A

Airship

Mobile customer engagement platform with SDKs

Head of Business Development

Full-Time
No salary listed
Expert
Remote in USA
RemoteMust be based in an Airship-eligible U.S. location; Pacific Time working hours are preferred. Expect up to 30–40% travel.
Sales & Account ManagementAccount Executive

About the job

Requirements
  • At least 8 years of business development, sales, or revenue leadership experience, including ownership of inbound and outbound sales, enterprise pipeline development, and team performance.
  • Experience leading consultative sales of software, services, or both, guiding opportunities from prospecting and demonstrations through proposals, negotiation, and close.
  • Experience selling to enterprise customers with multiple decision-makers and longer sales cycles, including negotiating six-figure annual contracts.
  • Strong discovery and executive communication skills, including identifying customer needs, stakeholder priorities, budgets, and decision criteria, and building clear recommendations and business cases.
  • Experience in mobile growth, app marketing, app store optimization, marketing technology, advertising technology, or a related market, and willingness to deepen knowledge of Gummicube’s products and services.
  • Experience in a startup or growing business, improving processes and balancing current inbound opportunities with longer-term outbound pipeline development.
  • Strong sales operations skills, including forecasting, performance reporting, customer relationship management systems, sales process design, and team development.
  • Knowledge of sales compensation, quotas, and incentive plans.
  • Must be based in an Airship-eligible U.S. location.
  • Pacific Time working hours are preferred.
Responsibilities
  • Set and carry out a sales plan that supports profitable growth and revenue targets.
  • Keep inbound sales effective while building an outbound pipeline; guide target-account selection, outreach, qualification, and follow-up.
  • Coach and develop the team, help hire as the business grows, and strengthen the team’s discovery, stakeholder mapping, and proposal skills.
  • Meet with prospective enterprise customers, understand their goals, and recommend the right mix of Gummicube products and services.
  • Lead strategic deals through proposals, responses to customer requests, commercial negotiations, and close; support renewal discussions and resolve new-business escalations.
  • Work with strategy, analytics, creative, product, and client services teams to shape solutions that meet customer needs and can be delivered effectively.
  • Improve pitch materials, pipeline tracking, deal reviews, and handoffs; test sales messaging and use results to refine the approach.
  • Partner with leadership on sales incentives and compensation plans that support revenue goals and team selling.
  • Report pipeline, conversion, bookings, team performance, and forecast accuracy to Gummicube leadership.
  • Represent Gummicube at customer meetings, conferences, trade shows, and team events.
Desired Qualifications
  • At least 5 years of experience in the mobile industry.
  • At least 2 years working with app store optimization, app store analytics, mobile growth, or mobile user acquisition.
  • Experience selling to both enterprise and small or midsize customers, adapting the sales approach to each.
  • Experience in an agency, consulting, managed services, or a business combining software and services, especially where analytics inform customer recommendations.
  • Experience building a team-based sales approach across sales, strategy, analytics, client services, product, and leadership.

About the company

A

Airship

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Website

Airship helps businesses engage customers through mobile. It offers a platform that lets apps connect with Airship via SDKs and a REST API so developers, marketers, and digital strategists can design and run mobile engagement programs. The product works by integrating into a company’s mobile app to collect data, trigger messages, and automate marketing actions based on user behavior, with analytics and insights to optimize campaigns. What sets Airship apart is its focus on end-to-end mobile engagement with developer-friendly tools, a broad set of capabilities (from messaging to automation) delivered through a subscription model that includes premium features and support. The company’s goal is to help organizations create effective mobile strategies, improve customer engagement, and drive measurable growth across industries.

Company Size

201-500

Company Stage

Series F

Total Funding

$100.9M

Headquarters

Portland, Oregon

Founded

2009

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Simplify Jobs

Simplify's Take

What believers are saying

  • Laura Zwahlen became CRO on June 23, 2026, strengthening global revenue execution.
  • June 2026 release added Intelligent Rollouts and contact-level segmentation, improving targeting precision.
  • Six enterprise customers in Forrester interviews validate deployment value across retail, travel, and finance.

What critics are saying

  • Braze and Iterable commoditize cross-channel messaging, pressuring Airship’s premium pricing in 2026.
  • Airship has only 67 employees in June 2026, limiting enterprise implementation bandwidth.
  • A failed Results Guarantee would damage trust and sales pipelines within one renewal cycle.

What makes Airship unique

  • Mobile-first CX stack won 2026 Gartner MQ for multichannel marketing hubs.
  • Airship’s AI Agent Fleet automates campaigns, journeys, accessibility, and brand governance.
  • Forrester’s July 2026 TEI modeled 476% ROI and sub-six-month payback.

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Benefits

  • Remote Work Options
  • Flexible Work Hours
  • Company Equity

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

0%

2 year growth

0%
ConnectWeb
Oct 15th, 2026
News & articles.

News & articles. At ConnectWeb Connectweb has a team of editors and researchers collating the most relevant information to you and your industry. All Directories' publications and sites provide a wealth of information for research or marketing, and are used by public and corporate libraries, educational institutions, government departments, corporations and SMEs across the country. Access the latest company news and announcements distributed through Medianet. Technology & Innovation 15/10/2026 00:07 Airship achieves ISO 42001 certification, clearing the path for responsible Enterprise AI. One of the first in the customer experience industry to achieve the global AI governance standard, Airship enables enterprises to minimize risk, streamline procurement, protect brand, and accelerate EU AI Act readiness. SAN FRANCISCO-BUSINESS WIRE- Airship, the mobile-first customer experience company, today announced it has achieved ISO 42001 certification, the global benchmark for Artificial Intelligence Management Systems (AIMS). Certified following an independent audit by A-LIGN, Airship is among the first in the CX industry to earn this standard across its platform. This certification provides enterprise brands with an independently verified foundation to scale AI-driven customer journeys - eliminating procurement hurdles while supporting compliance, data privacy, and EU AI Act readiness. Solving the Enterprise AI Paradox Enterprise product and marketing leaders face mounting pressure to innovate with AI, yet fears of data leaks, hallucinations, and regulatory non-compliance continue to stall adoption. Airship's ISO 42001 certification addresses those concerns: an independent auditor confirmed that Airship governs its AI capabilities through a documented, tested, and continually improving management system. According to Forrester, "The research indicate[s] pretty clearly that consumers have a strong expectation for responsible AI. Ninety percent of the [Forrester survey] sample in Europe says it is important that companies use AI responsibly. We asked consumers which signals of responsible AI they most want to see...90% again said data privacy and security is important to them. We need to make that a pillar of our responsible AI framework...Consumers still worry if you are using [their] data and now you're using [their] personal data for AI."[1] "Enterprise brands shouldn't have to choose between AI innovation and risk management," said Brett Caine, CEO of Airship. "Becoming one of the first in our industry to achieve this benchmark reflects Airship's foundational commitment to operating as a responsible AI pioneer and empowering our customers to do the same." Caine added, "Our governance is built directly into how we design, build, and operate our AI. Enterprise teams can now innovate at speed with total confidence that Airship's capabilities are monitored transparently and ethically." Key Benefits for Enterprises By combining ISO 42001 certification with analyst-recognized product safeguards, Airship gives enterprises the trust, speed, and governance needed to safely scale AI: * Regulatory Readiness: Delivers durable compliance foundation for Airship AI capabilities as global AI regulations take effect. * Strict Data Privacy: Protects enterprise information by ensuring personal data and end user data are never used to train or fine-tune AI models without customer permission, keeping complete control in customer hands. * Accelerated Procurement: Shortens vendor evaluation and procurement cycles by supporting organizations' own AI governance obligations. * Brand Protection: Combines robust content and compliance controls with innovative AI solutions designed to support grounded, on-brand content generation. * Trustworthy by Design: Built adhering to core principles, including human-in-the-loop oversight, transparency, and ethical application. Airship stands behind its commitment to responsible AI, compliance, and transparent governance. Learn more at the Airship Trust Center or on its blog. To request a copy of Airship's ISO 42001 certificate, visit the Airship Security Portal. ABOUT AIRSHIP Airship is the only cross-channel customer experience platform where mobile expertise and outcome-led AI turn everyday interactions into repeatable conversions. For over 15 years, Airship has pioneered mobile innovation - from inventing the first push notification, the first mobile boarding pass, the first live activity, and the first intelligent agent fleet, to now its Decisioning AI. Thousands of top global brands trust Airship to deliver unified cross-channel experiences and orchestrated journeys that drive measurable results at scale. [1] Source: Forrester's The CX Cast podcast, 427: Volatility, Responsible AI, And Trust, November 4, 2025 Contact details: Media Contact: Kali Myrick Kali Myrick Communications +1 503-580-4645 [email protected] * images - airship-horizontal_blue_logo.jpg download. ConnectWeb. ConnectWeb is Australia's leading publisher of biographical data, directories and specialist newsletters. With ConnectWeb you gain access to its comprehensive database of contacts and companies in media, government and associations. Connect with Connectweb.

TheTechGossip
Oct 15th, 2026
Airship achieves ISO 42001 certification for AI governance.

Airship achieves ISO 42001 certification for AI governance. Read Time: 2 Minute, 26 Second Certification establishes an independently audited AI management framework designed to support enterprise risk management, data privacy and regulatory readiness Airship, a mobile-first customer experience company, has achieved ISO 42001 certification, an international standard for Artificial Intelligence Management Systems (AIMS). Following an independent audit conducted by A-LIGN, the certification recognizes Airship's AI governance framework and is intended to help enterprise customers adopt AI-powered customer experiences with greater confidence. The company said it is among the first in the customer experience industry to achieve the certification across its platform. The standard provides a framework for managing AI-related risks through documented processes, oversight and continual improvement. Addressing enterprise AI governance challenges. Enterprise product and marketing teams face growing pressure to introduce AI into customer experiences while managing concerns around data privacy, inaccurate outputs and regulatory compliance. These risks can slow adoption, particularly in organizations operating across multiple markets. Airship said its certification confirms that its AI capabilities are governed through a documented and tested management system designed to support responsible AI development and operation. Research cited by Forrester highlights consumer expectations around responsible AI. According to the research quoted by Airship, 90% of surveyed European consumers said responsible AI use by companies was important to them. The same proportion identified data privacy and security as important signals of responsible AI practices. "Enterprise brands shouldn't have to choose between AI innovation and risk management," said Brett Caine, CEO of Airship. He said the certification reflects the company's commitment to responsible AI and gives enterprise teams a governance framework for developing and operating AI capabilities. Key implications for enterprise customers. Airship identified several areas where its ISO 42001 certification and existing product safeguards are intended to support enterprise adoption: * Regulatory readiness: Provides a structured AI governance foundation to support organizations as AI regulations evolve, including requirements associated with the EU AI Act. * Data privacy: Airship states that personal and end-user data are not used to train or fine-tune AI models without customer permission. * Procurement efficiency: Provides independent evidence of AI governance practices that may help customers assess vendor risk during procurement. * Brand protection: Combines content and compliance controls with AI capabilities designed to support relevant, on-brand content generation. * Human oversight and transparency: Emphasizes human involvement, transparency and responsible AI use as part of the company's governance approach. The certification provides a management framework for AI governance; it does not, by itself, establish compliance with every applicable AI regulation. Organizations must still assess their own obligations based on how they deploy AI systems and the markets in which they operate. Supporting responsible AI adoption. Airship said the certification forms part of its broader commitment to responsible AI, transparent governance and enterprise data protection. The company provides additional information through its Airship Trust Center and blog. Enterprise customers can request a copy of the ISO 42001 certificate through the Airship Security Portal.

Financial Post
Sep 28th, 2026
Airship recognized in 2026 Gartner(R) Magic Quadrant(TM) for Multichannel Marketing Hubs for second consecutive year.

Airship recognized in 2026 Gartner(R) Magic Quadrant(TM) for Multichannel Marketing Hubs for second consecutive year. Business Wire Published Sep 28, 2026 SAN FRANCISCO - Airship, the mobile-first customer experience company, today announced its recognition in the Gartner(R) Magic Quadrant(TM) for Multichannel Marketing Hubs for two years in a row. Airship has also been recognized six times in the Gartner Market Guide for Mobile Marketing Platforms report - this latest report further recognizes Airship for its Airship Experience Platform. "We are proud to be recognized in the Gartner report, which we believe validates our relentless focus on delivering measurable business results for top brands," said Brett Caine, CEO of Airship. "Mobile is where customer loyalty is earned and revenue is accelerated. I'm proud of our AI innovations, which focus on reducing the time it takes to create immersive experiences that convert to meaningful value while providing human in the loop and privacy standards our enterprise customers can trust. Our decades of deep mobile expertise, paired with our outcome-led AI, are why the world's leading brands rely on Airship to achieve significant business outcomes such as loyalty, growth, and revenue." Story continues below Product Vision & Strategy Top Stories Interested in more newsletters? Browse here. To further enhance its AI capabilities, Airship recently launched Airship Decisioning AI, empowering digital experiences teams to make in-the-moment decisions based on customers' natural language input and context. In addition to on-device intelligence, Airship continues to advance its agent-to-agent standards, real-time performance monitoring, and seamless data warehouse interoperability. Customer rating Airship Customer Experience Platform has an overall rating of 4.6 out of 5 stars and 89% willingness to recommend rating based on 87 verified users submitted in Multichannel Marketing Hubs on Gartner(R) Peer Insights(TM), as of September 22, 2026. Airship is also an Established player in the latest Voice of the Customer report from February 27, 2026 for Multichannel Marketing Hubs. Explore our latest blog post for in-depth insights and further details regarding platform features. Download a complimentary copy of the 2026 Gartner Magic Quadrant for Multichannel Marketing Hubs report directly from Airship. Gartner Disclaimer Gartner, Magic Quadrant for Multichannel Marketing Hubs, 22 September 2026, Audrey Brosnan, Suzanne Schwartz, Tia Zervas, Julia MultedoGARTNER, Gartner Peer Insights, Magic Quadrant is a trademark of Gartner, Inc. and/or its affiliates.Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates.ABOUT AIRSHIP Airship is the only cross-channel customer experience platform where mobile expertise and outcome-led AI turn everyday interactions into repeatable conversions. For over 15 years, Airship has pioneered mobile innovation - from inventing the first push notification, the first mobile boarding pass, the first live activity, and the first intelligent agent fleet, to now its Decisioning AI. Thousands of top global brands trust Airship to deliver unified cross-channel experiences and orchestrated journeys that drive measurable results at scale. View source version on businesswire.com: Media Contact: Kali Myrick Kali Myrick Communications +1 503-580-4645

The Montreal Gazette
Jun 23rd, 2026
Airship appoints Laura Zwahlen as Chief Revenue Officer.

Airship appoints Laura Zwahlen as Chief Revenue Officer. Go-To-Market and Revenue Operations Veteran to Lead Global Sales and Customer Success Organizations into the Next Phase of Growth SAN FRANCISCO - Airship, the mobile-first customer experience company, today announced the appointment of Laura Zwahlen as Chief Revenue Officer (CRO). Zwahlen will oversee all global revenue-generating activities, driving the alignment, execution, and strategy across Airship's... June 23, 2026 at 11:08 a.m. Go-To-Market and Revenue Operations Veteran to Lead Global Sales and Customer Success Organizations into the Next Phase of Growth SAN FRANCISCO - Airship, the mobile-first customer experience company, today announced the appointment of Laura Zwahlen as Chief Revenue Officer (CRO). Zwahlen will oversee all global revenue-generating activities, driving the alignment, execution, and strategy across Airship's sales, account management, and customer success teams to accelerate the company's market leadership and customer impact. She will report directly to CEO Brett Caine. Zwahlen brings more than 20 years of go-to-market and revenue leadership experience, with a proven track record of guiding technology organizations through rapid growth, strategic acquisitions, and public offerings. Previously, she served as CRO at NextRoll (the parent company of AdRoll and AdRoll ABM) where she led global revenue teams and drove initiatives centered on sustainable growth, operational excellence, and organizational effectiveness. Prior to NextRoll, Zwahlen spent nearly a decade in vital revenue leadership roles at LiveRamp and TrialPay (acquired by Visa), where she helped orchestrate massive commercial scale and navigate complex market transformations. "Laura brings the kind of GTM rigor that matches where Airship is heading. She sees revenue as a system, not a silo, and that mindset is going to accelerate how we deliver value for brands around the world," said Brett Caine, CEO of Airship. "Airship has built an incredible reputation as the pioneer and leader in the mobile space, helping the world's most recognizable brands build lasting customer loyalty and accelerate revenue growth," said Laura Zwahlen, CRO, Airship. "I am incredibly energized to join this talented team. My passion lies in building high-performing, customer-centric revenue organizations that operate seamlessly. I look forward to working across the entire Airship ecosystem to deliver exceptional value to our customers, and capture the massive market opportunity ahead of us." ABOUT AIRSHIP Airship is the only mobile-first customer experience platform delivering the first live, purpose-built AI Agent Fleet for CX. For over 15 years, Airship has pioneered mobile innovation - from inventing the first push notification, the first mobile boarding pass, the first live activity, and now the first intelligent agent fleet. Thousands of top global brands trust Airship to deliver unified cross-channel experiences and orchestrated journeys that drive measurable results at scale. Media Contact: Kali Myrick Kali Myrick Communications +1 503-580-4645 [email protected]

ConnectWeb
Apr 13th, 2026
Airship expands industry-first AI Agent Fleet, bringing goal optimization to the enterprise.

Airship expands industry-first AI Agent Fleet, bringing goal optimization to the enterprise. Airship accelerates AI strategy; announces major expansion and enhancements to its AI Agent Fleet to optimize campaigns and cross-channel experiences SAN FRANCISCO-BUSINESS WIRE- At Elevate'26 in Orlando, Airship, the mobile-first customer experience company, announced a major expansion and enhancements to its AI Agent Fleet - the world's first grounded, tested, and trained multi-agent fleet designed to drive continuous goal optimization and deliver measurable results. This milestone launch introduces the Campaigns AI Agent, empowering teams to streamline campaign setup, scale production, and accelerate results. Airship's AI Agent Fleet is the world's first grounded, tested and trained multi-agent fleet designed to drive continuous goal optimization and deliver measurable results, without requiring developer resources. The announcement comes as product, marketing, and growth teams struggle to create personalized campaigns and run growth experiments at scale. Airship integrates unified customer data and cross-channel orchestration, enabling teams to navigate their insights and manage campaigns through intuitive, natural-language conversations while enabling continuous, goal-based optimization. Requiring zero developer time, the Airship AI Agent Fleet streamlines workflows to eliminate roadmap delays - turning month-long projects into measurable results in just hours. "Airship is providing the first enterprise-grade platform with multi-agent collaboration, built into the platform - automating for scale," said Brett Caine, Chief Executive Officer of Airship. "Our agentic AI is proving value for enterprises today, and driving the next generation of customer experiences. Our first-to-market, purpose-built agent fleet proactively optimizes for your goals, turning AI into a tangible engine for growth. In the coming months, we will continue to accelerate our innovation to ensure our customers stay ahead of the agentic AI curve." A Fleet of Specialized Agents that Work Together "Our approach to the Airship AI Agent Fleet was a deliberate move toward a true multi-agent system where specialized agents collaborate to achieve a shared goal," said Mike Herrick, Chief Technology Officer of Airship. "With the addition of the Campaigns AI Agent, we've closed the gap between strategy and execution. This is enterprise-grade infrastructure that automates the heavy lifting of analysis and execution while maintaining an intentional human-in-the-loop model for brand safety and strategic oversight." * Campaigns AI Agent (New): Automates and accelerates the transition from campaign brief to execution through a streamlined, conversational interface, empowering users to launch and scale sophisticated, brand-compliant cross-channel experiences - across app, SMS, push, email, and app web experiences - with speed and precision. * Native Experience AI Agent (Enhanced): Builds native app and web experiences conversationally from text descriptions or image uploads. It replaces rigid templates with composable layouts, enabling teams to combine forms, surveys, and interactive content on a single screen without writing code. By rendering native UI components at runtime, the agent ensures every interaction automatically adapts to a user's device settings and accessibility needs. * Journeys AI Agent (Enhanced): Product managers and marketers can now create and refine complex, multi-channel journeys via a simple conversational interface. The agent uniquely bridges the gap between sessions, picking up exactly where a user left off to ensure a seamless, persistent experience. * Recommendations AI Agent: Works from real-time audience data, analyzing customer movement over time to surface "next best action" that match specific conversion goals. * Accessibility AI Agent: Automatically audits and flags fixes in digital experiences to meet critical standards like the Web Content Accessibility Guidelines (WCAG) and European Accessibility Act. * Brand Guidelines AI Agent: Acts as a tireless brand steward. It automatically audits every AI-generated draft against a company's unique voice, tone, and visual identity. Experience the Future of Agentic AI As a lead sponsor of the Elevate'26, Airship is showcasing exclusive, live demonstrations of these goal-optimized workflows. Attendees can witness firsthand how the Airship AI Agent Fleet interprets business requirements to build high-performing drafts and how the integrated fleet manages a continuous, autonomous loop of testing and improvement. ABOUT AIRSHIP Airship is the only mobile-first customer experience platform delivering the first live, purpose-built AI Agent Fleet for CX. For over 15 years, Airship has pioneered mobile innovation - from inventing the first push notification, the first mobile boarding pass, the first live activity, and now the first intelligent agent fleet. Thousands of top global brands trust Airship to deliver unified cross-channel experiences and orchestrated journeys that drive measurable results at scale. Contact details: Media Contact: Kali Myrick Kali Myrick Communications +1 503-580-4645 [email protected] * Images - image.jpg Airship's AI Agent Fleet is the world's first grounded, tested and trained multi-agent fleet designed to drive continuous goal optimization and deliver measurable results, without requiring developer resources. Download - Airship-Horizontal_Blue_Logo.jpg Download