do to be successful in this role
Why You'll Love Working with Us
As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.
We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:
Time Off & Work-Life Balance
✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
✔ Days of Difference – Up to 3 extra days off for volunteering.
Financial Well-being & Security
✔ Pension Contributions – 5% employer match to support your future.
✔ Income Protection – Up to 75% salary cover for long-term illness.
✔ Life Assurance – 4x salary tax-free lump sum.
✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents).
Health & Perks
✔ Private Medical Insurance – Fast access to private healthcare.
✔ Health Cash Plan – Claim back physio, therapies & more.
✔ Dental Insurance – Cover for routine & emergency care.
✔ Affinity Groups – Join employee-led communities.
✔ Bounty Bonus – Refer a friend & get rewarded.
At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.
We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.
If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.
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Civica provides cloud-based SaaS software that integrates finance and HR systems for the public sector. Its platforms handle budgeting, payroll, procurement, HR data, and reporting across government bodies, accessed via subscriptions with ongoing support. It focuses on the public sector at a global scale, serving thousands of public bodies and aiming to reduce paper use and on-site servers through digital transformation. Its goal is to help governments run more efficient, transparent, and citizen-centered services while lowering carbon footprints.
Explore more opportunities at Civica