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Freshworks

Cloud-based CRM and customer engagement suite

Revenue Accounting Lead

Financial AccountingConfirmed live in the last 24 hours
Full-timeBengaluru, Karnataka, IndiaNo salary listed

About the Job

Requirements

  • A Chartered Accountant (CA) qualification is required.
  • At least 6 years of relevant experience in revenue accounting, financial operations, or audit, focused on core operations and automation within a SOX/ICFR environment.
  • Expert-level understanding of ASC 606 and transferable skills across complex revenue models and processes.
  • Ability to translate complex data and processes into actionable improvements and insights.
  • Experience with process transformation projects.
  • Ability to adapt and pivot across different areas based on team and business needs.
  • Proficiency in Excel and other Microsoft Office products, including managing large manual Excel models and analyzing large amounts of data.
  • Strong written and verbal communication skills.
  • Organizational skills and ability to manage multiple changing priorities alongside day-to-day responsibilities.
  • Ability to commute to the Bangalore office three times a week.

Responsibilities

  • Lead the accounting, analysis, and reporting of revenue streams, including on-premises, subscription, marketplace, and reseller revenue.
  • Act as a primary cross-functional liaison with Billings, IT BizApps, and Analytics to identify operational bottlenecks, design solutions, and implement process improvements across revenue reporting areas.
  • Drive continuous process improvements and lifecycle transformations to enhance scalability across revenue reporting areas.
  • Support holistic business-unit reporting and provide high-level financial insights to management.
  • Master the architecture of financial systems critical to revenue accounting, leading report testing and upstream system changes.
  • Prepare analysis for ad hoc requests with limited information.
  • Support external-audit-related queries.
  • Collaborate with Internal Audit to establish and maintain a robust SOX/ICFR control environment.

Desired Qualifications

  • Experience with NetSuite, Chargebee, and Salesforce.

About the Company

Freshworks

Cloud-based CRM and customer engagement suite

Freshworks provides a cloud-based suite of customer engagement and employee management software for businesses of various sizes, including modules for customer support, sales, marketing, IT service management, and HR. It works as a single SaaS platform where each module (Freshdesk, Freshsales, Freshmarketer, Freshservice, Freshteam) handles a different task and shares data across departments, with customers choosing tiered subscription plans and optionally extending functionality through a marketplace of apps. The platform combines multiple CRM and business functions on one interconnected system, rather than offering standalone tools. Its goal is to streamline customer interactions and internal processes to improve collaboration and efficiency across departments.

Company size
5,001-10,000
Company stage
IPO
Headquarters
San Mateo, CA
Founded
2010

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