Assistant Store Manager
About the job
- Two or more years of Store or Assistant Store Manager experience in a retail environment.
- Demonstrate the ability to supervise, motivate, and communicate positively to Store Associates at all levels.
- Handle multiple tasks, prioritize tasks, give direction, and follow through to completion.
- Set priorities and exercise independent judgment.
- Maintain high-quality customer service.
- Fluency in English.
- Work evenings and weekends.
- Perform basic mathematical calculations commonly used in retail environments.
- Use all Store equipment, including PDTs, registers, and PCs as required.
- Spend up to 100% of working time standing, walking, and moving around the Store.
- Regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
- Occasionally push, pull, and lift more than 25 lbs.
- Use janitorial equipment, rolling racks, ladders, and other assigned supplies.
- Certain assignments may require other qualifications and skills.
- Lead Company Best Practices and maximize productivity by minimizing steps and touches while working.
- Assist in analyzing Store reports to evaluate controllable expenses and overall Store performance.
- Communicate variances from Company standards to the Store Manager.
- Ensure proper scheduling of Associates to meet business objectives.
- Ensure compliance with State, Local, and Federal regulations.
- Ensure scheduling and completion of all Associate cleaning tasks throughout the Store, including restrooms.
- Accept special assignments as directed by Leadership.
- Administer payroll, including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and payroll reporting as needed.
- Assist in recruiting, hiring, training, and developing non-exempt Associates.
- Ensure compliance with Ross personnel policies and procedures.
- Communicate Associate Relations incidents to the Store Manager or District Manager as needed.
- Assist in managing and continuously monitoring actual expenditures to stay within budget.
- Control payroll hours to plan and adjust them to current business trends.
- Ensure Associates understand and can execute emergency operating procedures.
- Maintain adherence to Company safety policies and ensure the safety of Associates and Customers.
- Assist in facilitating monthly safety meetings.
- Treat Customers, Associates, and other leaders with respect.
- Recognize Associates using Company recognition programs.
- Execute Customer service and Merchandise Presentation programs through Associate training and program supervision.
- Supervise and coach Retail Associates in providing efficient and friendly service at registers, the Customer Service desk, fitting rooms, and sales floor.
- Represent and support the Company brand.
- Maintain and model a professional appearance in accordance with the Company Dress Code, and reinforce the dress code.
- Manage the Store to ensure a clean, neat, easy-to-shop environment.
- Maintain housekeeping standards with contracted maintenance personnel and Ross Associates.
- Ensure recovery, sizing, and markdowns meet Company standards through teaching, assigning tasks, and following up on Company best practices.
- Ensure merchandise is presented and organized according to Company merchandising guidelines.
- Manage merchandise processing to the sales floor within the expected Company timeframe.
- Train Associates on Loss Prevention awareness and Store shortage goals.
- Safeguard confidential information, cash, credit card information, and merchandise.
- Comply with the Loss Prevention Awareness Program and maintain Store loss prevention through a strong Customer service presence on the sales floor, Customer and Associate engagement, and heightened loss prevention awareness.
- Assist in leading the annual inventory process, including preparation and execution of inventory guidelines.
- Monitor the mark-out-of-stock policy to ensure proper administration.
- Ensure the Public View Monitor system is maintained properly.
- Directly supervise all non-exempt Associates.
GENERAL PURPOSE\:
Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.
ESSENTIAL FUNCTIONS\:
General Operating Requirements\:
- Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
- Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
- Communicates any variances to Company standards to the Store Manager.
- Ensures proper scheduling of Associates to meet business objectives.
- Ensures compliance with all State, Local and Federal regulations.
- Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
- Accepts special assignments as directed by Leadership.
- Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
Organizational Development\:
- Assists in recruiting, hiring, training and developing non-exempt Associates.
- Ensures compliance of Ross personnel policies and procedures.
- Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.
Expense Control\:
- Assists in the management of and continuous monitoring of actual expenditures to be within budget.
- Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
Maintaining a Safe & Secure Environment\:
- Understands that safety is the number one priority and practices safe behaviors in everything they do.
- Ensures all Associates understand and can execute emergency operating procedures.
- Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
- Assists in the facilitation of monthly safety meetings.
Customer Service\:
- Treats all Customers, Associates, and other leaders with respect.
- Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
- Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
- Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
Personal and Store Brand\:
- Represents and supports the Company brand at all times.
- Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
- Manages Store to ensure a clean, neat, easy to shop environment.
- Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
- Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
Merchandise Processing and In-Store Marketing
- Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
- Ensures merchandise is presented and organized according to Company merchandising guidelines.
- Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
Loss Prevention\:
- Assists with training Associates on Loss Prevention awareness and Store shortage goals.
- As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
- Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
- Assists in leading the annual inventory process including preparation and execution of inventory guidelines.
- Monitors mark-out-of-stock policy to ensure proper administration.
- Ensures Public View Monitor (PVM) system is maintained properly.
COMPETENCIES\:
- Manages Work Processes
- Business Acumen
- Plans, Aligns & Prioritizes
- Builds Talent
- Collaborates
- Leading by Example
- Communicates Effectively
- Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED\:
- Two or more years of Store or Assistant Store Manager experience in a retail environment.
- Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
- Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
- Ability to set priorities and exercise independent judgment.
- Maintain high quality of Customer service.
- Fluency in English.
- Ability to work evenings and weekends.
- Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA\:
- Ability to use all Store equipment, including PDTs, registers and PC as required.
- Ability to spend up to 100% of working time standing, walking, and moving around the Store.
- Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
- Ability to occasionally push, pull and lift more than 25 lbs.
- Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
- Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES\:
- Direct supervision of all non-exempt Associates.
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
COMPENSATION
The base pay range for this role is $20.40 – $26.42. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance, the City of Los Angeles Fair Chance in Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
For applicants applying for work in unincorporated areas of Los Angeles County only, the following material job duties may have a direct, adverse and negative relationship potentially resulting in the withdrawal of the conditional offer of employment\: engaging positively with customers, including minors, and other team members; accessing company information, assets, property, and products, including cash, and credit card information; and appropriately handling such information, including confidential and personal information of customers and team members.
GENERAL PURPOSE\:
Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.
ESSENTIAL FUNCTIONS\:
General Operating Requirements\:
- Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
- Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
- Communicates any variances to Company standards to the Store Manager.
- Ensures proper scheduling of Associates to meet business objectives.
- Ensures compliance with all State, Local and Federal regulations.
- Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
- Accepts special assignments as directed by Leadership.
- Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
Organizational Development\:
- Assists in recruiting, hiring, training and developing non-exempt Associates.
- Ensures compliance of Ross personnel policies and procedures.
- Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.
Expense Control\:
- Assists in the management of and continuous monitoring of actual expenditures to be within budget.
- Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
Maintaining a Safe & Secure Environment\:
- Understands that safety is the number one priority and practices safe behaviors in everything they do.
- Ensures all Associates understand and can execute emergency operating procedures.
- Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
- Assists in the facilitation of monthly safety meetings.
Customer Service\:
- Treats all Customers, Associates, and other leaders with respect.
- Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
- Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
- Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.
Personal and Store Brand\:
- Represents and supports the Company brand at all times.
- Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
- Manages Store to ensure a clean, neat, easy to shop environment.
- Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
- Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
Merchandise Processing and In-Store Marketing
- Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
- Ensures merchandise is presented and organized according to Company merchandising guidelines.
- Urgently manages merchandise processing to the sales floor within the expected Company timeframe.
Loss Prevention\:
- Assists with training Associates on Loss Prevention awareness and Store shortage goals.
- As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
- Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
- Assists in leading the annual inventory process including preparation and execution of inventory guidelines.
- Monitors mark-out-of-stock policy to ensure proper administration.
- Ensures Public View Monitor (PVM) system is maintained properly.
COMPETENCIES\:
- Manages Work Processes
- Business Acumen
- Plans, Aligns & Prioritizes
- Builds Talent
- Collaborates
- Leading by Example
- Communicates Effectively
- Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED\:
- Two or more years of Store or Assistant Store Manager experience in a retail environment.
- Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
- Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
- Ability to set priorities and exercise independent judgment.
- Maintain high quality of Customer service.
- Fluency in English.
- Ability to work evenings and weekends.
- Ability to perform basic mathematical calculations commonly used in retail environments.
PHYSICAL REQUIREMENTS/ADA\:
- Ability to use all Store equipment, including PDTs, registers and PC as required.
- Ability to spend up to 100% of working time standing, walking, and moving around the Store.
- Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
- Ability to occasionally push, pull and lift more than 25 lbs.
- Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
- Certain assignments may require other qualifications and skills.
SUPERVISORY RESPONSIBILITIES\:
- Direct supervision of all non-exempt Associates.
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
COMPENSATION
The base pay range for this role is $20.40 – $26.42. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance, the City of Los Angeles Fair Chance in Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
For applicants applying for work in unincorporated areas of Los Angeles County only, the following material job duties may have a direct, adverse and negative relationship potentially resulting in the withdrawal of the conditional offer of employment\: engaging positively with customers, including minors, and other team members; accessing company information, assets, property, and products, including cash, and credit card information; and appropriately handling such information, including confidential and personal information of customers and team members.
About the company
Ross Stores runs off-price retail chains with two brands: Ross Dress for Less and dd's DISCOUNTS. It buys off-season, overstocked, or irregular items from manufacturers and department stores and sells them at significant discounts—about 20% to 60% below regular prices at Ross, and 20% to 70% at dd's DISCOUNTS. The chain differentiates itself through its large scale and two-brand approach, targeting value-conscious shoppers who want brand-name and designer merchandise at bargain prices. The goal is to make fashionable, brand-name items affordable for a wide range of customers by offering substantial savings compared with traditional retailers.
Company Size
10,001+
Company Stage
IPO
Headquarters
Dublin, California
Founded
1957
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Simplify's Take
What believers are saying
- Q2 2026 comparable sales rose 10%, driven by stronger customer traffic.
- Ross plans 115 openings in 2026, including Dearborn on September 26 and Hamden October 10.
- Two new directors, Shelley Bransten and Christian Johnson, add technology and deal expertise on October 1.
What critics are saying
- Ross's $0.60 EPS tariff refund benefit expires, masking weaker underlying margin power.
- The $500 million Bakersfield DC launch in 2027 risks costly execution failures and delays.
- Burlington and TJX keep pressuring inventory access; losing buying advantage breaks the model.
What makes Ross Stores unique
- Ross generated $6.3 billion in Q2 2026 sales, up 13%, on traffic.
- Ross and dd's operate 2,328 stores, giving unmatched U.S. off-price scale.
- Bakersfield's 10th distribution center deepens West Coast logistics and store replenishment reach.
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Benefits
- Hybrid Work Options
Company News
Discount clothing chain expanding in PA. The expansion comes as shoppers continue looking for ways to make their money go further on everyday purchases. Posted Thu, Oct 15, 2026 at 1:05 pm ET How Trick-Or-Treating Is Changing In America's Neighborhoods: Block Talk Beth Dalbey Shoppers looking to stretch their dollars on clothing, shoes and home goods have more bargain-hunting options as Ross Dress for Less and its sister chain, dd's Discounts, expand their footprint across the country, including in Pennsylvania. Ross Stores, the parent company of both chains, said Monday it is on track to 51 stores in 17 states during September and October, completing an expansion that added 115 locations nationwide in 2026. The expansion comes as shoppers continue looking for ways to make their money go further on everyday purchases, the company said in a news release. New listings on the company's store locators show 20 new Dress for Less and 10 dd's stores in more than a dozen states. The company has recently opened two Ross Dress for Less locations in Pennsylvania as well as one new dd's Discount store. The newest Ross Dress for Less locations are in East Hunting Park, Philadelphia and Phoenixville. They are among 20 total store locations in Pennsylvania. The area dd's Discount store is in Whitehall. Find out what's happening in Across Pennsylvaniafor free with the latest updates from Patch. Ross Dress for Less officially markets itself as selling brand-name and designer apparel, accessories, footwear, and home goods at 20 percent to 60 percent below regular department and specialty store prices. Its sister chain, dd's Discounts, targets shoppers seeking even lower-priced merchandise, advertising savings of 20 percent to 70 percent compared with regular prices at moderate department and discount stores. Both chains use an off-price retail model, buying merchandise at discounts and selling it at prices below those typically charged by traditional retailers. Selection varies by location, and shoppers may not find the same merchandise from one visit to the next. The company's expansion reflects its confidence that consumers will continue looking for bargains, particularly on clothing and other household purchases that compete for room in family budgets. Ross opened its first stores in Massachusetts during the latest expansion and added locations in New York and other established markets. Dd's Discounts continued growing in California, Florida and Texas. The company operates about 2,377 stores in 45 states, D.C., Guam, and Puerto Rico. Richard Lietz, Ross Stores' executive vice president of property development, noted ongoing growth potential as consumers seek brand-name bargains. He said the company aims to expand to at least 2,900 Ross Dress for Less and 700 Dd's Discounts locations, though future opening dates are unannounced.
Ross Stores opened 51 new stores across 17 US states in September and October: 41 Ross Dress for Less locations and 10 dd's DISCOUNTS stores. The openings complete the company's fiscal 2026 growth plan, which added 115 locations. The stores include Ross's first in Massachusetts. The company also expanded in New York, and dd's DISCOUNTS grew in California, Florida, and Texas. Ross now runs about 2,377 stores across 45 states, the District of Columbia, Guam, and Puerto Rico. It believes it can grow to at least 2,900 Ross Dress for Less and 700 dd's DISCOUNTS stores over time. The company made donations to local Boys & Girls Clubs and First Book literacy partners. Fiscal 2025 revenue was $22.8 billion.
Ross Dress for Less opening second Napa store on saturday. PUBLISHED: October 6, 2026 at 11:26 AM PDT UPDATED: October 6, 2026 at 1:12 PM PDT Discount retailer Ross Dress For Less is set to open a second store in Napa on Oct. 10, filling a former Office Depot space. The rapidly expanding retailer's new store location will open in the space inside the South Napa Marketplace next to Target, on 211 Soscol Avenue. The company is known for its selection of discounted clothing and home goods, and has operated a store at 3331 Jefferson Street for years. The Napa Chamber of Commerce said in a statement Oct. 6 "Any time a business chooses to invest in Napa, occupy a significant retail space and create local jobs, that's a positive sign for its economy. "It demonstrates confidence in Napa as a place to do business while adding to the range of retail choices and price points available to the people who live and work here." The opening is part of the Dublin-based company's recent expansion efforts nationwide, as discount shopping grows more popular among shoppers whose spending increased in August despite seeing higher prices on many goods. Ross Stores Inc. in March said it looks to expand with about 110 stores across the country, or a 5% growth, with 13 new Ross Dress for Less stores and four dd's Discounts stores across 11 states. The retailer recently opened its sixth store in Sonoma County in Sonoma's Maxwell Village, after hiring to fill multiple positions to operate in the former site of a Rite-Aid store off Highway 12. Spokesperson Connie Kao recently told The Press Democrat that this store is currently open and hiring, as each Ross location typically employs about 50-60 full- and part-time employees. The opening makes eight Ross stores in total operating in Napa and Sonoma counties. The bargain chain operates more than 1,900 stores open across 44 states and the District of Columbia, Guam and Puerto Rico, and 366 dd's Discounts stores in 23 states. The company reported in August that it saw strong earnings during the second quarter, with 13% growth to $6.3 billion, up from $5.5 billion in 2025, and sales for the first six months of 2026 increased 17% to $12.3 billion, up from $10.5 billion in 2025. CEO Jim Conroy said as a result "We are increasing our 2026 new store opening plan to 115 locations, consisting of approximately 90 Ross Dress for Less and 25 dd's DISCOUNTS stores." "Importantly, that growth was supported by both an increase in new customers and higher engagement from existing customers," Conroy said in a statement. "These trends reinforce our belief that the actions we are taking are not only driving the current business performance but that we can continue to build on our early successes." Conroy added "Despite facing significantly more challenging year-over-year comparisons in the back half, we are raising our outlook for both the third and fourth quarters." Staff Writer Natalie Hanson reports on business and agriculture for The Press Democrat. She can be reached at [email protected] or at 619-665-5887.
Ross plans a 1.75m-square-foot distribution center: phase the volume Before the building. Listen to article Logistics Industry Analysis Ross Stores' planned Bakersfield, California, distribution center is enormous by almost any measure. But 1.75 million square feet of completed building does not automatically equal 1.75 million square feet of productive capacity. The operational risk lies in the handoffs: suppliers must change ship-to instructions, inventory must move without starving stores, associates must learn new processes, carriers must absorb new lanes, and the yard must handle real arrival patterns. Bringing all of that online at once turns a construction milestone into a network-wide stress test. A safer launch phases volume through measurable gates. Each wave should prove that people, inventory, systems, transportation, and yard operations can perform together before the next wave begins. Put 1.75 million square feet in network context. Supply Chain Dive reports that Ross plans to invest $500 million in the Bakersfield processing and distribution center. The multiyear project is expected to break ground in 2027, create nearly 1,000 jobs, and become the retailer's 10th distribution center. The site will join three other Ross distribution facilities in California, plus locations in Arizona, Texas, Pennsylvania, and South Carolina. It also supports a growing store base: Ross announced plans to open 47 stores this year, while second-quarter comparable sales increased 10% year over year and total sales rose 13%. Those numbers make the new capacity strategically understandable. They do not determine how the capacity should be activated. The building's role must be defined lane by lane: which suppliers will ship there, which inventory categories it will process, which stores and regions it will replenish, and which existing facilities will surrender volume. Before launch, establish a network baseline for inbound purchase orders, weekly units, pallets, cartons, store orders, trailer arrivals, dwell time, outbound miles, service performance, and peak-week demand. That baseline gives planners a way to distinguish a successful transfer from volume that merely moved locations. Build launch waves around operational risk. The first wave should not be a random slice of freight. Start with stable suppliers, predictable products, manageable order profiles, and nearby outbound destinations. Avoid combining a new facility, a new supplier process, unusually seasonal merchandise, and distant stores in the same first test. * Controlled pilot: A small group of reliable suppliers and low-complexity categories serves a limited set of nearby stores. The objective is to validate appointments, receiving, putaway, allocation, picking, loading, and delivery confirmation. * Category expansion: Add products with different handling and storage characteristics. Confirm slotting rules, inventory accuracy, replenishment, exception handling, and productivity by work area. * Regional expansion: Increase outbound geography and carrier demand. Test longer routes, multi-stop schedules, store receiving windows, trailer pools, and backhaul opportunities. * Peak simulation and full transfer: Run forecast peak volumes before exposing the operation to a real seasonal surge. Transfer the remaining volume only after the earlier waves meet their gates consistently. Wave size should be expressed in operational units - not just a percentage of forecast volume. Specify daily inbound trailers, cartons received, active stock-keeping units, orders, outbound trailers, and doors required by shift. A 10% volume increase can create a much larger workload if it adds fragmented orders or difficult product profiles. Ramp labor with the work, not the floor area. Nearly 1,000 planned jobs will not become a productive workforce on opening day. Hiring, training, coaching, and retention need their own ramp curve. Staffing plans should connect each launch wave to certified headcount by role, expected learning-curve productivity, supervisor coverage, equipment availability, and overtime limits. Measure the operation by process and shift. Inbound Logistics recommends monitoring indicators such as cycle time, employee turnover, on-time inbound delivery, inventory accuracy, on-time shipping, direct versus indirect labor hours, labor cost per unit, safety, and overtime. The same source describes how one logistics operator reduced an unwieldy scorecard from 44 measures to 28, a useful reminder that launch teams need a focused set of actionable signals. For each wave, define the minimum number of trained receivers, equipment operators, inventory-control specialists, pickers, loaders, yard coordinators, maintenance technicians, and supervisors. Count demonstrated proficiency, not people who merely attended training. Test transportation and yard flow before full volume. A large building can still be constrained by a gate, a shift-change queue, insufficient trailer parking, or poorly synchronized appointments. Model inbound and outbound flows in 15- or 30-minute intervals. Daily averages conceal the congestion that occurs when suppliers, linehaul carriers, and store routes converge. Run live yard tests before expanding a wave. Include gate check-in, security, appointment validation, door assignment, drop-trailer moves, live unloading, empty-trailer control, staging, outbound dispatch, and exception recovery. Measure gate-to-door time, unload time, door utilization, yard dwell, appointment compliance, detention, and missed cutoffs. Transportation planners should tender representative loads early enough to expose capacity gaps. Confirm carrier acceptance by lane and day of week, not only through broad commitments. Compare planned versus actual transit time and monitor whether the new network design creates excessive empty miles, driver waiting, or store delivery bunching. Make readiness milestone-based. Construction completion answers whether the building is available. Go-live readiness answers whether the operation can serve the network reliably. Create an approval gate for every wave with named owners from distribution, transportation, merchandising, inventory, IT, safety, human resources, and store operations. Require several consecutive operating days at target rather than a single successful shift. Core gates should include: * inventory and location accuracy at the agreed threshold; * stable receiving, picking, and loading productivity; * on-time inbound and outbound performance; * acceptable yard dwell, detention, and door utilization; * trained labor and supervisor coverage for the next wave; * successful interface, label, scan, allocation, and financial tests; * documented contingency capacity at another facility or carrier. If a gate fails, hold the next wave and resolve the cause. That is disciplined network control, not a delayed launch. The cost of pausing a transfer is usually smaller than the cost of misplaced inventory, missed store deliveries, emergency transportation, and customer-facing stockouts. Turn a major investment into dependable capacity. Ross's Bakersfield project can add significant western distribution capability, but its value will be realized through sequencing rather than square footage. A controlled ramp lets the team learn with bounded risk, protects the existing network, and connects every volume increase to evidence that the operation is ready. CXTMS gives transportation teams the shipment visibility, carrier performance data, appointment context, and exception controls needed to manage a phased distribution-center launch. Request a CXTMS demo to see how one platform can coordinate the transportation side of your next network expansion.
North Lauderdale Ross store faces lawsuit over alleged restroom slip and fall. A negligence lawsuit filed in Broward Circuit Court alleges a shopper slipped and fell on water in the women's restroom of the Ross Dress for Less store on McNab Road in North Lauderdale. By Boca Post Legal Desk | Edited by Mike Thomas Published Sep 26, 2026, 12:09 pm EDT Last updated Sep 26, 2026, 12:09 pm EDT The Ross Dress for Less store at 7300 McNab Road in North Lauderdale is named in a premises liability lawsuit filed in Broward County Circuit Court. NORTH LAUDERDALE, FL - The Ross Dress for Less store on McNab Road in North Lauderdale is the subject of a negligence lawsuit in Broward County after a shopper alleged she slipped and fell on water on the floor of the store's women's restroom, according to a complaint filed in circuit court. April Lashawn Williams, identified in the complaint as a Broward County resident, filed the case against Ross Dress for Less Inc. on Sept. 21, 2026, in the Circuit Court of the Seventeenth Judicial Circuit in and for Broward County. The case, Williams v. Ross Dress for Less Inc., is docketed as Case No. CACE26015341 and is classified by the Broward County Clerk of Courts as a commercial premises liability negligence case. Court records assign the case to Circuit Judge Carlos Augusto Rodriguez at the Central Courthouse in Fort Lauderdale. The complaint is signed by attorney Robyn Lustgarten of Rubenstein Law, P.A. According to the complaint, the incident happened on or about July 28, 2025, at the Ross store at 7300 McNab Road. The filing states Williams was a business invitee lawfully inside the store when she used the women's bathroom and slipped and fell on water on the floor. Independent local news, every morning. Boca Raton, Delray, Boynton and the rest of Palm Beach County. No paywall, no corporate owner. The complaint alleges Ross owned, managed, operated or maintained the store at the time and owed its customers a duty to provide a reasonably safe environment. The lawsuit brings a single count of negligence. In plain terms, the plaintiff claims the company did not take reasonable care to keep the store safe for shoppers. The complaint lists several ways it alleges the company fell short, including allowing water or other substances to accumulate on the floor, not warning customers of the condition, not placing wet floor signs or barricades, and not removing the water. The complaint also alleges the company knew or should have known about the condition because it had existed long enough to be discovered and fixed. It further claims the condition occurred often enough that the owner should have been aware of it. According to the lawsuit, Williams suffered injuries the complaint describes as severe and permanent or continuing. The filing lists alleged physical and mental pain and suffering, disability, physical impairment, disfigurement, mental anguish, loss of enjoyment of life, lost earnings and reduced earning capacity, and possible aggravation of a pre-existing condition. It also claims she incurred hospital and medical bills. The complaint states the action is for damages exceeding $50,000, not counting interest and costs. The civil cover sheet filed with the case lists an estimated claim amount of $100,001. The lawsuit seeks a judgment for damages, costs and interest, along with any other relief the court considers appropriate, and demands a jury trial on all issues. The docket shows the plaintiff also filed a request for admissions, a request for production, a notice of service of interrogatories and a notice of disclosure on the same day as the complaint. An electronic summons was issued to Ross Dress for Less Inc. on Sept. 22, 2026. The filing reviewed by Boca Post does not include a response from the defendant, and the docket does not list an attorney for Ross. Allegations in a complaint are claims made by one side and have not been proven in court. Boca Post reviewed the complaint, Williams v. Ross Dress for Less Inc., Case No. CACE26015341, filed Sept. 21, 2026, in the Circuit Court of the Seventeenth Judicial Circuit in and for Broward County. Court records list the case as active, with no hearings scheduled as of the docket reviewed. Boca Post monitors civil litigation filed in Broward County and reports on selected cases with local relevance through its Broward County Lawsuits coverage. Your side of the story. A complaint contains allegations that have not been proven. Being sued is not a finding of liability. If Boca Post misstated a fact from the filing, Boca Post will correct it. If you are a named party, send Boca Post a statement in your own words and Boca Post will add it to this article as a clearly labeled response. If the case has been dismissed, settled, or decided, send Boca Post the documentation. Whether Boca Post update the article depends on the outcome and is its editorial decision.