Gas Station Attendant

Responsibilities

Job Summary: As an H-E-B Gas Station Attendant, you'll ensure gas dispensers are operating, and collect money for purchased products, while providing superior customer service.

Key Responsibilities & Essential Functions:

Customer Service / Cash Handling:

• Provides superior customer service
• Observes flow of vehicles as they're being filled with gasoline
• May occasionally assist customers with dispensing gasoline
• Collects cash, check, or charge payment from customers; makes change for cash transactions; keeps an accurate till
• Accurately records purchases in register
• Maintains sanitation of kiosk, dispensers, islands, and all station-related equipment
• Maintains station logs as required
• Complies with H-E-B safety and sanitation standards, and department and Store SOPs

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements:

Work Experience:

Knowledge/Skills/Abilities:

• Strong customer service skills - Required
• Strong problem-solving skills - Required
• Math skills - Required
• Ability to work independently / without supervision - Required
• Ability to work in a fast-paced environment while keeping focused on Customers - Required

Education:

Licenses/Certifications:

• Completion of Safety training and Company Orientation - upon hire
• Completion of Fuel Interface POS Certification (classroom / on-site training) - upon hire
• Completion of ACR Checker certification, AST certification, and Fire Extinguisher certification - upon hire

Physical Demands & Working Conditions:

• Function in a fast-paced, retail environment, in detailed and precise tasks
• Work with Customers, staying attentive to their needs
• Constantly reach at waist, pivot, grasp
• Frequently stand, walk, pinch, perform fine motor movements, and be exposed to fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions
• Occasionally sit, reach at overhead, shoulder, knee, floor; bend, stoop, squat, crouch, kneel, crawl, climb stairs / ladders, twist, push / pull with arms; be exposed to cold, wet, and loud noise
• Demonstrate the ability to lift up to 60 lbs and manage more than 60 lbs
• While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
• It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 11/1/2012