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Concentrix

Global BPO offering customer engagement services

Infirmier Conseils

Nursing & Frontline Patient CareUpdated on Nov 11
Full-timeBoulogne-Billancourt, France€32k /yr

About the Job

Requirements

  • A state-certified nursing diploma is required.
  • At least one year of experience outside of internships is required; hospital experience is preferred.
  • Comfort using computers and the telephone is required.
  • Proficiency with office tools including Word, Excel, PowerPoint, and Access is required.
  • Ability to conduct scientific research is required.
  • Analytical and synthesis skills, written and oral communication, methodical organization, rigor, teamwork, and interpersonal ease are required.

Responsibilities

  • Handle requests by phone and email from patients, pharmacists, physicians, and independent nurses.
  • Report pharmacovigilance cases and ensure the safety of medicines and medical devices.
  • Train healthcare professionals on healthcare products and equipment.
  • Manage relationships remotely with patients and healthcare professionals enrolled in or participating in a health-related program or project.
  • Support a learning program helping patients learn the techniques needed to self-inject growth hormones.

Desired Qualifications

  • Hospital experience is preferred.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

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