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Salesforce

Builds cloud software for customer relationships

Enterprise Account Executive - State and Local Government

Account ExecutiveConfirmed live in the last 24 hours
Full-timeKentucky, USARemote

About the Job

Requirements

  • 7-10+ years of quota-carrying software or technology sales and account management experience focused on selling to State and Local Government.
  • Ability to work within a team of partners in a matrixed environment, including client directors, solution engineers, and executives.
  • Ability to execute with urgency and commitment to the organization's mission.
  • Business curiosity combined with technical ability to address customer data challenges and earn trust.
  • Solution-selling ability to develop a plan and solution, articulate value, and navigate customer complexities to drive revenue.
  • A degree or equivalent relevant experience is required.

Responsibilities

  • Cultivate and maintain enduring relationships with State Government clients.
  • Use data analysis to identify areas for improvement and make data-driven recommendations.
  • Provide regular progress updates to management regarding client accounts.
  • Monitor and report on key performance metrics, including client retention and revenue growth.
  • Maintain client satisfaction by consistently meeting or exceeding expectations.
  • Collaborate with internal teams to develop solutions for complex challenges.
  • Address and resolve client issues in a timely and efficient manner.
  • Keep clients informed about relevant product features, updates, and enhancements.
  • Identify growth opportunities within existing accounts and expand Salesforce services.
  • Collaborate with clients to formulate customized account strategies.
  • Educate clients on how Salesforce can streamline operations and enhance service delivery.
  • Stay informed about industry trends, government regulations, and competitive offerings.
  • Develop an in-depth understanding of Salesforce products and solutions.
  • Conduct regular meetings and check-ins to assess client satisfaction and identify areas for improvement.
  • Act as the primary point of contact and address client inquiries and concerns promptly.

About the Company

Salesforce

Builds cloud software for customer relationships

Salesforce sells cloud software that helps businesses manage sales leads, customer service, marketing, and online commerce from shared customer records. Its flagship Sales Cloud tracks accounts and deals, while Service Cloud organizes support cases and Agentforce builds AI assistants that act on company data. Teams access these tools through a browser and connect outside apps and data sources, with Slack for work messages and Tableau for visual analysis. Salesforce earns most of its revenue from software subscriptions and support, with professional services for implementation and training. Marc Benioff co-founded Salesforce in 1999, and its headquarters are in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1999

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