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Transcom

Outsourced AI-driven CX solutions provider

French Speaking Customer Service Representative

Customer SupportConfirmed live in the last 24 hours
Full-timeBudapest, HungaryNo salary listed

About the Job

Requirements

  • Fluent French language skills at C1 level are required.
  • Fluency in either English or Hungarian at C1 level is required.
  • Strong writing and speaking abilities are required to provide clear and empathetic customer service.
  • Strong communication and interpersonal skills are required.
  • Basic software knowledge is required.
  • Secondary school education is required.

Responsibilities

  • Administratively process customer experience cases using different applications.
  • Use a variety of modern communication channels to provide customer service.

Desired Qualifications

  • Demonstrate passion for and responsibility to the customer.
  • Demonstrate innovation in work.
  • Show a strong drive to complete tasks.
  • Demonstrate personal and corporate integrity.

About the Company

Transcom

Outsourced AI-driven CX solutions provider

Transcom provides outsourced customer experience services worldwide, serving more than 200 fast-growing e-commerce, technology, and internet brands. Its offerings combine AI-driven tools with managed support to handle customer inquiries, automate interactions, and improve satisfaction across regions in EMEA, APAC, and the Americas. Unlike many competitors, Transcom emphasizes scale, global reach, and sustainability, aligning with frameworks like the UN Global Compact and the UN Sustainable Development Goals while working with market disruptors under long-term contracts. The company’s goal is to help clients boost customer loyalty and operating efficiency, driving business growth and positive social impact for ambitious brands.

Company size
10,001+
Company stage
IPO
Headquarters
Stockholms kommun, Sweden
Founded
1995

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