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Resonetics

Laser-based manufacturing services for medical devices

Program Manager

Program ManagementUpdated on Nov 5
Full-timeAlajuela Province, Alajuela, Costa RicaNo salary listed

About the Job

Requirements

  • A bachelor's degree in engineering or a related technical discipline is required.
  • At least 8 years of experience leading technical programs.
  • Strong project management experience leading cross-functional teams in an operations environment.
  • Experience managing cross-functional teams in a matrixed environment, with a focus on design transfer, manufacturing launches, and line transfer projects across multiple sites.
  • Proficiency in project management tools such as Microsoft Project and PowerPoint, and strong analytical problem-solving skills.
  • Strong verbal and written communication skills, including expertise in setting and managing stakeholder expectations.
  • Strong negotiation and influencing skills, particularly when resources are not directly controlled.
  • Team leadership, team building, and facilitation skills, including the ability to facilitate a collaborative working environment for customers and team members.
  • Conflict resolution and arbitration skills.
  • Executive presentation skills and the ability to regularly engage and present to all organizational levels, including executive leadership.
  • Ability and willingness to travel, including internationally, up to 15%.
  • Candidates must already be legally authorized to work in the United States without current or future sponsorship.

Responsibilities

  • Oversee the planning, execution, and completion of Operations programs, ensuring alignment with strategic objectives and compliance standards.
  • Keep projects on track and ensure timely completion within defined scope, meeting or exceeding commitments on performance, cost, and schedule.
  • Coordinate cross-functional teams across multiple sites and projects to ensure execution and delivery; delegate and manage tasks among team members to drive deliverables and minimize risk.
  • Manage stakeholder communication by providing regular updates on program status, risks, and milestones.
  • Drive issue resolution and escalate issues appropriately to ensure quality and service.
  • Monitor and control program budgets, timelines, and resources, implementing corrective actions as necessary.
  • Lead risk management activities to minimize project risks and maintain program integrity.
  • Facilitate the handover of completed programs to operational teams, ensuring sustainable benefits realization.
  • Interact with senior personnel on complex matters requiring coordination between organizations.

Desired Qualifications

  • Experience in the medical products industry.
  • Experience with contract manufacturing.
  • Experience with ISO 13485-certified facility expansion and relocation projects.
  • Project Management Professional (PMP) certification.
  • Advanced certification or degree in project management.

About the Company

Resonetics

Laser-based manufacturing services for medical devices

Resonetics provides advanced manufacturing services for the medical device industry, using laser technologies and vertically integrated capabilities to support medtech and life sciences customers. It conducts rapid prototyping and production of complex medical devices, offering services such as laser cutting, laser welding, and microfluidics. Revenue comes from service contracts and long-term partnerships with medical device companies, including startups and established manufacturers. The company emphasizes continuous improvement through its Enterprise Excellence System to ensure high-quality outcomes and strong customer satisfaction. Compared with competitors, Resonetics differentiates itself through end-to-end vertical integration and a focus on numerically driven decision-making and performance metrics, enabling efficient, reliable manufacturing and faster time-to-market for complex devices.

Company size
1,001-5,000
Company stage
Debt Financing
Total funding
$230.6M
Headquarters
Nashua, NH
Founded
1987

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