Business Development Representative

Business Development Representative

Location: Onsite in Foxboro, MA

EmploymentType: Full-Time

Reports to: Manager, New Business Sales  

About QBS

QBS, provider of Safety-Care®, is a leader in behavioral crisis prevention training. Through our train-the-trainer model, we equip organizations—including schools, healthcare providers, and human services agencies—with the skills to reduce workplace crises and improve care.

Our mission-driven, high-impact team supports more than 250,000 certified professionals nationwide, helping organizations create safer environments for staff and the individuals they serve.

Position Summary

Schools, hospitals, and human services agencies across the country have a crisis problem. Staff get hurt. Kids and patients get restrained when they don’t need to be. Safety-Care fixes that, and every day, organizations reach out looking for help.

As a Business Development Representative, you’re their first conversation. You’ll respond fast, ask the right questions, and figure out what each organization needs. Smaller orders are yours to close. Bigger opportunities go to the right seller on our team, set up to win. You’ll also build your own pipeline through outbound prospecting.

No sales experience required. We’ll teach you the process. You bring the drive.

What You’ll Do

• Respond to every inbound lead within 24 hours
• Run a structured Prospect Interview to understand each organization’s needs
• Close smaller orders yourself and route larger opportunities to the right seller
• Prospect new accounts and build your own pipeline
• Look for ways to grow every order, from additional sites to programs and add-ons
• Hand off every closed order cleanly to our trainers and Customer Success team
• Keep HubSpot accurate the same day (we run on real data, not vibes)

Who Wins Here

We care more about how you think and how hard you compete than where you’ve worked. Recent grads, former athletes, customer service pros, and people looking for their first step into sales all win in this seat. If you’re competitive, coachable, and have a track record of pushing through something difficult, we want to talk.

You’ll love this job if:

• You want your numbers to mean something. These do: safer schools, fewer injuries, better outcomes for kids, patients and staff.
• You’re competitive and like knowing exactly where you stand.
• You like a fast pace and lots of conversations in a day.
• You’re curious and enjoy figuring out what people really need.
• Feedback lands fast, and getting back up happens faster. A “no” just makes you hungrier for the next yes.
• You want a clear path to grow

You won’t love it if you want a slow pace, a predictable routine, or a role where nobody’s tracking results.

Why onsite?
You’ll work shoulder to shoulder with the sales team in Foxboro five days a week. You’ll hear every call, pick up every good move, and ramp in weeks instead of months. Speed is the point.

What Success Looks Like

• You hit or exceed your annual New Business quota, and you know exactly where you stand against it every week.
• Every inbound lead gets a response within 24 hours and a clear next step.
• Weekly activity goals met consistently: outbound touches, meetings booked, and qualified opportunities.
• Larger opportunities routed to the right seller with a clean handoff, so nothing is lost or misrouted.
• Orders that grow because you asked the right questions.
• HubSpot records clean enough that anyone could pick up where you left off.
• Results driven by QBS’s core values: Find a Way, Do the Right Thing, Love the Mission, and Show You Care.

Requirements

• Experience in a fast-paced, people-facing role (work, school, athletics, or volunteer)
• Sales or customer service experience is a plus, but not required
• Comfortable on the phone and having many short conversations a day
• Organized, able to juggle competing priorities and keep track of details
• Curious, asks good questions and follow-ups
• Competitive and motivated to hit goals
• Coachable and eager to learn a structured sales process
• Passion for mission-driven work and delivering an exceptional customer experience

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k) with company match
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Training & Professional Development

Compensation

• $60,000 base + commission depending on experience ($70,000-$85,000 OTE)

QBS is an Equal Opportunity Employer. QBS will not discriminate against any employee or applicant for employment because of race, color, creed, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability, genetic information, or any other category protected by law. QBS will grant employment, without regard to race, color, creed, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability, genetic information, or any other category protected by law.