C

Carousell

C2C online marketplace for second-hand goods

Assistant Manager Warehouse & Logistics

Warehouse & FulfillmentConfirmed live in the last 24 hours
Full-timeWest Jakarta, Kebonjeruk, West Jakarta City, Jakarta, IndonesiaNo salary listedIn-person

About the Job

Requirements

  • A minimum bachelor's degree (S1) in Industrial Engineering, Logistics Management, Supply Chain, or a related field is required.
  • At least 3–4 years of experience in warehouse and logistics operations, including at least 1–2 years at supervisor or assistant manager level.
  • Experience in e-commerce, retail electronics, gadgets or smartphones, or remanufacturing/secondhand devices is preferred.
  • Experience operating a Warehouse Management System, enterprise resource planning systems, and inventory-tracking applications is required.
  • Understanding of technical testing and grading workflows and repair management for electronic devices is required.
  • Proficiency in Microsoft Excel or Google Sheets for analyzing throughput, service-level agreements, and inventory loss is required.
  • Operational leadership skills and the ability to manage cross-functional teams of warehouse staff, technicians, inspectors or graders, and drivers or couriers are required.
  • Ability to use data and key performance indicators to drive target performance and cost efficiency is required.

Responsibilities

  • Manage and monitor inbound deliveries from vendors, corporate sources, customer returns, and inter-branch or store shipments to ensure timely and safe arrival.
  • Oversee warehouse receiving, including unloading, physical-versus-manifest checks, and accurate initial system entry for all units.
  • Coordinate with inbound pickup logistics providers to resolve delays and claims involving transit discrepancies or damage.
  • Organize the workflow and queue for units moving from receiving to testing and grading.
  • Ensure graders and inspectors follow standard operating procedures for functional testing of hardware, software, and component authenticity, and assess unit condition objectively and consistently.
  • Conduct periodic audits of grading results to reduce classification errors that could affect selling value or margins.
  • Oversee distribution of units requiring repair or refurbishment to internal technicians and third-party after-sales partners.
  • Monitor spare-parts availability and repair turnaround time so units are returned to sellable condition promptly.
  • Ensure repaired units undergo repeat quality control testing before transfer to sellable stock.
  • Oversee picking, packing, and handover of units to delivery providers for consumer e-commerce or direct orders and business-to-business corporate, wholesale, and store-replenishment orders.
  • Maintain a daily order fulfillment rate of at least 98.5% and keep damage and misdelivery rates close to zero.
  • Regularly evaluate outbound logistics partners and courier performance for delivery timeliness and cost.
  • Lead cycle counts and regular stocktaking across inbound, grading, repair, storage, and outbound areas to maintain inventory accuracy of at least 99%.
  • Plan workload and staff shift schedules for warehouse staff, graders, and technicians, including preparation for peak-season or campaign volume increases.
  • Ensure compliance with occupational health and safety standards and identify operational bottlenecks to improve warehouse processes.

Desired Qualifications

  • Experience in e-commerce, retail electronics, gadgets or smartphones, or remanufacturing/secondhand devices.

About the Company

Carousell

C2C online marketplace for second-hand goods

Carousell is a consumer-to-consumer online marketplace focused on second-hand goods. It lets people list items with photos and details, and buyers browse categories to find items, message sellers, and complete purchases. Sellers pay listing fees and can boost visibility with promoted listings, while the platform earns from advertising. Carousell distinguishes itself by promoting sustainability and decluttering through a thriving second-hand ecosystem and a simple, user-friendly interface, serving a broad audience in Singapore and other markets. Its goal is to enable sustainable consumption by making it easy to buy and sell used items, supporting a circular economy and reducing waste.

Company size
1,001-5,000
Company stage
Growth Equity (Venture Capital)
Total funding
$442.8M
Headquarters
Singapore, Singapore
Founded
2012

Recently Posted Jobs

Explore more opportunities at Carousell

See more jobs