Full-Time
Growth Marketing Lead
Vertical AI B2B
Momos
201-500 employees
Multichannel CRM with real-time insights
No salary listed
Remote in USA
Remote
Must collaborate across Pacific and Southeast Asia time zones, with occasional travel for select field events.
 Growth & Marketing (1) |
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- Five to eight or more years of experience in growth, demand generation, or full-funnel marketing at fast-growing software-as-a-service or technology companies, including experience building or scaling a growth function, team, or operating model.
- Demonstrated ownership of funnel economics, including customer acquisition cost, conversion rates, pipeline velocity, lifetime value, return on investment, and revenue contribution, plus a track record of running structured experiments with a test-learn-kill-scale approach.
- Experience across paid marketing, search engine optimization/search engine marketing, lifecycle marketing, and account-based marketing, with strong commercial judgment to distinguish activity from real impact.
- Experience managing and developing marketing talent and partnering with senior stakeholders.
- Strong executive communication and storytelling skills, project management ability, and cross-functional alignment skills.
- Ability to operate in ambiguity across Pacific and Southeast Asia time zones, with occasional travel for select field events.
- Own full-funnel growth strategy across acquisition, activation, conversion, and revenue through paid marketing, search engine optimization/search engine marketing, lifecycle marketing, and account-based marketing.
- Establish the growth operating model, including key performance indicators, reporting, experimentation frameworks, attribution, and performance cadence.
- Run structured experiments across channels, offers, messaging, and customer journeys; discontinue unsuccessful approaches and scale successful ones.
- Build growth metrics infrastructure covering funnel tracking, attribution, customer acquisition cost and lifetime value, pipeline velocity, and return on investment with Revenue Operations and Data.
- Maintain visibility into which activities drive pipeline and revenue and where to invest next.
- Lead the existing growth team by setting ownership, priorities, and performance standards.
- Coach team members into strategic marketers and build a high-accountability, experimentation-driven culture.
- Identify capability gaps and scale team, process, and vendor resources as needed.
- Manage external vendors and agencies across paid marketing, lifecycle marketing, and search engine optimization/search engine marketing.
- Run account-based marketing programs with Sales and Product Marketing against key accounts with clear conversion targets.
- Align growth programs with Sales, Product, Data, and Revenue Operations on commercial objectives.
- Advise leadership on growth strategy and customer insights as a strategic thought partner.
- Translate data into a clear business narrative for leadership and represent growth performance in executive discussions.
- Own performance reporting covering return on investment, customer acquisition cost, lead quality, conversion, pipeline velocity, and revenue contribution.
- Maintain a live optimization backlog focused on the highest-impact opportunities.
- Demonstrate a measurable link between growth spend and revenue.
- Represent growth at a small number of high-leverage field events and conferences annually.
- Serve as brand steward for messaging consistency across channels.
- Vertical software-as-a-service experience, particularly in hospitality technology or customer engagement platforms.
- Field marketing experience.
Preparing company summary.
Company Size
201-500
Company Stage
Series A
Total Funding
$16.5M
Headquarters
San Diego, California
Founded
2020
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Simplify's Take
What believers are saying
- Momos added Pepper Lunch in February 2026 and L&L Hawaiian Barbecue in May 2025.
- The company says 20,000-plus locations use its platform, supporting expansion-based revenue.
- Hiring across product, engineering, sales, and HCMC signals active scaling after the 2024 Series A.
What critics are saying
- Yumpingo, Bikky, Posist, and Restroworks crowd the same restaurant CRM category aggressively.
- The Delhi High Court ruling against WOW Momo showed weak trademark leverage over generic branding.
- Customer concentration in restaurants ties growth to chain budgets; a 2026 slowdown stalls renewals.
What makes Momos unique
- Momos unifies reviews, inbox, customer data, and marketing for multi-location brands.
- Its 2026 Copilot suite, Alfie, Rockie, and Donnie, automates guest recovery workflows.
- Named customers like Shake Shack, Pepper Lunch, and Cravia validate enterprise restaurant adoption.
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Benefits
Health Insurance
Growth & Insights and Company News
6 month growth
↑ 1%1 year growth
↑ 1%2 year growth
↑ 3%Singapore and US-based Momos has raised $10 million in Series A funding led by 645 Ventures. Soma Capital, FJ Labs, Taurus Ventures, Correlation Ventures, and existing investors Alpha Wave Global and Peak XV also participated. The company has now raised $17 million in total. Founded in 2021, Momos provides an AI-powered customer experience management platform for multi-location businesses in food and beverage and retail sectors. The platform automates customer lifecycle management across multiple locations, offering marketing, customer experience, and support solutions. Momos operates in 10 countries across North America, Asia Pacific, and the Middle East, working with brands including Shake Shack, Baskin Robbins, and Guzman y Gomez. Managing partner Nnamdi Okike from 645 Ventures is joining the board.
Momos, a restaurant customer engagement platform headquartered in Singapore and San Diego, has raised $10 million in a Series A funding round led by 645 Ventures.
Momos dominated the launch of Rohini Rana's new collection of recipes, The Nepal Cookbook, on the grounds of the Embassy of Nepal.
Momos 2.0 equips multi-location brands with the tools they need to deepen customer relationships and make data-driven decisions across their entire network – all in one platform.Momos, the global customer engagement platform for multi-location brands and restaurants, is proud to announce the release of Momos 2.0. Building upon Momos’ flagship product, Momos 2.0 features AI-powered insights, a powerful customer database platform, and seamless integrations with industry-leading partners.“We’re really excited to see how our new features in Momos 2.0 help our customers build better relationships with their customers, personalize their experiences, and ultimately bring customers back across all of their locations.”“In 2023, our customers asked us to build a single platform to house all of their customer feedback, interactions, and customer data in one place, with the ability to directly engage them, and we listened,” says Sai Alluri, Co-Founder and CEO of Momos. “I’m not going to lie – it was an already ambitious goal that we kept adding onto once we started building.”Marketing Technology News: Microsoft Unveils New Generative AI and Data Solutions Across the Shopper Journey, Offering Copilot Experiences Through Microsoft Cloud for RetailSome of the key features of Momos 2.0 include:Marketing Automation and CDP: Momos now powers outbound marketing campaigns with all of your existing customer data. Our centralized customer database that allows brands to store all of their customer data in one location and leverage it for automated outbound campaigns using personalized emails and SMSes.AI-powered Customer Insights: Clearer insights to better understand your customers at every location. Our AI-enhanced analytics engine automatically processes and sorts customer feedback into multi-level categories, highlighting critical issues, key themes, and sentiment for every location.New Integrations: We’ve partnered with market leaders across the board to provide better access and easier workflows. Seamless integration with Olo, Paytronix, and Revel so important customer data can now be accessed directly within Momos without having to switch between platforms.“We’re really excited to see how our new features in Momos 2.0 help our customers build better relationships with their customers, personalize their experiences, and ultimately bring customers back across all of their locations,” says Alluri.Marketing Technology News: MarTech Interview with Karen Ng, SVP of Product and Partnerships at HubSpot
Momos, a Singapore-based SaaS platform for the F&B industry, has raised $6.5 million in a seed funding round co-led by Sequoia Capital India and Alpha Wave Incubation (AWI), according to an announcement.