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Reindeer

Custom AI agents automating back-office workflows

AI Solutions Engineer

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeNew York, NY, USAHybrid

About the Job

Requirements

  • At least 7 years of experience in Implementation Engineering, Solutions Engineering, Technical Consulting, Professional Services, or a similar post-sale customer-facing role.
  • Strong analytical skills and the ability to translate business needs into technical solutions.
  • A strong understanding of artificial intelligence concepts and their enterprise applications.
  • High adoption of modern artificial intelligence tools and workflows.
  • Experience supporting deployments across cloud environments and enterprise system integrations.
  • Excellent communication and stakeholder management skills.
  • Demonstrated ability to manage solution delivery across the full post-sale customer lifecycle.

Responsibilities

  • Engage with customers after close to understand workflows, operational processes, and deployment requirements.
  • Translate customer findings into clear implementation plans for artificial intelligence-powered solutions.
  • Partner with customers to assess data readiness and gather inputs for artificial intelligence workflows.
  • Configure and integrate artificial intelligence components into tailored, artificial-intelligence-driven workflows.
  • Collaborate with Research and Development to close data gaps and extend product capabilities when needed.
  • Own end-to-end solution deployment and ensure models meet performance and business value expectations.
  • Define success metrics and drive adoption after launch.
  • Lead integrations with enterprise systems, such as finance, enterprise resource planning, and email platforms, ensuring scalability and security.
  • Guide customers through security, compliance, and information technology approval processes.
  • Plan and execute rollout to drive smooth implementation and adoption.

Desired Qualifications

  • Experience with process mining, workflow mapping, or operational analytics.
  • Familiarity with enterprise platforms.
  • Financial services industry experience.

About the Company

Reindeer

Custom AI agents automating back-office workflows

Reindeer AI builds and manages customized AI agents to automate high-volume back-office tasks for large enterprises. The platform learns a client’s workflows from small data samples and natural-language feedback, then deploys agents that handle tasks like payment approvals, quote management, document processing, and shipment tracking using models from OpenAI, Anthropic, and Google; outputs are continually improved through Model Reality Grounding with human-in-the-loop feedback to retrain agents as processes change. Unlike static RPA, Reindeer emphasizes a dynamic, learning system that adapts over time and combines integration services with usage-based pricing based on the number of actions performed. Its goal is to help enterprises reduce repetitive manual work and operate more efficiently through intelligent, adaptable automation.

Company size
11-50
Company stage
Seed
Total funding
$40M
Headquarters
Tel Aviv-Yafo, Israel
Founded
2024

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