Associate Ecommerce Product Content Manager

Responsibilities

Job Summary:

Product Content includes text, imagery, and key attributes such as titles, dimensions, and features that help customers understand products online. The eCommerce Product Content Team is focused on delivering high-quality, data-driven content to enhance customer experience and drive business growth. We lead content creation for product descriptions, imagery, taxonomy, and eCommerce-specific attributes. Our team also owns the design and accuracy of product display pages and cards. Through innovation and collaboration, we continuously optimize content to meet the evolving needs of our customers and partners.

Key Responsibilities & Essential Functions:

• Supports the content curation process by gathering and organizing product information from syndication services, suppliers, and internal teams.
• Assists in reviewing product content to verify accuracy and completeness, following established guidelines and checklists.
• Assists in verifying product placement within the correct hierarchy and confirms basic attribution aligns with established standards.
• Supports content normalization efforts across brands and categories by applying basic standards to ensure consistency in customer-facing information.
• Assists in gathering and reviewing basic performance metrics to support content improvements and learning opportunities.
• Supports content reviews to help maintain consistent voice and grammar, following established brand guidelines.
• Supports collaboration with eCommerce partners by gathering information and contributing to solution development aligned with business goals.
• Assists in tracking competitor activity and digital trends; shares findings to support team awareness and idea generation.
• Follows established timelines to support efficient progression of content projects and accommodate team priorities.
• Supports the execution of syndicated product content through established content distribution platforms (e.g., Salsify, Syndigo) under close supervision.
• Assists in uploading product data, checking accuracy, and resolving basic formatting or validation errors based on retail partner requirements.
• Learns syndication tools, retailer templates, and H-E-B digital content standards.
• Assists in uploading, tagging, and organizing product images in content management systems (CMS) or digital asset management (DAM) platforms.
• Reviews image submissions to ensure alignment with basic quality standards (e.g., resolution, aspect ratio, format).
• Coordinates with vendors and internal teams to track missing or incorrect image assets.
• Assists in identifying and flagging basic content variances between product data sources (e.g., internal PIM vs. online listings).
• Performs routine audits to ensure alignment of product attributes such as images, descriptions, dimensions, and pricing.
• Works under supervision to correct known discrepancies using established workflows and content guidelines.
• Learns and applies foundational Generative Ai best practices--following Site Standards & Brand Guidelines.

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements:

Entry individual contributor in a professional role. Receives detailed instructions and works under close review and supervision in a developmental environment. Applies learned theories, concepts, principles, and methodologies to work assignments. Majority of work efforts are focused on supporting implementation or delivery of processes, programs, and/or policies and are not typically difficult or complex.

Learns how to develop internal working relationships.

Work Experience:

No previous professional experience required

Knowledge/Skills/Abilities:

Education:

• Bachelor’s Degree or role-relevant experience

Licenses/Certifications:

Physical Demands & Working Conditions:

• Function in a fast-paced, office environment
• Travel by car or plane with overnight stays
• Work extended hours; sit for extended periods.
• Occasionally lift 20 lbs or more

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 03/02/2026