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Anthropic

Builds Claude AI models with a focus on safety

Content Strategy Lead - Executive Programs

Content Design & StrategyConfirmed live in the last 24 hours
Full-time$320k - $400k /yr

About the Job

Requirements

  • Built content for C-level customer audiences in executive briefings, advisory boards, executive councils, or similar programs.
  • Built a content system that others rely on, such as a module library, session catalog, or speaker program, and kept it current through frequent product change.
  • Has the technical fluency to work directly with researchers and engineers, understand what they have built, and explain it accurately to a business executive.
  • Experience coaching senior executives and technical experts as speakers, including giving direct feedback on their material.
  • Has judgment about format and knows when a room needs a presentation, a demo, or a facilitated discussion, and can design each one.
  • Experience managing people, including hiring and developing a team.
  • Has a high bar for writing and can draft an executive session narrative and improve one written by someone else.
  • Has genuine interest in AI and in helping the world's largest enterprises adopt it responsibly.
  • Bachelor's degree or an equivalent combination of education, training, and/or experience; a field relevant to the role as demonstrated through coursework, training, or professional experience.

Responsibilities

  • Set and execute the content strategy across Executive Briefings, Customer Advisory Boards, Executive Councils, and other gatherings of strategic customers, including annual themes, the connecting narrative, and how content differs by program, audience, and purpose.
  • Build and maintain an evergreen library of content modules that program leads and account teams can assemble into an agenda, spanning product and roadmap, research, safety and policy, industry and use-case sessions, demos, and discussion guides.
  • Keep the content library current by setting a refresh cadence tied to model and product launches, retiring stale material, maintaining a pipeline of new content modules, and ensuring content presented to customer executives is up to date.
  • Identify, recruit, develop, and certify speakers from executive, product, research, and go-to-market teams; maintain the cross-program roster, shape each speaker's session, and prepare speakers for their sessions.
  • Design the experience and select formats appropriate to the audience and goal, including working sessions, live demos, conversations with researchers, and peer discussions among customers.
  • Partner with program leads on agendas for high-priority engagements, tailoring modules to customer objectives, and set standards and templates for other engagements.
  • Work with Product & Solutions Marketing, Product, and Research to ensure executive-level content is ready when a launch happens.
  • Capture customer themes, objections, and requests from these sessions, route them to Product, Research, Marketing, and go-to-market leadership, and use them to improve content.
  • Measure session feedback, module usage, and speaker performance, and work with program leads to connect content to program outcomes.
  • Hire, manage, and develop the team responsible for executive program content, and set its quality bar.
  • Use Claude to build workflows that tailor modules to customer industries and priorities so customized sessions do not require a rebuild.

Desired Qualifications

  • Has 12+ years in product marketing, executive content, or executive customer programs at a B2B technology company; has owned positioning and messaging for a technical product and can adapt it for different audiences.
  • Experience at a company where the product changes quickly and content has a short shelf life.
  • Hands-on experience using AI tools to produce or tailor content.
  • Experience facilitating executive discussions, not only preparing others to lead them.
  • Experience working with customers in regulated industries such as financial services, healthcare, or the public sector.

About the Company

Anthropic

Builds Claude AI models with a focus on safety

Anthropic builds the Claude family of AI models and sells them to businesses, software developers, and consumers, with research on making AI safe and understandable at the center of its work. In 2024 it introduced the Model Context Protocol, an open standard for connecting AI assistants to outside apps and data that OpenAI and Google adopted the next year. People use the Claude app to write and analyze files, programmers hand coding tasks to Claude Code, and companies build Claude into their own products through its API. Anthropic earns money from subscriptions, business plans, and usage-based API fees. Siblings Dario and Daniela Amodei founded Anthropic in 2021 with other former OpenAI employees, and it is based in San Francisco.

Company size
5,001-10,000
Company stage
N/A
Total funding
$243.8B
Headquarters
San Francisco, CA
Founded
2021

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