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Momos

Multichannel CRM with real-time insights

Growth Marketing Lead - Vertical AI B2B

Full-TimeUpdated on 10/17/2026
No salary listed
Senior
Remote in USA
RemoteMust be comfortable operating across Pacific and SEA time zones, with occasional travel for select field events.
Growth & MarketingGrowth Marketing

About the job

Requirements
  • At least 5 years of experience in growth, demand generation, or full-funnel marketing at fast-growing SaaS or technology companies, including experience building or scaling a growth function, team, or operating model.
  • Demonstrated ownership of funnel economics, including customer acquisition cost, conversion rates, pipeline velocity, lifetime value, return on investment, and revenue contribution, and a track record of running structured experiments using a test-learn-kill-scale approach.
  • Experience across paid marketing, search engine optimization and search engine marketing, lifecycle marketing, and account-based marketing, with commercial judgment to distinguish activity from impact.
  • Experience managing and developing marketing talent and partnering with senior stakeholders.
  • Executive communication and storytelling skills, project management, and cross-functional alignment.
  • Ability to operate across Pacific and Southeast Asia time zones and travel occasionally for selected field events.
Responsibilities
  • Own the full-funnel growth strategy across acquisition, activation, conversion, and revenue, including paid marketing, search engine optimization and search engine marketing, lifecycle marketing, and account-based marketing.
  • Establish the growth operating model, including key performance indicators, reporting, experimentation frameworks, attribution, and performance cadence.
  • Run structured experiments across channels, offers, messaging, and customer journeys; discontinue unsuccessful approaches and scale successful ones.
  • Build growth metrics infrastructure for funnel tracking, attribution, customer acquisition cost and lifetime value, pipeline velocity, and return on investment in partnership with Revenue Operations and Data teams.
  • Maintain a clear view of which activities drive pipeline and revenue and where to invest next.
  • Lead the existing growth team by setting ownership, priorities, and performance standards.
  • Coach team members to become strategic marketers rather than only executors.
  • Build a high-accountability, experimentation-driven culture.
  • Identify capability gaps and scale team, process, and vendor resources as needed.
  • Manage external vendors and agencies across paid marketing, lifecycle marketing, and search engine optimization and search engine marketing.
  • Run account-based marketing programs with Sales and Product Marketing against key accounts, with clear conversion targets.
  • Align growth programs with Sales, Product, Data, and Revenue Operations on commercial objectives.
  • Advise leadership on growth strategy and customer insights.
  • Turn data into a clear business narrative for leadership.
  • Challenge assumptions constructively while maintaining alignment and execution.
  • Own performance reporting for return on investment, customer acquisition cost, lead quality, conversion, pipeline velocity, and revenue contribution.
  • Maintain a live optimization backlog focused on the highest-impact opportunities.
  • Demonstrate a clear, measurable link between growth spend and revenue.
  • Represent growth at a small number of high-leverage field events and conferences annually, with logistics handled by coordinators or vendors.
  • Serve as brand steward for messaging consistency across channels.
Desired Qualifications
  • Field marketing experience is a plus but is not required.
  • Vertical SaaS experience, including hospitality technology or customer engagement platforms, is preferred.

About the company

Preparing company summary.

Company Size

201-500

Company Stage

Series A

Total Funding

$16.5M

Headquarters

San Diego, California

Founded

2020

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Simplify's Take

What believers are saying

  • Momos' news page on September 23, 2026 highlights active launches and customer wins.
  • L&L Hawaiian Barbecue and Guzman y Gomez validate enterprise restaurant adoption.
  • Thanx partnership in January 2026 expands feedback collection without adding merchant operational friction.

What critics are saying

  • Thanx launched RecoveryAI on July 29, 2026, attacking Momos' recovery and marketing budget.
  • Momos publishes no pricing page in August 2026, forcing longer sales cycles against cheaper rivals.
  • Category consolidation can crush Momos if Thanx or Birdeye becomes the standard suite.

What makes Momos unique

  • Momos unifies guest feedback, CRM, and marketing for multi-location restaurants across ten countries.
  • L&L Hawaiian Barbecue chose Momos in May 2024 for 233 locations.
  • Momos partnered with OpenAI early and launched Momos 2.0 in January 2024.

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Benefits

  • Health Insurance

Growth & Insights and Company News

Headcount

6 month growth

1%

1 year growth

2%

2 year growth

4%
Startup Rise Asia
Aug 13th, 2026
Singapore's Momos raises $10M Series A to automate customer lifecycle for multi-location brands

Singapore and US-based Momos has raised $10 million in Series A funding led by 645 Ventures. Soma Capital, FJ Labs, Taurus Ventures, Correlation Ventures, and existing investors Alpha Wave Global and Peak XV also participated. The company has now raised $17 million in total. Founded in 2021, Momos provides an AI-powered customer experience management platform for multi-location businesses in food and beverage and retail sectors. The platform automates customer lifecycle management across multiple locations, offering marketing, customer experience, and support solutions. Momos operates in 10 countries across North America, Asia Pacific, and the Middle East, working with brands including Shake Shack, Baskin Robbins, and Guzman y Gomez. Managing partner Nnamdi Okike from 645 Ventures is joining the board.

Tech in Asia
Sep 20th, 2024
Momos secures $10m series A, teams with OpenAI

Momos, a restaurant customer engagement platform headquartered in Singapore and San Diego, has raised $10 million in a Series A funding round led by 645 Ventures.

ThePrint
Jan 31st, 2024
'Momo never stopped evolving'-new cookbook traces dish's origin from China, Tibet to Nepal

Momos dominated the launch of Rohini Rana's new collection of recipes, The Nepal Cookbook, on the grounds of the Embassy of Nepal.

MarTech Series
Jan 23rd, 2024
Momos Reimagines Customer Engagement With Ai-Enhanced Momos 2.0 Platform

Momos 2.0 equips multi-location brands with the tools they need to deepen customer relationships and make data-driven decisions across their entire network – all in one platform.Momos, the global customer engagement platform for multi-location brands and restaurants, is proud to announce the release of Momos 2.0. Building upon Momos’ flagship product, Momos 2.0 features AI-powered insights, a powerful customer database platform, and seamless integrations with industry-leading partners.“We’re really excited to see how our new features in Momos 2.0 help our customers build better relationships with their customers, personalize their experiences, and ultimately bring customers back across all of their locations.”“In 2023, our customers asked us to build a single platform to house all of their customer feedback, interactions, and customer data in one place, with the ability to directly engage them, and we listened,” says Sai Alluri, Co-Founder and CEO of Momos. “I’m not going to lie – it was an already ambitious goal that we kept adding onto once we started building.”Marketing Technology News: Microsoft Unveils New Generative AI and Data Solutions Across the Shopper Journey, Offering Copilot Experiences Through Microsoft Cloud for RetailSome of the key features of Momos 2.0 include:Marketing Automation and CDP: Momos now powers outbound marketing campaigns with all of your existing customer data. Our centralized customer database that allows brands to store all of their customer data in one location and leverage it for automated outbound campaigns using personalized emails and SMSes.AI-powered Customer Insights: Clearer insights to better understand your customers at every location. Our AI-enhanced analytics engine automatically processes and sorts customer feedback into multi-level categories, highlighting critical issues, key themes, and sentiment for every location.New Integrations: We’ve partnered with market leaders across the board to provide better access and easier workflows. Seamless integration with Olo, Paytronix, and Revel so important customer data can now be accessed directly within Momos without having to switch between platforms.“We’re really excited to see how our new features in Momos 2.0 help our customers build better relationships with their customers, personalize their experiences, and ultimately bring customers back across all of their locations,” says Alluri.Marketing Technology News: MarTech Interview with Karen Ng, SVP of Product and Partnerships at HubSpot

DealStreetAsia
Aug 26th, 2021
Sequoia Capital invests into Momos in $6.5M

Momos, a Singapore-based SaaS platform for the F&B industry, has raised $6.5 million in a seed funding round co-led by Sequoia Capital India and Alpha Wave Incubation (AWI), according to an announcement.