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O'Reilly Auto Parts

Automotive parts retailer with nationwide stores

Store Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeEspañola, NM, USANo salary listedIn-person

About the Job

Requirements

  • Completion of Sales Specialist Training, Assistant Manager Certification, and the Manager Development Program module is required.
  • Strong verbal and written communication skills are required.
  • Ability to stay organized, prioritize effectively, and manage time efficiently is required.
  • Knowledge of automotive parts, equipment, and systems is required.

Responsibilities

  • Maximize sales by directing team members to provide prompt, courteous, and professional customer service.
  • Solicit orders, sell company products, and represent the company in accordance with company policies.
  • Maintain the customer base, increase sales volume at assigned accounts, review customer needs to gain market share, and solicit stocking-type business, daily needs, and equipment sales.
  • Communicate and coordinate sales call efforts with the Territory Sales Manager.
  • Supervise work performed by all store team members and work jointly with the District Manager in recruiting, testing, hiring, evaluating, promoting, disciplining, and discharging team members under the Store Manager's supervision.
  • Use Scheduling & Timekeeping recommendations based on sales and payroll forecasting to develop and post work schedules for each pay period.
  • Review team member timecards for clocking accuracy and correct missed punches daily.
  • Ensure all store team members continually improve their skills through company training on policies and procedures, customer service, computer operations, catalogs, sales, and safety.
  • Work with the Sales and Pricing Departments, with assistance from the District Manager, to establish pricing levels for professional customers.
  • Maximize gross profit on outside purchases.
  • Monitor non-competitive price overrides and price matches for policy compliance and profitability, and eliminate discounting abuse.
  • Ensure the store is organized and operates according to company policies and procedures.
  • Communicate new company information to all team members as necessary.
  • Implement planogram changes and merchandising plans as outlined.
  • Provide the Inventory Control Department with accurate and timely stock adjustment recaps.
  • Handle daily store accounting functions accurately, including sales reports, bank deposits, cash drawers, and check processing, to maximize store, corporate, and distribution center efficiency.
  • Monitor charge accounts, promptly address past-due situations, and regularly communicate the status of problem accounts with the Territory Sales Manager and credit department.
  • Monitor susceptible areas and implement loss-prevention procedures for billing, cash refunds, credit and stock transfers, core and warranty procedures, key control, safe combinations, alarm codes, and shoplifting prevention.
  • Ensure store vehicles are clean and well-maintained and that daily and monthly inspections are completed properly.
  • Report property and building needs using the Maintenance and Repair System (MARS) or to the District Manager.
  • Attend the Annual Managers' Conference.
  • Perform other duties as assigned.

Desired Qualifications

  • Fluency in multiple languages; Spanish is highly desired.
  • Certified Parts Professional Certification or ASE certification.

About the Company

O'Reilly Auto Parts

Automotive parts retailer with nationwide stores

O'Reilly Auto Parts runs a large network of auto parts retail stores and distribution centers, selling automotive parts and supplies to retail customers and professional installers. It stocks a wide range of parts and related items and helps customers choose the right parts with knowledgeable staff and efficient service. The company differentiates itself through its nationwide store footprint, emphasis on customer service, and a culture focused on growth and development, aiming to be the dominant supplier in its markets by offering the best price, quality, and service. Its goal is to become the leading auto parts supplier in its market areas by delivering strong prices, quality parts, and high levels of service.

Company size
10,001+
Company stage
IPO
Headquarters
Springfield, IL
Founded
1957

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