Loss Prevention Supervisor
About the job
- Strong interpersonal and written communication skills.
- Ability to work independently with initiative.
- Strong customer service skills.
- Ability to make quick decisions in the company’s best interest.
- Ability to uphold confidential information and investigations.
- Detail-oriented.
- Ability to perform the accountabilities listed in the “What You’ll Do” section.
- Ability to maintain prompt and regular attendance as set by the company.
- Ability to work at least 8 hours per day, occasionally longer when necessary to meet business needs, 5 days per week.
- Ability to comply with dress code requirements.
- Ability to learn and comply with all company policies, procedures, standards and guidelines.
- Ability to give direction and receive, understand and proactively respond to direction from leadership and other company personnel.
- Ability to work as part of a team and interact effectively and appropriately with others.
- Ability to maintain composure and work in a fast-paced environment while accomplishing multiple tasks within established timeframes.
- Ability to satisfactorily complete company training programs.
- Ability to perform work in accordance with the Physical/Cognitive Requirements section.
- Ability to use a computer for tasks such as communicating and preparing case narratives.
- Ability to plan, prioritize and monitor activities across multiple stores and/or a district market.
- Ability to complete or oversee the completion of assigned projects in a timely manner.
- Ability to comply with health and safety standards.
- Ability to wear a body camera as part of daily responsibilities.
- Identify external and internal theft trends within assigned locations.
- Execute theft prevention strategies, including deterring theft and conducting internal investigations to reduce exposure.
- Implement store awareness programs addressing theft, safety, inventory and shortage control.
- Identify and communicate potential shortage opportunities to all leaders.
- Conduct operational audits and physical security inspections to ensure the store complies with Kohl’s policies and procedures.
- Partner with store personnel to address opportunities for improvement.
- Help create a culture of honesty and an impression of control in the store.
- Recruit and train new Loss Prevention Associates; lead and supervise Loss Prevention Officers and Loss Prevention Service Specialists at select locations.
- Maintain customer service awareness.
- Represent Kohl’s in legal proceedings as needed.
- Perform additional tasks as assigned.
- Prior experience or background in loss prevention, security, law enforcement or retail.
- Knowledge of surveillance and basic closed-circuit television (CCTV) systems.
- Knowledge of, or ability to learn, Google Suite programs and various other computer programs.
About the company
Kohl's is a major U.S. retailer offering clothing, shoes, home goods, toys, electronics, and more through online and physical stores. It supports omnichannel shopping with options like buy online, pick up in-store and frequent promotions, including free shipping on many items. Revenue comes from merchandise sales and partnerships, with additional income from its Kohl's Cash loyalty program and credit card partnerships. The goal is to provide value and convenience to families and budget-conscious shoppers by blending a wide product mix, easy returns, and a simple, rewards-enhanced shopping experience across channels.
Company Size
10,001+
Company Stage
IPO
Headquarters
Menomonee Falls, Wisconsin
Founded
1962
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Simplify's Take
What believers are saying
- Q2 2026 gross margin jumped 305 basis points to 43.0% after tariff refunds.
- Digital sales rose 2.8% in Q2 2026, signaling healthier omnichannel demand.
- Management restarted up to $100 million buybacks after raising 2026 guidance August 26.
What critics are saying
- Kohl's posted 18 straight quarters of declining comps through August 26, 2026.
- Sephora sales fell 4% in Q2 2026, exposing weak beauty assortment execution.
- Tariff refunds boosted Q2 margin; without them, Kohl's turnaround looks fragile.
What makes Kohl's unique
- Sephora partnership still drives younger traffic across 850+ Kohl's stores in 2026.
- Ryan Waymire starts September 28, 2026, bringing Walmart, Amazon, Target merchandising discipline.
- Private labels plus Martha Stewart and Bobby Flay deepen value-home exclusives.
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Benefits
Flexible Work Hours
Growth & Insights and Company News
6 month growth
2%1 year growth
2%2 year growth
3%Kohl's is launching its annual Deal Days event from 6-8 October with steeper discounts than usual as the retailer battles declining sales and customer visits. The company reported a 0.9% drop in comparable sales year-over-year in Q2 2026, whilst store visits fell 1.4%. The event offers up to 50% off thousands of items, including Sephora products, toys, and home goods. Kohl's has also introduced daily limited-time deals for the first time, with some products discounted up to 60%. Customers receive $10 in Kohl's Cash for every $50 spent. The promotion coincides with similar events from Amazon, Target, and Walmart as retailers compete for price-conscious holiday shoppers facing persistent inflation and elevated credit card debt.
Kohl's is experiencing renewed momentum in its footwear division, according to Telsey Advisory Group following an investor meeting with the retailer's executives. The department store is seeing improved performance from brands including Nike and Skechers. Boots represent an important opportunity for the second half of the year, compared to last year when Kohl's faced product availability issues and tariff challenges. The company reports its product pipeline is becoming healthier with greater innovation and newness. Whilst consumers face headwinds, Kohl's finds shoppers respond to value, newness and innovation. The retailer's private label portfolio is helping meet consumer demand for value and quality. During second quarter earnings last month, chief executive Michael Bender noted footwear performance accelerated approximately 500 basis points compared to the first quarter.
Kohl's reported net income of $151m, or $1.28 per diluted share, for the quarter ended 1 August 2026, significantly up from last year's adjusted net income of $64m. The retailer attributed approximately $100m in tariff refunds to gross margin gains, which rose 305 basis points to 43.0%. Year-to-date net sales declined 1.2% to $6.3bn, with comparable sales down 1.0%. Operating income reached $261m, up from last year's operational baseline of $161m. The tariff refund windfall enabled Kohl's to revise its fiscal 2026 outlook upwards and restart its share repurchase programme with up to $100m in buybacks. The company now expects full-year comparable sales between a 1.5% decrease and flat, with adjusted earnings per share forecast between $1.80 and $2.40.
Kohl's has appointed Ryan M. Waymire as Chief Merchandising Officer, effective 28 September. Waymire brings 25 years of retail experience from Walmart, Amazon, and Target, most recently serving as SVP of Fashion at Walmart US. In his new role, Waymire will oversee Kohl's merchandise strategy and all merchandising functions, including buying, product design, and sourcing. CEO Michael J. Bender highlighted Waymire's expertise in refreshing merchandise strategies for broad customer bases and integrating collaborations and social media influencers. Waymire replaces Nick Jones, who has served as Chief Merchandising Officer since 2023. Throughout his career, Waymire has held progressive leadership positions at major retailers and holds an MBA from Saint Louis University.
Kohl's is expanding its home product range with new kitchen appliances from Martha Stewart and cookware from Bobby Flay. The Martha Stewart line includes mixers, griddles, slow cookers and milk frothers, plus a new home fragrance collection. Bobby Flay's collection will add stainless steel and ceramic cookware sets and frying pans starting in September. The department store is also strengthening its apparel and beauty offerings. In March, Kohl's added MAC Cosmetics to over 850 Sephora locations and YSL Beauty to nearly 200 stores. The retailer recently expanded its SO brand for juniors, introducing SO Office Edit with workwear pieces. In Q2, Kohl's net sales fell less than 1% to $3.3 billion, whilst comps declined less than 1%.