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H&R Block

Tax preparation and filing services

Senior Tax Associate

Tax AccountingConfirmed live in the last 24 hours
Full-timeRound Rock, TX, USANo salary listedIn-person

About the Job

Requirements

  • Successfully complete the H&R Block Income Tax Course or Tax Knowledge Assessment.
  • Have 1 year of experience as an H&R Block Tax Associate, including preparing individual tax returns.
  • Complete continuing education and meet all IRS and applicable state requirements.
  • Have strong communication skills to explain tax information clearly and ask questions to understand client needs.
  • Have problem-solving skills, including organizing information and identifying solutions.
  • Be comfortable using digital tools and systems, including AI-based tools such as Copilot and ChatGPT.
  • Have a high school diploma, GED, or equivalent.

Responsibilities

  • Partner with a dedicated Client Care Specialist who gathers client information, allowing focus on reviewing each client's tax situation and delivering a good client experience.
  • Use H&R Block technology to prepare returns, review results, ensure accuracy, and provide personalized advice.
  • Handle a broader range of client situations with greater independence, building on knowledge gained in the first tax season.
  • Explain tax information and recommendations clearly to clients.
  • Identify tax savings opportunities and recommend relevant H&R Block products and services based on client needs.
  • Provide forward-looking guidance to help clients consider ways to improve their financial picture beyond the current year's return.
  • Ensure the accuracy of each return, follow IRS regulations and H&R Block standards, and escalate complex notices or audit inquiries as appropriate.
  • Build client relationships and support office goals through teamwork, collaboration, and a client-first approach.

Desired Qualifications

  • Have a bachelor's degree in accounting, finance, or a related field.
  • Have experience in a client-facing or consultative role, such as financial advising, insurance, retail sales, or professional services.
  • Have experience asking questions and recommending solutions based on client needs.
  • Be able to work 15–35 hours per week, with availability up to 40 hours during peak periods.
  • Be available to work evenings and weekends during tax season.

About the Company

H&R Block

Tax preparation and filing services

H&R Block provides tax preparation services through a large network of offices and digital options. It helps individuals and small businesses file taxes via in-person consultations, online tax software, and guided support, using trained tax professionals to complete and file returns. The company differentiates itself through a people-first culture, a broad franchise and office footprint, and a commitment to accessible, personalized service rather than relying solely on technology. Its goal is to help clients feel confident about their taxes and connect with communities by offering dependable, affordable tax help and guidance.

Company size
1-10
Company stage
IPO
Headquarters
Kansas City, MO
Founded
1955

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