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Macy's

Retail fashion and home goods retailer

Executive Development Program - Store Management

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USA

About the Job

Requirements

  • A bachelor’s degree is encouraged to apply; a minimum 3.0 GPA is required.
  • Ability to inspire, coach, and develop colleagues to deliver results and grow in their roles.
  • Ability to deliver customer-focused service and create customer experiences that build loyalty.
  • Strong interpersonal, verbal, and written communication skills for engaging associates, customers, and business partners.
  • Ability to identify issues, make sound decisions, and drive performance through others.
  • Ability to adapt to a fast-paced environment and changing priorities.
  • Ability to manage multiple priorities, deadlines, and details while maintaining a big-picture focus.
  • Proactive ownership, initiative, and willingness to pursue growth opportunities.
  • Ability to perform physical duties including heavy lifting, frequent movement, remaining stationary for up to two consecutive hours, reaching, lifting at least 30 pounds, stooping, kneeling, crouching, and climbing ladders; may require reaching above eye level and close vision, color vision, depth perception, and focus adjustment.
  • Ability to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.

Responsibilities

  • Build foundational skills in customer service, team leadership, and sales to increase customer loyalty, create strong shopping experiences, and develop colleagues.
  • Coach and develop a team of 10–20 associates and foster a customer-focused environment.
  • Drive sales and profit by hiring and developing talent, managing daily store operations, and empowering the team to deliver on the service promise.
  • Analyze business trends and partner with the team to make decisions that drive sales growth.
  • Learn store operations, including receiving product and ensuring it is floor-ready.
  • Build skills in store operations and merchandising while strengthening leadership capabilities.
  • Lead merchandise movement, setup, and visual execution for the store.
  • Partner on planning and executing merchandising initiatives that drive business performance.
  • Exceed sales goals by developing and executing strategies and identifying growth opportunities.
  • Ensure accurate promotional execution, including visual signage, key item placement, and seasonal fashion trend statements.
  • Gain direct experience with interviewing, hiring, staffing, and scheduling to support smooth store operations.
  • Build expertise in customer service, operations, and leadership while preparing to take on a leadership role.
  • Lead essential activities and colleagues that drive At Your Service and store processes critical to operational success.
  • Manage store administrative functions, including budgets and cash office operations.
  • Foster an environment of acceptance and respect and strengthen relationships with colleagues, customers, and communities.

About the Company

Macy's

Retail fashion and home goods retailer

Macy's operates a large-scale retail network for fashion and home goods, combining brick-and-mortar stores with its online platform macys.com to reach a broad customer base. It offers clothing, accessories, jewelry, beauty products, shoes, and home essentials for men, women, and children through both in-store and online channels. Revenue comes from product sales at a markup, plus a branded credit card and promotions and loyalty programs. Its goals are to serve a wide audience with accessible fashion and home goods and to build customer loyalty through convenient services like free shipping thresholds and free in-store pickup, along with competitive pricing and financing options.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1858

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