UNTUCKit

Direct-to-consumer menswear shirts brand

Keyholder

Retail Store ManagementConfirmed live in the last 24 hours

Full-timeBrea, CA, USA$20 - $21 /hrIn-person

About the Job

Requirements

Proven work experience as a Sales Associate.
Basic understanding of sales principles and customer service practices.
Proficiency in Apple products, G Suite, and omnichannel point-of-sale systems.
Ability to work in the store alone.
Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
High school degree.

Responsibilities

Create and ensure a cohesive work environment that inspires associate engagement.
Possess the UNTUCKit core values.
Execute UNTUCKit University training and participate in daily chat-in activities.
Ensure high customer satisfaction through excellent sales service.
Assess customers’ needs and provide assistance and information about product features.
Create a relaxed shopping environment for customers.
Maintain the stockroom and keep the sales floor tidy.
Open and close the store.
Remain knowledgeable about offered products and discuss available options.
Cross-sell products.
Collaborate with coworkers to provide proper customer service.
Provide customer feedback and observations that inform brand decisions.

Desired Qualifications

A BA or BS degree would be a plus.
Solid communication and interpersonal skills.
Customer-service focus.

Keyholder (FT)- Brea Mall

UNTUCKit · Brea, United States · Full-time · Posted 2026-11-03

Workplace: on_site

Department: 099 - Brea

Description

"Is your passion in retail?” We are looking for a Full Time Keyholder for our NEW store in Brea, CA. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. “Do you have the gift of motivating those around you?” The Keyholder will have a working knowledge of all things UNTUCKit, along with a strong ability to provide exceptional customer service.

CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN!

Responsibilities

Create and ensure a cohesive work environment that inspires engagement of associates
Possess the UNTUCKit CORE values
Confidently execute UNTUCKit University training and participate in daily chat-in activities
Ensure high levels of customer satisfaction through excellent sales service
Assess customers’ needs and provide assistance and information on product features
Create a fun, relaxed environment for customers to feel comfortable shopping
Maintain stock room
Open and close the store
Actively maintain a tidy sales floor
Remain knowledgeable on products offered and discuss available options
Cross sell products
Team up with co-workers to ensure proper customer service
Be a vital part of brand decisions with customer feedback and observations

Requirements

Proven work experience as a Sales Associate
Basic understanding of sales principles and customer service practices
Proficiency in Apple products and G-suite, Omni-channel POS systems
Solid communication and interpersonal skills
Customer service focus
Ability to work in the store alone
Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
High school degree; BA/BS degree would be a plus
Full Time

Benefits

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off ( & Public Holidays)
Short Term & Long Term Disability
Training & Development
Casual working environment
Wellness Resources
Pay Range $20-$21/Hour

Apply

Apply at UNTUCKit

About the Company

UNTUCKit

Direct-to-consumer menswear shirts brand

UNTUCKit is a fashion brand that sells men’s apparel directly to consumers through its website and a growing network of physical stores, now expanding to women’s and children’s lines. Its core product is a casual shirt engineered with a specific length and contoured hem to be worn untucked, paired with reinforced collars and multiple fits. The company also offers polos, t-shirts, pants, sweaters, jackets, and accessories, with a historically strong emphasis on in-person retail to let customers touch and feel the product before buying. UNTUCKit differentiates itself by focusing on the untucked look—designing shirts that fall halfway between the belt and pant zipper—and by combining online sales with a robust brick-and-mortar presence to support omnichannel shopping. The goal is to grow a broad, easy-to-wear menswear (and family) brand across North America and beyond, expanding store footprint, product lines, and wholesale partnerships to reach more customers.

Company size: 201-500
Company stage: Early VC
Total funding: $39M
Headquarters: New York City, New York
Founded: 2011

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