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Delta Electronics

Manufactures RF, microwave interconnect solutions

Service Manager Data Center Solutions

Field ServiceConfirmed live in the last 24 hours
Full-timeMadrid, SpainNo salary listedIn-person

About the Job

Requirements

  • Advanced knowledge and hands-on experience with UPS systems, including architecture and configuration, installation and commissioning, preventive and corrective maintenance, fault diagnosis, and root cause analysis.
  • Solid knowledge of batteries and energy storage, Critical Power, electrical distribution, PDU, STS/ATS, generators, electrical measurements, and power quality.
  • Good knowledge of the Data Center ecosystem and integration with low-voltage systems, electrical panels, BMS/DCIM, and mission-critical systems; refrigeration knowledge is valued.
  • Technical education in Electrical/Electronic Engineering, Industrial Engineering, Electrotechnics, or equivalent technical training. Extensive relevant UPS and Critical Power experience may compensate for the absence of a university degree; DC Dynamics certifications are also recognized.
  • Fluent or native Spanish.
  • Professional English at a minimum B2 level, with ability to communicate with customers, partners, hyperscalers, and other stakeholders.

Responsibilities

  • Lead technical service activity for UPS, Critical Power, and Data Center solutions, ensuring system availability, reliability, and performance.
  • Serve as the technical reference and escalation point for critical incidents and complex UPS issues, providing support to Field Service Engineers.
  • Lead root cause analysis, failure analysis, and corrective actions, while promoting technical standards and continuous improvement.
  • Ensure compliance with service-level agreements and safety, quality, and service standards.
  • Lead, coordinate, and develop the Field Service Engineers team, planning resources according to service and project needs.
  • Develop the team's technical capabilities, particularly in UPS and Critical Power, through training, coaching, and knowledge transfer.
  • Coordinate suppliers, partners, and subcontractors, overseeing service quality and compliance.
  • Participate in Data Center and Critical Power projects, particularly installation, commissioning, start-up, and handover.
  • Coordinate Field Service resources and collaborate with Project Management and Engineering during project execution.
  • Provide technical leadership during UPS commissioning and troubleshooting, ensuring a proper transition from project delivery to service and maintenance.
  • Act as the technical and service point of contact for customers, managing critical escalations, maintenance contracts, and service-level commitments.
  • Monitor service indicators including availability, service-level agreement compliance, mean time to repair, and operational key performance indicators, and drive necessary improvements.
  • Support Sales and Business Development by contributing technical expertise in UPS and services.
  • Identify technical and operational risks that could affect service continuity and support corresponding contingency plans.
  • Improve maintenance and service processes continuously, ensuring compliance with safety, quality, and environmental requirements.

Desired Qualifications

  • Experience with Delta or recognized manufacturers such as Schneider Electric, Vertiv, Eaton, or Legrand.
  • Knowledge of refrigeration.

About the Company

Delta Electronics

Manufactures RF, microwave interconnect solutions

Delta Electronics Manufacturing Corp. makes RF, microwave, and millimeter-wave interconnects for aerospace, defense, medical, telecom, and other markets. Its products include cable assemblies, transmission lines, and integrated connectorized housings, produced with in-house design and manufacturing capabilities such as 2D/3D modeling, ANSYS HFSS simulations, CNC turning/milling, heat treating, and plating. It differentiates itself through the Delta Difference—a focus on purpose, process, people, and products/solutions, along with close customer collaboration and globally consistent lean manufacturing from prototype to full production. Its goal is to deliver enhanced electrical and mechanical performance and a high-quality, consistent product experience by tightly aligning design and manufacturing to customer requirements across DC–65 GHz and beyond.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Beverly, MA
Founded
1955

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