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METRO/MAKRO

Wholesale food for HoReCa and traders

Inside Sales Manager

Account ExecutiveConfirmed live in the last 24 hours
Full-timeCologne, GermanyIn-person

About the Job

Requirements

  • Ideally have completed commercial vocational training, such as office management or wholesale clerk training, or have gastronomic experience as a restaurant specialist, hotel specialist, or cook.
  • Career changers are welcome and will be supported in developing sales expertise.
  • Have initial experience in sales or telephone sales, including inbound and outbound sales.
  • Have an interest in food and be proficient with Microsoft Office.
  • Demonstrate strong communication and sales ability and be able to build professional networks.
  • Demonstrate customer, service, and quality orientation, friendliness, and the ability to adapt quickly to conversation partners.

Responsibilities

  • Act as the first point of contact for established customers and advise them by telephone about the product range and services.
  • Provide reliable and proactive telephone support to key established customers.
  • Handle orders and support delivery customers while working closely with regional delivery locations.
  • Identify customer needs and proactively advise customers on gastro-service solutions and promotional products.
  • Create sales-target strategies jointly with the field-based customer management team.
  • Regularly review the success of sales measures and develop optimization opportunities.
  • Collaborate with field customer managers, the wholesale market, and delivery operations to achieve shared customer-retention and sales goals.

About the Company

METRO/MAKRO

Wholesale food for HoReCa and traders

METRO supplies food and related products to professionals, including hotels, restaurants, caterers (HoReCa) and independent traders, through large physical stores and a delivery network. Its product access combines in-store shopping with Food Service Distribution (FSD) and a digitally connected experience, plus METRO MARKETS, an international online marketplace for professional customers that has grown since 2019. The company’s approach extends across more than 30 countries and relies on a multichannel model to reach about 15 million customers, supported by a workforce of over 85,000 and a 2023/24 sales figure of €31 billion. METRO prioritizes sustainability and reports recognition from indices like MSCI, Sustainalytics and CDP. The goal is to meet professional customers’ needs with reliable, scale-enabled wholesale distribution and digital marketplaces that enable efficient purchasing while expanding international reach.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Düsseldorf, Germany
Founded
1964

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