Clinic Manager - Medical Specialty Clinics
About the job
- A Bachelor's degree or higher in Management or Business Administration, or a Licensed Practical Nursing or Registered Nursing degree; a high school diploma with relevant years of experience may be accepted in lieu of a degree.
- A minimum of 3–4 years of healthcare experience is required.
- A current Missouri Licensed Practical Nurse or Registered Nurse license is required, if applicable.
- A valid Missouri driver's license is required.
- American Heart Association Basic Life Support certification is required.
- The role requires the ability to handle multiple priorities, manage stress appropriately, and work effectively with others.
- The role requires standing, walking, sitting, and lifting, with potential exposure to body fluids.
- Provide day-to-day management and clinical and operational oversight of the assigned clinics, including direct oversight of clinical and office staff functions.
- Assist in developing and implementing quality improvement plans and ensure quality controls, measures, competencies, and regulatory requirements are met.
- Assist in developing and implementing capital and operational budgets, and review assigned cost center budgets monthly to monitor budget compliance and staffing ratios.
- Assist in developing and implementing policies, procedures, and job descriptions, and identify clinic process improvements collaboratively with the management team, Quality Assurance Nurse, and Care Coordinator.
- Coordinate orientation and competency validations for new staff, ensure compliance with orientation, training, and performance documentation, supervise clinic staff, and make recommendations to hire and terminate.
- Serve as a super user for scheduling and electronic medical record software, assisting with development, system build, training, ongoing support, and patient portal enrollment education.
- Determine staff development, training, and continuing education needs and plans.
- Maintain oversight of office staff and processes to ensure efficient office routines and patient flow, working with physicians to support the practice setting.
- Schedule staff, monitor attendance, and approve paid time-off requests for staff and providers.
- Work with other departments to ensure compliance with regulations and standards concerning medical clinic operations, including Corporate Compliance, Occupational Safety and Health Administration, Centers for Medicare & Medicaid Services, Health Insurance Portability and Accountability Act, Joint Commission, Rural Health Clinic regulations, Meaningful Use, and Physician Quality Reporting System.
- Management experience is highly preferred.
- Experience with the operational and strategic aspects of physician practices is preferred.
About the company
Phelps Health operates a regional health system that delivers clinical care and related services through a broad team of clinicians and support staff. Its product is the patient care experience and health services provided across hospitals and clinics, including nurses, care providers, and non-clinical roles that together shape treatment, recovery and patient support. The company differentiates itself by being one of the region’s largest employers and by a clear emphasis on integrity, compassion, innovation and philanthropy, offering a wide range of career opportunities that impact the patient experience. Its goal is to improve community health by delivering high-quality care, supporting its staff, and contributing to philanthropic efforts that benefit patients and the broader region.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Rolla, Missouri
Founded
N/A
Get referred to Phelps Health
See people who can refer or advise you
Simplify's Take
What believers are saying
- Phelps Health marks its 75th anniversary in 2026, reinforcing community trust and brand.
- Healthgrades ranked Phelps Health among the top 5% nationwide for outpatient joint replacement.
- The 2026 MHA recognized its home health and hospice team for compassionate rural care.
What critics are saying
- Six counties remain primary-care HPSAs; chronic physician shortages will cap growth through 2036.
- Jason Shenefield said July 2026 Centre operations lose roughly $375,000 annually.
- If recruitment fails, Phelps Health will ration services, eroding its rural system and referral base.
What makes Phelps Health unique
- Phelps Health serves 200,000 residents across six counties from Rolla, Missouri, with 2,000 employees.
- Its $60 million Rolla emergency department expansion doubles capacity and adds imaging, behavioral health, observation.
- Phelps Health launched an FM/OB residency to build rural physician supply in-house.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Paid Vacation
Paid Sick Leave
Professional Development Budget
Company News
Final structural beam placed for new Phelps Health emergency department in Rolla, Missouri. Phelps Health Medical Clinic and Hospital in Rolla, Missouri's emergency department addition and renovation project has topped out. With the steel structure complete, the project team will shift its focus to concrete slabs and the building's façade. Located in the Ozark Highlands, the Phelps Health Rolla main medical campus is the largest rural-serving hospital in south-central Missouri. Its new emergency department will nearly double the current department's footprint, expanding to 38,000 square feet with 32 treatment beds, observation rooms and larger behavioral health spaces. New services for the department will introduce onsite imaging, such as CT, radiology and ultrasound. The project also includes an added 40,000 square feet of shell space - reserved space for future customization as patient and staff needs evolve. The project team includes McCarthy Building Companies and BSA LifeStructures.
Phelps Health CEO Jason Shenefield named to Becker's "Community Hospital CEOs to Know" List. August 12, 2026 ROLLA, Mo. - Phelps Health President and CEO Jason Shenefield has been named to Becker's Hospital Review's list of "240 Community Hospital CEOs to Know" for 2026. Becker's Healthcare developed the annual list based on nominations and editorial research. Becker's describes the leaders recognized as community stewards, strategic visionaries and patient advocates who are focused on advancing healthcare, strengthening their organizations and improving the health of the communities they serve. Shenefield has served as president and CEO of Phelps Health for 5 years. He joined Phelps Health in 2016 as chief operating officer. During his tenure, he has led initiatives focused on clinical excellence, strategic growth and organizational culture. Under his leadership, Phelps Health launched a 24/7 STEMI program to treat the most severe type of heart attack. The program earned Primary Heart Attack Center certification from The Joint Commission and the American Heart Association. He also oversaw the opening of a comprehensive Weight Loss and Bariatric Center offering surgical and nonsurgical services. Shenefield has also led strategic initiatives to expand access, including Phelps Health's participation in an accountable care organization, the launch of a direct-to-employer health plan and Medicare Advantage plan, and efforts to secure state appropriations for emergency services. Shenefield has helped guide a cultural transformation at Phelps Health that includes an employee advisory council, wellness committee, annual innovation summit and CARES employee recognition platform, which has generated more than 37,000 employee nominations. Under his leadership, Phelps Health has experienced double-digit growth in key service areas, improved patient experience scores and stronger financial performance. The health system has also been named to Forbes' "America's Best Employers by State" list for 3 consecutive years, from 2023 through 2025. Before joining Phelps Health, Shenefield began his healthcare career as a Navy hospital corpsman, earning the Navy Achievement Medal for his work in a clinic serving nearly 100,000 patients annually. He later held leadership positions at healthcare organizations near Chicago and in Cheyenne, Wyoming. Shenefield serves on the American Hospital Association's regional policy board and the Missouri Hospital Association's board of trustees. Becker's Healthcare notes that its 2026 list is not exhaustive and is not an endorsement of the leaders or their associated healthcare providers. Leaders cannot pay for inclusion on the list and are presented in alphabetical order. See the full list here. About Phelps Health Phelps Health serves over 200,000 residents in south-central Missouri. Phelps Health is county-owned, non-tax supported and overseen by a five-member elected board. Phelps Health employs over 2,000 people, including 100-plus providers. Phelps Health, which includes a hospital licensed for 240 patient beds, serves a six-county area, with its main campus and several clinics in Rolla, Missouri. Phelps Health also has clinics in Salem, St. James, Vienna and Waynesville, Missouri. For more information, visit phelpshealth.org. About Becker's Healthcare Becker's Healthcare is the home base for those shaping American healthcare. Through daily journalism across more than a dozen brands, 16 conferences a year in Chicago, podcasts, virtual events, and invitation-only executive communities and advisory boards, Becker's Healthcare gives the people who run hospitals, health systems, ambulatory surgery centers and health plans the reporting and the forums they need to lead.
Going Beyond Better: Phelps Health Marketing earns multiple national awards. July 10, 2026 ROLLA, Mo. - The Phelps Health Marketing and Public Relations Department was recently recognized for excellence in healthcare advertising and marketing. The Marketing Department earned seven Aster Awards in a national competition hosted by Creative Images, Inc. Now in their 25th year, the Aster Awards recognize outstanding creativity and professionalism in healthcare advertising, marketing and communications. Phelps Health has a history of winning awards from this organization. "I'm incredibly proud of our Marketing team for being recognized with five Gold Awards and two Silver Awards this year," said Carlos Martinez, associate vice president of experience strategy and engagement at Phelps Health. "Their work reflects strong creativity, strategy and a clear focus on helping patients better understand important health topics and services." The Aster Awards were presented for work completed in 2025. Entries were judged against submissions from similar-sized organizations across the United States. The Phelps Health Marketing Department was honored with five Gold Awards and two Silver Awards, showcasing excellence and innovation. Award-winning entries included the Going Beyond Better campaign, annual report and promotion of Phelps Health Preferred. * Five Gold Awards (presented to the top 5% of entries nationwide) were earned in the following categories: billboard design series, newspaper advertising series, TV/video advertising series, photo/illustration series and invitations * Two Silver Awards (presented to the top 12% of entries nationwide) were received in the following categories: annual report and service line promotion A panel of industry experts judged all Aster Awards entries. Judging criteria included creativity, layout and design, typography, production, quality, and overall effectiveness. "Our Marketing team continues to go beyond better in how they tell the story of Phelps Health," said Somer Overshon, senior vice president and chief transformation officer at Phelps Health. "They don't just promote services - they create meaningful connections that reflect our mission and the communities we serve." About Phelps Health Phelps Health serves over 200,000 residents in south-central Missouri. Phelps Health is county-owned, non-tax supported and overseen by a five-member elected board. Phelps Health employs over 2,000 people, including 100-plus providers. Phelps Health, which includes a hospital licensed for 240 patient beds, serves a six-county area, with its main campus and several clinics in Rolla, Missouri. Phelps Health also has clinics in Salem, St. James, Vienna and Waynesville, Missouri. For more information, visit phelpshealth.org.
Dent County Health Center announces exciting sponsorship partnership with Phelps Health. Salem, Missouri - April, 3, 2026 - Dent County Health Center is proud to announce Phelps Health, a regional leader in rural healthcare, as an Impact Sponsor for the upcoming Gala. This partnership will support the upcoming Dent County Health Center Gala by helping bring recognition, celebration, and support to the individuals, organizations, and initiatives working to improve community health across the region. "We are pleased to have Phelps Health on board as a sponsor for the Gala," said Zachary Moser, Administrator. "Their support for healthcare and public health in Dent County is vital to our greater mission of improving and protecting the health of our residents." The sponsorship will provide financial support for the Gala, helping Dent County Health Center celebrate community partners, honor healthcare and public health excellence, and further its mission of improving health outcomes for Dent County residents. About Dent County Health Center The mission of the Dent County Health Center is to promote and protect the health of all citizens of Dent County, Missouri through education, disease and injury prevention, regulation, and delivery of public health services so that all residents may achieve optimum health. Guided by the belief that Public Health Makes Life Better, Dent County Health Center works to build a healthier community through prevention, education, equitable access to care, and compassionate public health service. About Phelps Health Phelps Health is a regional healthcare leader redefining rural care for more than 200,000 residents in south-central Missouri. Guided by its mission to provide high-quality, accessible healthcare, the system employs approximately 2,000 people, including more than 100 providers. With a hospital licensed for 240 patient beds and a comprehensive cancer treatment center on its main campus in Rolla, Phelps Health serves a six-county area through additional clinics in Salem, St. James, Vienna and Waynesville. Deeply invested in the communities it serves, the organization remains dedicated to delivering purposeful, patient-centered care. Media Contact: Zachary Moser Administrator 573-729-3106 April 8, 2026 In "DCHC News" Salem, MO - The Dent County Health Center is proud to announce, their first annual a charity gala and awards dinner dedicated to celebrating community members and organizations who embody the mission of public health while raising funds to support disease prevention and community wellness initiatives across Dent County... January 12, 2026 In "DCHC News" February 26, 2026 In "DCHC News" Last updated on April 6, 2026
Phelps Health launches "understanding the Realities of Healthcare" online series. * Phelps Health * 21 hrs ago Phelps Health is launching a new community education series called "Understanding the Realities of Healthcare," a community conversation designed to bring clarity and transparency to the complex issues affecting healthcare today. Designed to be a conversation exploring the challenges Phelps County Focus face, the online series will explore the questions many people across its region are asking: Why is healthcare so expensive? Why do staffing shortages happen? Why does the system feel so complicated? "Over the past several months, I've had countless conversations with people who care deeply about Phelps Health and want to understand the pressures facing healthcare," said Jason Shenefield, president and CEO of Phelps Health. "These are fair questions, and they deserve fair answers. This series is our way to begin that conversation." Building Trust Through Transparency "Understanding the Realities of Healthcare" will take readers behind the scenes, offering straightforward explanations of the challenges hospitals and health systems face, including: * Recruiting and retaining physicians, nurses and clinical staff * The true cost of healthcare and how hospitals are funded * The impact of state and federal regulations * How Phelps Health is navigating these pressures while staying focused on its mission The series will include five installments, each addressing a key topic: 1. Understanding the Realities of Healthcare: Why Phelps County Focus is Starting This Conversation 2. Why Recruiting and Keeping Great Doctors and Nurses Is Harder Than It Looks 3. The True Cost of Healthcare: Where Every Dollar Goes 4. Rules, Red Tape, and Realities: The Regulatory Landscape of Modern Healthcare 5. Moving Forward Together: Its Vision for Phelps Health and Its Community How the Community Can Access the Series To make the content easy to find and follow, Phelps Health has created a dedicated landing page online where all articles and related resources will live. The first installment was released on Feb. 17 through the new Balance+ community e-newsletter, which links readers directly to the series page. Each article will also be accompanied by a short podcast episode. New installments will be published every other month throughout 2026, creating a steady rhythm of information and ongoing conversation with the community. Let's Start the Conversation "Healthcare is personal, emotional and often confusing," said Shenefield. "Our goal isn't to defend the system - it's to explain it. When people understand the 'why' behind what we do, it builds trust and opens the door to real solutions." Phelps Health invites community members to read, listen, ask questions and engage as the series unfolds. About Phelps Health Phelps Health serves over 200,000 residents in south-central Missouri. Phelps Health is county-owned, non-tax supported and overseen by a five-member elected board. Phelps Health employs around 2,000 people, including 100-plus providers. Phelps Health, which includes a hospital licensed for 240 patient beds, serves a six-county area, with its main campus and several clinics in Rolla, Missouri. Phelps Health also has clinics in Salem, St. James, Vienna and Waynesville. For more information, visit phelpshealth.org. 11 remaining of 12. Welcome! Phelps County Focus hope that you enjoy its free content.