Floor Coach - Responsable de rayon Floor
No salary listed
Junior
Vaud, Switzerland
In Person
RetailRetail Store Management
About the job
Requirements
- Have a passion for Nike and/or sport.
- Have more than two years of experience in sales and/or in a management role.
- Have good written and spoken English proficiency.
- Have experience and skills delivering high-quality consumer service.
- Be able to train and develop a high-performing team.
- Be flexible enough to work shifts and weekends.
Responsibilities
- Use expertise in quality service to serve consumers and provide a premium brand experience.
- Lead, coach, and motivate department employees and maintain a positive working atmosphere.
- Manage the department's daily activities to achieve sales goals, including digital services, visual merchandising, and the sales floor.
- Identify and improve areas based on consumer feedback.
- Represent the brand in Nike initiatives, including training the team.
- Ensure the store complies with Nike standards and guidelines.
- Work with business partners in stores and at headquarters.
- Lead a team that ensures efficient product receipt, inventory accuracy, and compliance with visual presentation standards.
- Ensure all inventory processes run smoothly so the sales floor remains stocked, presentable, and compliant with brand standards.
- Collaborate with team leaders who oversee product receipt and visual presentation while taking responsibility for the end-to-end in-store product journey.
- Manage monthly initiative launches.
- Use reporting tools to make commercial decisions.
- Conduct accurate inventory checks to fulfill online orders.
- Ensure the team is equipped to provide Athletes with a high-quality experience.
- Guide team participation in Nike Community Ambassador activities.
- Work with store management to oversee hiring processes, including onboarding new employees.
- Manage the store schedule.
- Work with the store team to establish and maintain a positive Nike culture.
- Lead by example in delivering sales service and bringing the consumer journey to life.
- Ensure the team understands the brand across all aspects of consumer service, including digital service tools.
- Complete specialized training and share what is learned with Athlete departments.
- Use data and analytics to identify insights and partner with store management on continuous improvement.
About the company
Nike designs and sells athletic footwear, apparel, equipment, and accessories for sports and everyday use. The group includes the Nike and Jordan brands and its owned subsidiary Converse, with products ranging from running shoes and basketball footwear to training clothing and casual sneakers. Most finished products are made by independent contract manufacturers, while Nike develops materials, cushioning systems, and product designs. It earns revenue by selling to wholesale customers and through its own stores and digital channels, with additional licensing arrangements for its brands. Nike began in 1964 as Blue Ribbon Sports and is headquartered near Beaverton, Oregon.
Company Size
10,001+
Company Stage
IPO
Headquarters
Beaverton, Oregon
Founded
1964
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Simplify's Take
What believers are saying
- Margins improved despite sales pressure: Nike reported gross margin rising 60 basis points to 42.8% in October 2026 results.
- Running momentum strengthened: Nike reported five straight quarters of double digit currency neutral running growth in June 2026.
- Employee benefits include stock purchases: Nike advertises an employee stock purchase plan, with benefits varying by region and role.
What critics are saying
- China demand weakened: Nike reported Greater China revenue falling 22% on a reported basis in October 2026 quarterly results.
- Footwear supply is concentrated: Four contract manufacturers accounted for about 60% of Nike Brand footwear production in fiscal 2026.
- Retail schedules limit flexibility: Nike's current Birmingham sales associate role requires availability for evenings, weekends, and holidays.
What makes Nike unique
- Air cushioning has dedicated production: Nike owns Air Manufacturing Innovation, operating component facilities in Oregon, Missouri, and Vietnam.
- Athlete testing has dedicated scale: Nike's LeBron James Innovation Center provides 84,000 square feet of sport research space.
- UK launches use controlled access: Nike's SNKRS Draw allocates purchase opportunities through timed entries and random selection.
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Benefits
- Health Insurance
- Remote Work Options
- Flexible Work Hours