A

Acadia Healthcare

Operates extensive behavioral health treatment network

Intake Specialist

Clinical Support & Patient AdministrationPosted on Nov 10
Full-timeScotts Valley, CA, USA$23 - $28 /hrIn-person

About the Job

Requirements

  • A high-school diploma, GED, or equivalent is required.
  • CADC or RADT licensure is required.
  • One to two years of experience in a patient care environment in a substance use or behavioral health setting is preferred.
  • Must have excellent communication and customer service skills and be able to use the required computer programs.
  • Must complete de-escalation training and CPR and/or First-Aid certification as required by the facility.
  • Must comply with organizational policies, procedures, performance-improvement initiatives, and confidentiality requirements.
  • Must communicate clearly and effectively with individuals receiving services, their family members, guests, and other members of the health care team.
  • Must maintain regular and predictable attendance.

Responsibilities

  • Liaise with clients and families of potential admissions to address questions and concerns.
  • Coordinate facility tours with clients and families who are potential admissions.
  • Interface with the remote admissions team and on-site clinical team to obtain necessary approvals and plan client arrivals, including travel arrangements as applicable.
  • Establish professional rapport with clients to ensure they feel welcomed upon arrival.
  • Support the arrival process, including coordinating assessment and bed placement, and searching clients’ belongings or persons for prohibited items.
  • Orient clients to the facility and milieu.
  • Liaise with the direct care, nursing, and clinical teams to ensure clients are set up with a treatment plan or schedule as needed.
  • Ensure intake paperwork is completed in a timely manner and documentation is maintained as required.
  • Discuss clients’ financial responsibility and take payment as applicable.
  • Provide customer service in line with Acadia Healthcare standards.
  • Develop constructive and cooperative working relationships with others and maintain them over time.
  • Encourage and build mutual trust, respect, and cooperation among team members.

Desired Qualifications

  • Experience working in substance use disorder treatment, preferably in admissions or intake.

About the Company

Acadia Healthcare

Operates extensive behavioral health treatment network

Acadia Healthcare runs the largest international network of behavioral health facilities, delivering treatment for mental health and addiction issues. It provides inpatient psychiatric care, substance abuse detox, residential treatment, and outpatient programs, with services including medication-assisted treatment, family therapy, and experiential therapies across multiple care levels. The company stands out through its vast network of 230 locations across 40 states and its partnerships with other health systems via joint ventures with organizations like Fairview Health Services, Orlando Health, and SCL Health. Its goal is to improve access to behavioral health care by expanding its network and partnerships to offer coordinated, end-to-end treatment nationwide.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Franklin, TN
Founded
2005

Recently Posted Jobs

Explore more opportunities at Acadia Healthcare

See more jobs