C

Chewy

Online pet supplies retailer with subscriptions

Area Manager

Warehouse & FulfillmentConfirmed live in the last 24 hours
Full-timeBelton, MO, USANo salary listed

About the Job

Requirements

  • An Associate Degree is required.
  • Two to four years of supervisory experience is required.
  • Intermediate computer skills, including Microsoft Office and timekeeping software solutions, are required.
  • Strong interpersonal, oral and written communication skills and attention to detail are required.
  • The ability to work a flexible schedule, including nights and weekends when required by the business, is required.
  • The position may require travel.

Responsibilities

  • Lead all aspects of the direction of hourly associates in the accurate receiving, storage, and shipping of product.
  • Meet and exceed established productivity, labor, and quality objectives.
  • Handle day-to-day operations in an e-commerce distribution environment while maintaining a positive leadership presence.
  • Establish and ensure compliance with operational standards.
  • Work actively with associates to ensure their success.
  • Lead accurate, timely unloading and put-away of containers so containers are returned without additional charges and with 100% accuracy.
  • Ensure accurate orientation and training for hourly associates and verify that standards are understood and followed.
  • Observe employee activities and provide assessments and acknowledgement regarding safety, quality of work, metrics, and demeanor.
  • Handle employee questions and concerns and follow up to maintain a positive work environment and earn trust.
  • Drive standards by motivating, guiding, and holding team associates accountable to established standards and reinforcing appropriate behavior.
  • Develop open lines of communication to maintain positive employee relations, encourage employee involvement, and recognize employee accomplishments and ideas.
  • Complete documentation tracking attendance, efficiency, behavior, and safety.
  • Investigate processes and drive process improvements through associate feedback, data analysis, and communicating changes to achieve departmental goals.

Desired Qualifications

  • A Bachelor's degree is preferred.
  • Supervisory experience in a warehouse or distribution center environment is preferred.
  • Bilingual Spanish skills are a bonus.

About the Company

Chewy

Online pet supplies retailer with subscriptions

Chewy operates as an online retailer for pet owners across the United States, selling pet food, toys, beds, pharmaceuticals, and other pet supplies through a direct-to-consumer e-commerce platform. It offers a catalog of more than 60,000 items and emphasizes a strong customer-service approach. The company monetizes primarily through product sales and also supports a subscription model called Autoship, which provides recurring deliveries at a discount to create predictable revenue. This setup helps keep customers returning and ordering on a regular basis. Compared with competitors, Chewy stands out through its large product selection, emphasis on customer service, and a subscription option that encourages ongoing purchases. The company's goal is to be the leading online destination for pet products by delivering convenient, reliable service and building long-term relationships with pet owners.

Company size
10,001+
Company stage
IPO
Headquarters
Plantation, FL
Founded
2011

Recently Posted Jobs

Explore more opportunities at Chewy

See more jobs